Advanced search
Publication Cover
Transport Reviews Volume 38, 2018 - Issue 1
Submit an article Journal homepage
5,567
Views
201
CrossRef citations to date
0
Altmetric
Articles

What influences satisfaction and loyalty in public transport? A review of the literature

Dea van LieropMcGill School of Urban Planning, Montréal, CanadaORCID Iconhttp://orcid.org/0000-0002-0669-6403View further author information
ORCID Icon,
Madhav G. BadamiMcGill School of Urban Planning, Montréal, Canada;McGill School of Environment, Montréal, CanadaView further author information
&
Ahmed M. El-GeneidyMcGill School of Urban Planning, Montréal, CanadaCorrespondence[email protected]
ORCID Iconhttp://orcid.org/0000-0002-0942-4016View further author information
ORCID Icon
Pages 52-72 | Received 04 Jun 2016, Accepted 19 Feb 2017, Published online: 10 Mar 2017

Citations (201)

Keep up to date with the latest research on this topic with citation updates for this article.

Subscribe to citation updates

Read on this site (11)

Sampson Wireko-Gyebi, Nancy Grace Baah, Ricky Yao Nustugbodo, Perpetual Zaazie, Elizabeth Kafui Senya, Vida Bosomefi & Sarah Amankona. (2024) Service quality, satisfaction and loyalty among sharing economy vehicle users. Cogent Social Sciences 10:1.
Read now
Meng Liu, Chunqin Zhang, Wenbin Huang, Mengmeng Wang & Guangnian Xiao. (2024) A dynamic network data envelopment analysis cross-efficiency evaluation on the benefits of bus transit services in 33 Chinese cities. Transportation Letters 16:4, pages 392-404.
Read now
Hernán Catalán, Hans Lobel & Juan Carlos Herrera. (2024) An automatic methodology to measure drivers’ behavior in public transport. Journal of Intelligent Transportation Systems 28:2, pages 237-251.
Read now
Qiuchi Xue, Wei Zhang, Meiling Ding, Xin Yang, Jianjun Wu & Ziyou Gao. (2023) Passenger flow forecasting approaches for urban rail transit: a survey. International Journal of General Systems 52:8, pages 919-947.
Read now
Mohd Hafiz Hanafiah & Muhammad Aliff Asyraff. (2023) Effects of post-pandemic perceived safety and security and service quality on ferry service’s image, satisfaction, and loyalty. Anatolia 34:2, pages 280-284.
Read now
David A. Hensher & Haoning Xi. (2022) Mobility as a service (MaaS): are effort and seamlessness the keys to MaaS uptake?. Transport Reviews 42:3, pages 269-272.
Read now
Thiago Carvalho dos Reis Silveira, Cezar Augusto Romano & Tatiana Maria Cecy Gadda. (2022) Loyalty and public transit: a quantitative systematic review of the literature. Transport Reviews 42:3, pages 362-383.
Read now
Ipek N. Sener, Kyuhyun Lee, Casey P. Durand, Abiodun O. Oluyomi & Harold W. Kohl$suffix/text()$suffix/text(). (2020) Intention to use light-rail transit in Houston, Texas, United States: Findings from the travel-related activity in neighborhoods study. International Journal of Sustainable Transportation 14:12, pages 944-955.
Read now
Md. Niaz Imtiaz & Md. Khaled Ben Islam. (2020) Identifying Significance of Product Features on Customer Satisfaction Recognizing Public Sentiment Polarity: Analysis of Smart Phone Industry Using Machine-Learning Approaches. Applied Artificial Intelligence 34:11, pages 832-848.
Read now
Zheyan Chen, Dea van Lierop & Dick Ettema. (2020) Dockless bike-sharing systems: what are the implications?. Transport Reviews 40:3, pages 333-353.
Read now
Sajad Askari & Farideddin Peiravian. (2019) Public transportation quality of service: factors, models, and applications. Transport Reviews 39:4, pages 558-560.
Read now

Articles from other publishers (190)

Kristin F. Hurst, Andre L. Carrel, Christina Gore & Nicole D. Sintov. (2024) Transit stories: How hearing about others’ experiences impacts transit use and satisfaction. Travel Behaviour and Society 36, pages 100770.
Crossref
Yang Wu, Jiatao Chen, Yongping Zhang, Yang Zhang & Lizhen Zhou. (2024) Identifying the Optimum Combination of Use of Smartphone Apps and Hedonic Motivation for Increasing Public Transit Loyalty: An fsQCA Approach. Transportation Research Record: Journal of the Transportation Research Board 2678:4, pages 1-17.
Crossref
Raky Julio, Andres Monzon & Yusak O. Susilo. (2022) Identifying key elements for user satisfaction of bike-sharing systems: a combination of direct and indirect evaluations. Transportation 51:2, pages 407-438.
Crossref
Mohaddese Ghadiri & Robert Newell. (2024) Rethinking Public Transit Networks Using Climate Change Mitigation and Social Justice Lenses: Great Victoria Area Case Study. Sustainability 16:6, pages 2414.
Crossref
Hongyun Si, Na Li, Long Cheng, Guangdong Wu & Jonas De Vos. (2024) Are you a happy traveler? Exploring ridesourcing travelers' satisfaction and subjective well-being. Transportation Research Part D: Transport and Environment 128, pages 104108.
Crossref
Guanqiu Liu, Jing Ma & Yanwei Chai. (2024) Nonlinear relationship between microenvironmental exposure and travel satisfaction explored with machine learning. Transportation Research Part D: Transport and Environment 128, pages 104104.
Crossref
Anh Phuong Tran-Thi, Duy Quy Nguyen-Phuoc, Tho Cao Phan & Oscar Oviedo-Trespalacios. (2024) The role of health, safety and environmental perceptions on forming bus passengers’ loyalty – A case study of Vietnam. Journal of Transport & Health 35, pages 101780.
Crossref
Devajyoti Deka & Ziwei Liu. (2024) Who stopped riding buses and what would motivate them to return? A New Jersey case study. Case Studies on Transport Policy 15, pages 101159.
Crossref
Anna Helfers, Natalie Schneider, Johanna Koch, Lea Fouckhardt & Carsten Sommer. (2024) Visualizing ventilation in the bus: Addressing risk perception in public transport passengers. Transportation Research Part F: Traffic Psychology and Behaviour 101, pages 236-249.
Crossref
Hisham Negm, Jonas De Vos & Ahmed El-Geneidy. (2024) Does it matter if you like it? exploring the relationship between travel mode choice, preference, and satisfaction. Transportation Research Part D: Transport and Environment 127, pages 104053.
Crossref
Na Zhang, Jingxiao Zhang, Qi Yang, Martin Skitmore, Nanxi Yang, Baixi Shi, Xiaodong Zhang & Xuanlong Qin. (2024) The impact of transport inclusion on active Aging: A perceived value analysis. Transportation Research Part D: Transport and Environment 127, pages 104029.
Crossref
Aaron Nichols, Jean Ryan & Carl-William Palmqvist. (2024) The importance of recurring public transport delays for accessibility and mode choice. Journal of Transport Geography 115, pages 103796.
Crossref
Élyse Comeau, Siobhan Kelly, Yani Hamdani & Timothy Ross. (2024) Disabled people’s accessible taxi experiences in Toronto, Canada. Travel Behaviour and Society 34, pages 100704.
Crossref
Muhammet Deveci, Ilgin Gokasar, Dragan Pamucar, Aws Alaa Zaidan, Wei Wei & Witold Pedrycz. (2024) Advantage prioritization of digital carbon footprint awareness in optimized urban mobility using fuzzy Aczel Alsina based decision making. Applied Soft Computing 151, pages 111136.
Crossref
Paweł Zmuda-Trzebiatowski, Karolina Bar, Maciej Bieńczak & Waldemar Walerjańczyk. (2023) Modeling the accessibility of public transport to people with disabilities in the GTFS standard. Rail Vehicles/Pojazdy Szynowe:3-4, pages 47-53.
Crossref
Hesara Weliwitiya, Mustafizur Rahman, Steven Horvat, Knowles Tivendale & Graham Currie. (2023) Variation in Bus Transit Attribute Perceptions between Australian Cities. Transportation Research Record: Journal of the Transportation Research Board.
Crossref
Mykola Zhuk, Halyna Pivtorak & Ivanna Gits. (2023) Assessment of the service quality in public transport (analysis of research in Lviv, Ukraine). Transport technologies 2023:2, pages 12-22.
Crossref
Małgorzata Dudzińska, Marta Gross, Agnieszka Dawidowicz & Ada Wolny-Kucińska. (2023) The Influence of Changing Socioeconomic Conditions in Europe on the Prioritisation of Risks in Travel Behaviour: A Case Study. Sustainability 15:23, pages 16518.
Crossref
Shichao Sun, Hui Zhang, Linlin Zhou & Ke Wang. (2023) Is the relationship between the perceived service quality and passenger loyalty linear or non-linear? A novel model-independent interpretation method is applied. Transport Policy 144, pages 65-79.
Crossref
Xinwei Ma, Shuai Zhang, Tao Wu, Yizhe Yang & Jiajie Yu. (2023) Can dockless and docked bike-sharing substitute each other? Evidence from Nanjing, China. Renewable and Sustainable Energy Reviews 188, pages 113780.
Crossref
Xiaodong Guan, Meng Zhou & Donggen Wang. (2023) Reference points in travel satisfaction: Travel preference, travel experience, or peers’ travel?. Transportation Research Part D: Transport and Environment 124, pages 103929.
Crossref
Bianca Mers, Kari Watkins & Michael Hunter. (2023) Demographic Breakdown of Transit Rider Satisfaction. Transportation Research Record: Journal of the Transportation Research Board.
Crossref
Malavika Jayakumar & Avijit Maji. (2023) Decision Tree Analyses of Safety and Comfort Perceptions for Public Transportation in Kalyan-Dombivli Region of Maharashtra. Transportation in Developing Economies 9:2.
Crossref
Jessica Göransson & Henrik Andersson. (2023) Factors that make public transport systems attractive: a review of travel preferences and travel mode choices. European Transport Research Review 15:1.
Crossref
Isrrah Malabanan, Dussadee Satirasetthavee, Songyot Kitthamkasorn & Jiranan Panpaksorn. (2023) Returning to Public Transportation in Transitioning Out of COVID-19: Effects of Passenger Satisfaction on Frequency of Use of Rail Transport. Transactions on Transport Sciences 14:2, pages 54-67.
Crossref
Shreyas Pradhan, Takehito Ujihara & Seiji Hashimoto. (2023) The Relationship between the Evaluation of Public Transport Services and Travel-Based CO2 Emissions from Private Transport Modes in Regional and Metropolitan Areas in Japan. Sustainability 15:18, pages 13296.
Crossref
Bogdan Kapatsila, Francisco J. Bahamonde-Birke, Dea van Lierop & Emily Grisé. (2023) Impact of the COVID-19 pandemic on the comfort of riding a crowded bus in Metro Vancouver, Canada. Transport Policy 141, pages 83-96.
Crossref
Muhammad Iskandar Hamzah, Siti Norida Wahab, Muhammad Hafiz Abd Rashid & Boo Ho Voon. (2023) Switching intention, WOM and quality of public transport services: A case of the Kuala Lumpur conurbation. Multimodal Transportation 2:3, pages 100082.
Crossref
Hsu-Sheng Hsieh. (2023) Understanding post-COVID-19 hierarchy of public transit needs: Exploring relationship between service attributes, satisfaction, and loyalty. Journal of Transport & Health 32, pages 101656.
Crossref
Karzan Ismael & Szabolcs Duleba. (2023) An Integrated Ordered Probit Model for Evaluating University Commuters’ Satisfaction with Public Transport. Urban Science 7:3, pages 83.
Crossref
Ahmad Nazrul Hakimi Ibrahim, Muhamad Nazri Borhan, Muhamad Razuhanafi Mat Yazid, Sitti Asmah Hassan, Ahmad Firdhaus Arham & Sharizal Hashim. (2023) Modelling of Passenger Satisfaction and Reuse Intention with Monorail Services in Kuala Lumpur, Malaysia: A Hybrid SEM-ANN Approach. Mathematics 11:15, pages 3361.
Crossref
Ahmad Nazrul Hakimi Ibrahim & Muhamad Nazri Borhan. (2023) Studying the factors influencing user satisfaction and reuse intention towards monorail service using a PLS-SEM approach: A case study in Kuala Lumpur, Malaysia. IOP Conference Series: Materials Science and Engineering 1289:1, pages 012047.
Crossref
Ka Ho Tsoi & Becky P.Y. Loo. (2023) A people-environment framework in evaluating transport stress among rail commuters. Transportation Research Part D: Transport and Environment 121, pages 103833.
Crossref
Leila Hawa, James DeWeese, Ehab Diab, Miles Crumley & Ahmed El-Geneidy. (2023) Does the squeaky wheel get the complaint? Linking bus performance, sociodemographic characteristics, and customer comments. Travel Behaviour and Society 32, pages 100594.
Crossref
Thiago Carvalho & Ahmed El-Geneidy. (2023) The Dimensions of Loyalty in Public Transit among Older Adults: A Comparative Analysis across Three Canadian Regions. Findings.
Crossref
Bambang Haryadi, Ervina Damayanti, Monacella Lieta Alam, Alfa Narendra & Andi Purnomo. (2023) Passenger’s Level of Satisfaction with and Loyalty to Trans Semarang Bus Services. IOP Conference Series: Earth and Environmental Science 1203:1, pages 012024.
Crossref
Andrés Fielbaum, Alejandro Tirachini & Javier Alonso-Mora. (2023) Economies and diseconomies of scale in on-demand ridepooling systems. Economics of Transportation 34, pages 100313.
Crossref
Juan de Oña & Rocío de Oña. (2022) Is it possible to attract private vehicle users towards public transport? Understanding the key role of service quality, satisfaction and involvement on behavioral intentions. Transportation 50:3, pages 1073-1101.
Crossref
Minh Hieu Nguyen & Dorina Pojani. (2022) Why are Hanoi students giving up on bus ridership?. Transportation 50:3, pages 811-835.
Crossref
Dea van Lierop & Francisco J. Bahamonde-Birke. (2021) Commuting to the future: Assessing the relationship between individuals’ usage of information and communications technology, personal attitudes, characteristics and mode choice. Networks and Spatial Economics 23:2, pages 353-371.
Crossref
Sergii Myronenko, Hennadii Oborskyi, Dmytro Dmytryshyn, Vyacheslav Shobik, Dirk Lauwers & Frank Witlox. (2023) From Traffic Congestion to Sustainable Mobility: A Case Study of Public Transport in Odesa, Ukraine. Smart Cities 6:3, pages 1398-1415.
Crossref
Lorenzo Mussone & Farzaneh Changizi. (2023) A study on the factors that influenced the choice of transport mode before, during, and after the first lockdown in Milan, Italy. Cities 136, pages 104251.
Crossref
Eva Malichová, Milan Straka, Ľuboš Buzna, Damiano Scandolari, Mario Scrocca & Marco Comerio. (2023) Study of travellers’ preferences towards travel offer categories and incentives in the journey planning context. PLOS ONE 18:4, pages e0284844.
Crossref
Mariana Nikolla, Jona Mulliri, Artur Ribaj & Alba Tema. (2023) Measuring the Efficiency of Public Transport Lines in Albania using DEA Model. WSEAS TRANSACTIONS ON ENVIRONMENT AND DEVELOPMENT 19, pages 300-308.
Crossref
Konstantinos Flaris, Konstantina Gkritza, Patrick A. Singleton, Antje R.H. Graul & Ziqi Song. (2023) Riders’ perceptions towards transit bus electrification: Evidence from Salt Lake City, Utah. Transportation Research Part D: Transport and Environment 117, pages 103642.
Crossref
M.A. Alkubati, Nasradeen A. Khalifa & Hareth A. Al-barakani. (2023) An overview of public transport reliability studies using a bibliometric analysis. Ain Shams Engineering Journal 14:3, pages 101908.
Crossref
Ali Najmi, Travis Waller, Mehrdad Memarpour, Divya Nair & Taha H. Rashidi. (2023) A human behaviour model and its implications in the transport context. Transportation Research Interdisciplinary Perspectives 18, pages 100800.
Crossref
Pengxiang Ding, Suwei Feng & Jianning Jiang. (2023) The Impact of Urban Rail Transit Epidemic Prevention Measures on Passengers’ Safety Perception. International Journal of Environmental Research and Public Health 20:5, pages 4161.
Crossref
Yu Gu & Anthony Chen. (2023) Modeling mode choice of customized bus services with loyalty subscription schemes in multi-modal transportation networks. Transportation Research Part C: Emerging Technologies 147, pages 104012.
Crossref
Shuli Luo, Sylvia Y. He, Susan Grant-Muller & Linqi Song. (2023) Influential factors in customer satisfaction of transit services: Using crowdsourced data to capture the heterogeneity across individuals, space and time. Transport Policy 131, pages 173-183.
Crossref
Ardvin Kester S. Ong, Yogi Tri Prasetyo, Ryuichi T. Kishimoto, Klint Allen Mariñas, Kirstien Paola E. Robas, Reny Nadlifatin, Satria Fadil Persada, Poonyawat Kusonwattana & Nattakit Yuduang. (2023) Determining factors affecting customer satisfaction of the national electric power company (MERALCO) during the COVID-19 pandemic in the Phillippines. Utilities Policy 80, pages 101454.
Crossref
Alba Gómez-Ortega, Vera Gelashvili & María Luisa Delgado Jalón. 2023. Public Transport [Working Title]. Public Transport [Working Title].
Michał Zajfert. (2023) A Study of the Efficiency of Regional Railway Services: The Case of Poland. Gospodarka Narodowa 316:4, pages 30-53.
Crossref
A. M. Das, A. Setiawan & W. Dony. Assessment of how satisfaction with service quality and service value affect passenger’s loyalty to the MRT-SBK service in greater Kuala Lumpur. Assessment of how satisfaction with service quality and service value affect passenger’s loyalty to the MRT-SBK service in greater Kuala Lumpur.
M. A. Shadiqi, H. H. Anward, K. F. A. Hasan, N. W. A. Putri, D. Hermawan & D. S. Rahayu. Public transportation and environmental concern: investigation intention to use bus rapid transit (BRT) banjarbakula on female students. Public transportation and environmental concern: investigation intention to use bus rapid transit (BRT) banjarbakula on female students.
Mikhail Leontev. (2023) Reasons of university students' susceptibility to intelligent mobility and the use of mobility-as-a-service schemes. E3S Web of Conferences 376, pages 04017.
Crossref
Reyhane Javanmard, Jinhyung Lee, Junghwan Kim, Luyu Liu & Ehab Diab. (2023) The impacts of the modifiable areal unit problem (MAUP) on social equity analysis of public transit reliability. Journal of Transport Geography 106, pages 103500.
Crossref
Jaime Soza-Parra, Ignacio Tiznado-Aitken & Juan Carlos Muñoz. (2023) A discrete-event public transportation simulation model to evaluate travel demand management impacts on waiting times and crowding conditions. Journal of Public Transportation 25, pages 100075.
Crossref
Monika Maciejewska, Kobe Boussauw, Wojciech Kębłowski & Veronique Van Acker. (2023) Assessing public transport loyalty in a car-dominated society: The case of Luxembourg. Journal of Public Transportation 25, pages 100061.
Crossref
Niaz Mahmud Zafri, Asif Khan, Shaila Jamal & Bhuiyan Monwar Alam. (2023) Impact of COVID-19 on public transport usage in an anticipated ‘new normal’ situation: The case of a South Asian country based on first wave data. Asian Transport Studies 9, pages 100099.
Crossref
Ziyue Tang, Ning Zhao, Khalid Khan & Katinka Wolter. 2023. Reliability, Safety, and Security of Railway Systems. Modelling, Analysis, Verification, and Certification. Reliability, Safety, and Security of Railway Systems. Modelling, Analysis, Verification, and Certification 43 61 .
Mohd Farid Shamsudin, Abdul Rahim Abu Bakar & Fariza Hashim. (2022) Understanding passengers’ satisfaction and loyalty towards ridesharing services. Global Business and Organizational Excellence 42:2, pages 29-44.
Crossref
Ahmad H. Alomari, Taisir S. Khedaywi, Asalah A. Jadah & Abdel Rahman O. Marian. (2022) Evaluation of Public Transport among University Commuters in Rural Areas. Sustainability 15:1, pages 312.
Crossref
Sarra Daimi & Sonia Rebai. (2022) Sustainability governance indicator-based framework for public transport companies in developing countries. Journal of Cleaner Production 380, pages 134942.
Crossref
Rida Hameed Lodhi, Irfan Ahmad Rana & Abdul Waheed. (2022) Gendered mode choice preferences and characteristics for educational trips in Abbottabad, Pakistan: An empirical investigation. Case Studies on Transport Policy 10:4, pages 2102-2110.
Crossref
Jesper Bláfoss Ingvardson, Mikkel Thorhauge, Sigal Kaplan, Otto Anker Nielsen & Sebastián Raveau. (2021) Incorporating psychological needs in commute mode choice modelling: a hybrid choice framework. Transportation 49:6, pages 1861-1889.
Crossref
Ali Alamdar Moghaddam, Hamid Mirzahossein & Robert Guzik. (2022) Comparing Inequality in Future Urban Transport Modes by Doughnut Economy Concept. Sustainability 14:21, pages 14462.
Crossref
Zidan Mao, Fenglong Wang & Donggen Wang. (2022) Attitude and accessibility on transit users’ travel satisfaction: A person-environment fit perspective. Transportation Research Part D: Transport and Environment 112, pages 103467.
Crossref
Mohammad Sadrani, Alejandro Tirachini & Constantinos Antoniou. (2022) Optimization of service frequency and vehicle size for automated bus systems with crowding externalities and travel time stochasticity. Transportation Research Part C: Emerging Technologies 143, pages 103793.
Crossref
Despoina Tsavdari, Vasileia Klimi, Georgios Georgiadis, Grigorios Fountas & Socrates Basbas. (2022) The Anticipated Use of Public Transport in the Post-Pandemic Era: Insights from an Academic Community in Thessaloniki, Greece. Social Sciences 11:9, pages 400.
Crossref
Hector Rodriguez-Deniz & Mattias Villani. (2022) Robust Real-Time Delay Predictions in a Network of High-Frequency Urban Buses. IEEE Transactions on Intelligent Transportation Systems 23:9, pages 16304-16317.
Crossref
Lindiwe Rennert. (2022) A meta-analysis of the impact of rail stations on property values: Applying a transit planning lens. Transportation Research Part A: Policy and Practice 163, pages 165-180.
Crossref
Udoh I.S.Uduak E.J.Awah A.. (2022) Service Experience and Passengers Patronage of Transit Companies in the South- South Region of Nigeria. British Journal of Management and Marketing Studies 5:2, pages 37-52.
Crossref
Javad Esmailpour, Kayvan Aghabayk, Mohammad Aghajanzadeh & Chris De Gruyter. (2022) Has COVID-19 changed our loyalty towards public transport? Understanding the moderating role of the pandemic in the relationship between service quality, customer satisfaction and loyalty. Transportation Research Part A: Policy and Practice 162, pages 80-103.
Crossref
Jonas De Vos, E. Owen D. Waygood, Laurence Letarte & Mengqiu Cao. (2021) Do frequent satisfying trips by public transport impact its intended use in later life?. Transportation 49:4, pages 1245-1263.
Crossref
Felix Amoah, Marlé van Eyk & Mthi Yolokazi. (2022) Predictors of passengers’ satisfaction with long-distance coach liners in South Africa. South African Journal of Economic and management Sciences 25:1.
Crossref
Ahmad Nazrul Hakimi Ibrahim, Muhamad Nazri Borhan, Mohd Haniff Osman, Muhamad Razuhanafi Mat Yazid & Munzilah Md. Rohani. (2022) The Influence of Service Quality on User’s Perceived Satisfaction with Light Rail Transit Service in Klang Valley, Malaysia. Mathematics 10:13, pages 2213.
Crossref
Guillem Vich, Aaron Gutiérrez, Xavier Delclòs-Alió, Josep Tomàs-Porres & Daniel Miravet. (2022) Presence of tourists and perceived safety from COVID-19 among local bus users: Evidence from a Mediterranean city. Transportation Research Interdisciplinary Perspectives 14, pages 100599.
Crossref
Fan Sun, Minjie Jin, Tao Zhang & Wencheng Huang. (2022) Satisfaction differences in bus traveling among low-income individuals before and after COVID-19. Transportation Research Part A: Policy and Practice 160, pages 311-332.
Crossref
Pankaj Tiwari. (2022) Bank affection and customer retention: an empirical investigation of customer trust, satisfaction, loyalty. SN Business & Economics 2:6.
Crossref
Jesper Bláfoss Ingvardson & Otto Anker Nielsen. (2021) The influence of vicinity to stations, station characteristics and perceived safety on public transport mode choice: a case study from Copenhagen. Public Transport 14:2, pages 459-480.
Crossref
Ahmad Nazrul Hakimi Ibrahim, Muhamad Nazri Borhan, Mohd Haniff Osman, Faridah Hanim Khairuddin & Nur Mustakiza Zakaria. (2022) An Empirical Study of Passengers’ Perceived Satisfaction with Monorail Service Quality: Case of Kuala Lumpur, Malaysia. Sustainability 14:11, pages 6496.
Crossref
Eigo Taya, Yuji Kanamitsu, Koki Tachibana, Yugo Nakamura, Yuki Matsuda, Hirohiko Suwa & Keiichi Yasumoto. (2022) Estimating Congestion in Train Cars by Using BLE Signals. Estimating Congestion in Train Cars by Using BLE Signals.
Zheyan Chen, Dea van Lierop & Dick Ettema. (2022) Travel satisfaction with dockless bike-sharing: Trip stages, attitudes and the built environment. Transportation Research Part D: Transport and Environment 106, pages 103280.
Crossref
Risdiyanto Risdiyanto, Ahmad Munawar, Muhammad Zudhy Irawan, Miftahul Fauziah & Prawira Fajarindra Belgiawan. (2022) Why Do Students Choose Buses over Private Motorcycles and Motorcycle-Based Ride-Sourcing? A Hybrid Choice Approach. Sustainability 14:9, pages 4959.
Crossref
Alexandre Sukhov, Lars E. Olsson & Margareta Friman. (2022) Necessary and sufficient conditions for attractive public Transport: Combined use of PLS-SEM and NCA. Transportation Research Part A: Policy and Practice 158, pages 239-250.
Crossref
Duy Quy Nguyen-Phuoc, Teron Nguyen, Diep Ngoc Su, Phuong Thi Le & Oscar Oviedo-Trespalacios. (2022) How do social cues from other passengers affect word-of-mouth and intention to continue using bus services? A second-order SEM approach. Transportation Research Part A: Policy and Practice 158, pages 302-320.
Crossref
Duy Quy Nguyen-Phuoc, Diep Ngoc Su, Teron Nguyen, Nguyen S. Vo, Anh Thi Phuong Tran & Lester W. Johnson. (2022) The roles of physical and social environments on the behavioural intention of passengers to reuse and recommend bus systems. Travel Behaviour and Society 27, pages 162-172.
Crossref
Maria Iannario & Anna Clara Monti. (2021) Modelling consumer perceptions of service quality for urban public transport systems using statistical models for ordinal data. METRON 80:1, pages 61-76.
Crossref
Ning Huan, Stephane Hess & Enjian Yao. (2021) Understanding the effects of travel demand management on metro commuters’ behavioural loyalty: a hybrid choice modelling approach. Transportation 49:2, pages 343-372.
Crossref
Liping Ge, Stefan Voß & Lin Xie. (2022) Robustness and disturbances in public transport. Public Transport 14:1, pages 191-261.
Crossref
K. N. Irvine, Asan Suwanarit, Fa Likitswat, Hansa Srilertchaipanij, Massimo Ingegno, Peeradorn Kaewlai, Pranisa Boonkam, Nij Tontisirin, Alisa Sahavacharin, Jitiporn Wongwatcharapaiboon & Shusak Janpathompong. (2022) Smart City Thailand: Visioning and Design to Enhance Sustainability, Resiliency, and Community Wellbeing. Urban Science 6:1, pages 7.
Crossref
Min Yang, Zheyuan Wang, Long Cheng & Enhui Chen. (2022) Exploring satisfaction with air-HSR intermodal services: A Bayesian network analysis. Transportation Research Part A: Policy and Practice 156, pages 69-89.
Crossref
Duy Quy Nguyen-Phuoc, Diep Ngoc Su, Minh Hieu Nguyen, Nguyen S. Vo & Oscar Oviedo-Trespalacios. (2022) Factors influencing intention to use on-demand shared ride-hailing services in Vietnam: risk, cost or sustainability?. Journal of Transport Geography 99, pages 103302.
Crossref
Juan de Oña. (2021) Service quality, satisfaction and behavioral intentions towards public transport from the point of view of private vehicle users. Transportation 49:1, pages 237-269.
Crossref
Jingxu Lan, Yang Xue, Dewei Fang & Qian Zheng. (2022) Optimal Strategies for Elderly Public Transport Service Based on Impact-Asymmetry Analysis: A Case Study of Harbin. Sustainability 14:3, pages 1320.
Crossref
Jeffrey R. Kenworthy & Helena Svensson. (2022) Exploring the Energy Saving Potential in Private, Public and Non-Motorized Transport for Ten Swedish Cities. Sustainability 14:2, pages 954.
Crossref
Olakunle Oloruntobi, Safizahanin Mokhtar, Muhammad Zaly Shah & Kasypi Mokhtar. (2022) Significant factors affecting public transport use for leisure travel and tourism. AIMS Environmental Science 10:1, pages 63-81.
Crossref
Chitra Utary, Dewi S. Nabahan, Eko Budianto & Siti Nur Indah Sari. (2022) Planning of School Safety Zone (Zoss) On The Education Road Of Merauke Regency. MATEC Web of Conferences 372, pages 07004.
Crossref
Anthony Ferri & Monika Popp. (2022) ‘Wayfeeling’: Navigating through emotional and sensorial responses in public transit. Wellbeing, Space and Society 3, pages 100104.
Crossref
Xuemei Fu. (2022) What should we do to enhance your loyalty if you are (dis)satisfied with public transit service?. Travel Behaviour and Society 26, pages 28-40.
Crossref
Alvaro Rodriguez-Valencia, Hernan Alberto Ortiz-Ramirez, Willis Simancas & Jose Agustin Vallejo-Borda. (2022) Understanding transit user satisfaction with an integrated bus system. Journal of Public Transportation 24, pages 100037.
Crossref
Ankita Sil, Emmanouil Chaniotakis, Uttam Kumar Roy & Constantinos Antoniou. (2022) Exploring satisfaction for transfers at intermodal interchanges: A comparison of Germany and India. Journal of Public Transportation 24, pages 100005.
Crossref
Tran-Thi P. Anh, Phan Cao Tho & Fumihiko Nakamura. 2022. CIGOS 2021, Emerging Technologies and Applications for Green Infrastructure. CIGOS 2021, Emerging Technologies and Applications for Green Infrastructure 1593 1601 .
Kate Han, Lee A. Christie, Alexandru-Ciprian Zăvoianu & John McCall. 2022. Computer Aided Systems Theory – EUROCAST 2022. Computer Aided Systems Theory – EUROCAST 2022 104 111 .
Kathryn G. Logan, Astley Hastings & John D. NelsonKathryn G. Logan, Astley Hastings & John D. Nelson. 2022. Transportation in a Net Zero World: Transitioning Towards Low Carbon Public Transport. Transportation in a Net Zero World: Transitioning Towards Low Carbon Public Transport 37 49 .
Abdellatif Qamhaieh. 2022. The Palgrave Encyclopedia of Urban and Regional Futures. The Palgrave Encyclopedia of Urban and Regional Futures 2285 2300 .
Karzan Ismael & Szabolcs Duleba. (2021) Investigation of the Relationship between the Perceived Public Transport Service Quality and Satisfaction: A PLS-SEM Technique. Sustainability 13:23, pages 13018.
Crossref
Tri Basuki Joewono, Ariel Matthew & Muhamad Rizki. (2021) Loyalty of Paratransit Users in the Era of Competition with Ride Sourcing. Sustainability 13:22, pages 12719.
Crossref
Jonas De Vos, Kostas Mouratidis, Long Cheng & Md. Kamruzzaman. (2021) Does a residential relocation enable satisfying travel?. Transportation Research Part A: Policy and Practice 153, pages 188-201.
Crossref
David Fourie & Cornel Malan. (2021) Can Public Procurement Requirements for Railway Transport Promote Economic and Social Sustainability in South Africa?. Sustainability 13:21, pages 11923.
Crossref
Selim Ahmed, Musfiq Mannan Choudhury, Ezaz Ahmed, Ujjal Yaman Chowdhury & Ahmed Al Asheq. (2020) Passenger satisfaction and loyalty for app-based ride-sharing services: through the tunnel of perceived quality and value for money. The TQM Journal 33:6, pages 1411-1425.
Crossref
Morten Eltved, Nils Breyer, Jesper Bláfoss Ingvardson & Otto Anker Nielsen. (2021) Impacts of long-term service disruptions on passenger travel behaviour: A smart card analysis from the Greater Copenhagen area. Transportation Research Part C: Emerging Technologies 131, pages 103198.
Crossref
Keunhyun Park, Anna Farb & Shuolei Chen. (2021) First-/last-mile experience matters: The influence of the built environment on satisfaction and loyalty among public transit riders. Transport Policy 112, pages 32-42.
Crossref
Gifty Adom-Asamoah, Michael Osei Asibey & Sylvia Nyarko. (2021) Rethinking or Affirming the “Affordability” Debate on the Efficiency of Urban Public Transport Usage: Case of Kumasi, Ghana. Transportation in Developing Economies 7:2.
Crossref
Ehab Diab, Jamie DeWeese, Nick Chaloux & Ahmed El-Geneidy. (2020) Adjusting the service? Understanding the factors affecting bus ridership over time at the route level in Montréal, Canada. Transportation 48:5, pages 2765-2786.
Crossref
Felix Schwinger, Clemens Frohnhofen, Jonas Wernz, Stefan Braun & Matthias Jarke. (2021) Combining Profile Similarity and Kalman Filter for Real-World Applicable Short-Term Bus Travel Time Prediction. Combining Profile Similarity and Kalman Filter for Real-World Applicable Short-Term Bus Travel Time Prediction.
Wojciech Jurkowski & Mateusz Smolarski. (2021) The influence of transport offer on passenger traffic in the railway transport system in a post-socialist country: case study of Poland. Bulletin of Geography. Socio-economic Series 53:53, pages 33-42.
Crossref
Charles Atombo & Tina Dzigbordi Wemegah. (2021) Indicators for commuter’s satisfaction and usage of high occupancy public bus transport service in Ghana. Transportation Research Interdisciplinary Perspectives 11, pages 100458.
Crossref
Shuli Luo & Sylvia Y. He. (2021) Understanding gender difference in perceptions toward transit services across space and time: A social media mining approach. Transport Policy 111, pages 63-73.
Crossref
Emre Yalcin & Alper Bilge. (2021) Investigating and counteracting popularity bias in group recommendations. Information Processing & Management 58:5, pages 102608.
Crossref
Ahmad Nazrul Hakimi Ibrahim, Muhamad Nazri Borhan, Muhamad Razuhanafi Mat Yazid, Riza Atiq Rahmat & Sotaro Yukawa. (2021) Factors Influencing Passengers’ Satisfaction with the Light Rail Transit Service in Alpha Cities: Evidence from Kuala Lumpur, Malaysia Using Structural Equation Modelling. Mathematics 9:16, pages 1954.
Crossref
Prasanna Humagain, Jonas De Vos & Patrick A. Singleton. (2021) Analyzing travel captivity by measuring the gap in travel satisfaction between chosen and alternative commute modes. Transportation Research Part D: Transport and Environment 97, pages 102965.
Crossref
Duy Quy Nguyen-Phuoc, Oscar Oviedo-Trespalacios, Nguyen S. Vo, Phuong Thi Le & Tiep Van Nguyen. (2021) How does perceived risk affect passenger satisfaction and loyalty towards ride-sourcing services?. Transportation Research Part D: Transport and Environment 97, pages 102921.
Crossref
Duy Quy Nguyen-Phuoc, Nguyen S. Vo, Diep Ngoc Su, Vinh Hoang Nguyen & Oscar Oviedo-Trespalacios. (2021) What makes passengers continue using and talking positively about ride-hailing services? The role of the booking app and post-booking service quality. Transportation Research Part A: Policy and Practice 150, pages 367-384.
Crossref
Duy Q. Nguyen-Phuoc, Phuong Thi Kim Tran, Diep Ngoc Su, Oscar Oviedo-Trespalacios & Lester W. Johnson. (2021) The formation of passenger loyalty: Differences between ride-hailing and traditional taxi services. Travel Behaviour and Society 24, pages 218-230.
Crossref
Pankaj Gupta, Mukesh Kumar Mehlawat, Anisha Khaitan & Witold Pedrycz. (2021) Sentiment Analysis for Driver Selection in Fuzzy Capacitated Vehicle Routing Problem With Simultaneous Pick-Up and Drop in Shared Transportation. IEEE Transactions on Fuzzy Systems 29:5, pages 1198-1211.
Crossref
Christoffer Weckström, Miloš N. Mladenović, Rainer Kujala & Jari Saramäki. (2021) Navigability assessment of large-scale redesigns in nine public transport networks: Open timetable data approach. Transportation Research Part A: Policy and Practice 147, pages 212-229.
Crossref
Hernan Alberto Ortiz-Ramirez, Jose Agustin Vallejo-Borda & Alvaro Rodriguez-Valencia. (2021) Staying on or getting off the sidewalk? Testing the Mehrabian-Russell Model on pedestrian behavior. Transportation Research Part F: Traffic Psychology and Behaviour 78, pages 480-494.
Crossref
Dewei Fang, Yang Xue, Jason Cao & Shan Sun. (2021) Exploring satisfaction of choice and captive bus riders: An impact asymmetry analysis. Transportation Research Part D: Transport and Environment 93, pages 102798.
Crossref
Alexandre Sukhov, Katrin Lättman, Lars E. Olsson, Margareta Friman & Satoshi Fujii. (2021) Assessing travel satisfaction in public transport: A configurational approach. Transportation Research Part D: Transport and Environment 93, pages 102732.
Crossref
Shuli Luo & Sylvia Y He. (2020) Using data mining to explore the spatial and temporal dynamics of perceptions of metro services in China: The case of Shenzhen. Environment and Planning B: Urban Analytics and City Science 48:3, pages 449-466.
Crossref
Thomas Feilhauer, Florian Braun, Katja Faller, David Hutter, Daniel Mathis, Johannes Neubauer, Jasmin Pogatschneg & Michelle Weber. (2021) Mobility Choices—An Instrument for Precise Automatized Travel Behavior Detection & Analysis. Sustainability 13:4, pages 1912.
Crossref
Duy Q. Nguyen-Phuoc, Anh Thi Phuong Tran, Tiep Van Nguyen, Phuong Thi Le & Diep Ngoc Su. (2021) Investigating the complexity of perceived service quality and perceived safety and security in building loyalty among bus passengers in Vietnam – A PLS-SEM approach. Transport Policy 101, pages 162-173.
Crossref
Diep Ngoc Su, Duy Quy Nguyen-Phuoc & Lester W. Johnson. (2019) Effects of perceived safety, involvement and perceived service quality on loyalty intention among ride-sourcing passengers. Transportation 48:1, pages 369-393.
Crossref
Huyen T. K. Le & Andre L. Carrel. (2019) Happy today, satisfied tomorrow: emotion—satisfaction dynamics in a multi-week transit user smartphone survey. Transportation 48:1, pages 45-66.
Crossref
Ahmad Nazrul Hakimi Ibrahim, Muhamad Nazri Borhan, Nur Izzi Md. Yusoff, Amiruddin Ismail, Muhamad Razuhanafi Mat Yazid, Nor Aznirahani Mhd Yunin & Sotaro Yukawa. (2021) Gender and Age Do Matter: Exploring the Effect of Passengers’ Gender and Age on the Perception of Light Rail Transit Service Quality in Kuala Lumpur, Malaysia. Sustainability 13:2, pages 990.
Crossref
Dariusz Sobotkiewicz & Paweł Waniowski. (2021) Influence of the organizational structure of Polish passenger railways on the process of communication with customers. Management 25:2, pages 187-205.
Crossref
Juan de Oña. (2021) Understanding the mediator role of satisfaction in public transport: A cross-country analysis. Transport Policy 100, pages 129-149.
Crossref
Cherise Roberts, Emily Grisé & Dea van Lierop. 2021. Social Issues in Transport Planning. Social Issues in Transport Planning 211 242 .
Rafael H.M. Pereira & Geneviève Boisjoly. 2021. Social Issues in Transport Planning. Social Issues in Transport Planning xi xxiii .
Claus H. Sørensen, Fredrik Pettersson & Joel Hansson. 2021. International Encyclopedia of Transportation. International Encyclopedia of Transportation 254 260 .
Laura Eboli & Gabriella Mazzulla. 2021. International Encyclopedia of Transportation. International Encyclopedia of Transportation 220 224 .
Abdellatif Qamhaieh. 2020. The Palgrave Encyclopedia of Urban and Regional Futures. The Palgrave Encyclopedia of Urban and Regional Futures 1 15 .
Sarbast Moslem & Yakup Çelikbilek. (2020) An integrated grey AHP-MOORA model for ameliorating public transport service quality. European Transport Research Review 12:1.
Crossref
Juan de Oña. (2020) The role of involvement with public transport in the relationship between service quality, satisfaction and behavioral intentions. Transportation Research Part A: Policy and Practice 142, pages 296-318.
Crossref
Maria Grazia Bellizzi, Laura Eboli & Gabriella Mazzulla. (2020) An online survey for the quality assessment of airlines' services. Research in Transportation Business & Management 37, pages 100515.
Crossref
Pierluigi Coppola & Fulvio Silvestri. (2020) Assessing travelers’ safety and security perception in railway stations. Case Studies on Transport Policy 8:4, pages 1127-1136.
Crossref
Wei Chiang Chan, Wan Hashim Wan Ibrahim, May Chiun Lo, Mohamad Kadim Suaidi & Shiaw Tong Ha. (2020) Sustainability of Public Transportation: An Examination of User Behavior to Real-Time GPS Tracking Application. Sustainability 12:22, pages 9541.
Crossref
Roman Sidorchuk, Anastasia Lukina, Ilya Markin, Stanislav Korobkov, Natalia Ivashkova, Sergey Mkhitaryan & Irina Skorobogatykh. (2020) Influence of Passenger Flow at the Station Entrances on Passenger Satisfaction Amid COVID-19. Journal of Open Innovation: Technology, Market, and Complexity 6:4, pages 150.
Crossref
Sarah Bree, Daniel Fuller & Ehab Diab. (2020) Access to transit? Validating local transit accessibility measures using transit ridership. Transportation Research Part A: Policy and Practice 141, pages 430-442.
Crossref
Vladimir Konecny, Maria Bridzikova & Stefania Semanova. (2020) Assessing the Impact of Transport Service Quality on the Demand of Passengers for Bus Transport. Application of the Assessment Methodology in the Žilina Self-governing Region in the SR. Assessing the Impact of Transport Service Quality on the Demand of Passengers for Bus Transport. Application of the Assessment Methodology in the Žilina Self-governing Region in the SR.
Jie Liu, Paul M. SchonfeldAnjun LiQiyuan PengYong Yin. (2020) Effects of Line-Capacity Reductions on Urban Rail Transit System Service Performance. Journal of Transportation Engineering, Part A: Systems 146:10.
Crossref
Jordi Rosell & Jaime Allen. (2020) Test-riding the driverless bus: Determinants of satisfaction and reuse intention in eight test-track locations. Transportation Research Part A: Policy and Practice 140, pages 166-189.
Crossref
Ignacio Tiznado-Aitken, Karen Lucas, Juan Carlos Muñoz & Ricardo Hurtubia. (2020) Understanding accessibility through public transport users' experiences: A mixed methods approach. Journal of Transport Geography 88, pages 102857.
Crossref
Yuichiro Kawabata, Takuya Ryo, Margareta Friman, Lars E. Olsson, Katrin Lättman & Satoshi Fujii. (2020) Time-Series Analysis of the Causal Effects Among Perceived Quality, Satisfaction, Loyalty, and Frequency of Public Transportation Use. Frontiers in Built Environment 6.
Crossref
L.E. Olsson, M. Friman, K. Lättman & S. Fujii. (2020) Travel and life satisfaction - From Gen Z to the silent generation. Journal of Transport & Health 18, pages 100894.
Crossref
Dwi Suhartanto, David Dean, Christopher Gan, Suwatno, Brendan T. Chen & Alouysius Michael. (2020) An examination of satisfaction towards online motorcycle taxis at different usage levels. Case Studies on Transport Policy 8:3, pages 984-991.
Crossref
Jonas De Vos & Patrick A. Singleton. (2020) Travel and cognitive dissonance. Transportation Research Part A: Policy and Practice 138, pages 525-536.
Crossref
Fedelis Brian Putra Perkasa & Andi Wahju Rahardjo Emanuel. (2020) Gamifikasi sebagai Metode untuk Mendapatkan Customer Loyalty: Review Literatur. AITI 17:1, pages 11-21.
Crossref
Huyen T.K. Le, Andre L. Carrel & Mingfeng Li. (2020) How much dissatisfaction is too much for transit? Linking transit user satisfaction and loyalty using panel data. Travel Behaviour and Society 20, pages 144-154.
Crossref
Pai-Hsien Hung, Kenji Doi & Hiroto Inoi. (2020) User retention tendency of bus routes based on user behavior transition in an area with low mode share of public transport. IATSS Research 44:2, pages 111-124.
Crossref
Miglė Vyšedvorskytė & Neringa Vilkaitė-Vaitonė. (2020) FACTORS AFFECTING CUSTOMER LOYALTY FOR MOBILE SERVICE PROVIDERS. Mokslas - Lietuvos ateitis 12:0, pages 1-10.
Crossref
Paula Vicente, Ana Sampaio & Elizabeth Reis. (2020) Factors influencing passenger loyalty towards public transport services: Does public transport providers’ commitment to environmental sustainability matter?. Case Studies on Transport Policy 8:2, pages 627-638.
Crossref
Shan Sun, Dewei Fang & Jason Cao. (2020) Exploring the asymmetric influences of stop attributes on rider satisfaction with bus stops. Travel Behaviour and Society 19, pages 162-169.
Crossref
Xinyi Wu, Xinyu (Jason) Cao & Chuan Ding. (2020) Exploring rider satisfaction with arterial BRT: An application of impact asymmetry analysis. Travel Behaviour and Society 19, pages 82-89.
Crossref
Jonas De Vos, E. Owen D. Waygood & Laurence Letarte. (2020) Modeling the desire for using public transport. Travel Behaviour and Society 19, pages 90-98.
Crossref
Muhammad Zudhy Irawan, Prawira Fajarindra Belgiawan, Tri Basuki Joewono & Nurvita I. M. Simanjuntak. (2019) Do motorcycle-based ride-hailing apps threaten bus ridership? A hybrid choice modeling approach with latent variables. Public Transport 12:1, pages 207-231.
Crossref
Jesper Bláfoss Ingvardson, Sigal Kaplan, João de Abreu e Silva, Floridea di Ciommo, Yoram Shiftan & Otto Anker Nielsen. (2018) Existence, relatedness and growth needs as mediators between mode choice and travel satisfaction: evidence from Denmark. Transportation 47:1, pages 337-358.
Crossref
Muhammed Emin Cihangir BAĞDATLI. (2020) NİĞDE İLİ TOPLU TAŞIMA SİSTEMLERİNİN YOLCU TALEPLERİ AÇISINDAN İNCELENMESİ. Ömer Halisdemir Üniversitesi Mühendislik Bilimleri Dergisi.
Crossref
Rasa Ušpalytė-Vitkūnienė & Justina Kolodinskaja. PUBLIC TRANSPORT ROUTE NETWORK OPTIMIZATION CRITERIA’S FOR CITIES. PUBLIC TRANSPORT ROUTE NETWORK OPTIMIZATION CRITERIA’S FOR CITIES.
Enoch F. Sam, Kris Brijs, Stijn Daniels, Tom Brijs & Geert Wets. (2020) Testing the convergent- and predictive validity of a multi-dimensional belief-based scale for attitude towards personal safety on public bus/minibus for long-distance trips in Ghana: A SEM analysis. Transport Policy 85, pages 67-79.
Crossref
Joel Hansson, Fredrik Pettersson, Helena Svensson & Anders Wretstrand. (2019) Preferences in regional public transport: a literature review. European Transport Research Review 11:1.
Crossref
Dyah Wahyu Sukmaningsih, Suhono Harso Supangkat, Raymond Kosala & Benny Ranti. (2019) Toward Smart Mobility: Assessing Digital Service and IT Governance Consequences for Public Transportation. Toward Smart Mobility: Assessing Digital Service and IT Governance Consequences for Public Transportation.
Roberto F. Abenoza, Oded Cats & Yusak O. Susilo. (2019) Determinants of traveler satisfaction: Evidence for non-linear and asymmetric effects. Transportation Research Part F: Traffic Psychology and Behaviour 66, pages 339-356.
Crossref
Gao, Shao & Sun. (2019) Roles of Psychological Resistance to Change Factors and Heterogeneity in Car Stickiness and Transit Loyalty in Mode Shift Behavior: A Hybrid Choice Approach. Sustainability 11:17, pages 4813.
Crossref
Dennis van Soest, Miles R. Tight & Christopher D.F. Rogers. (2019) Exploring transport perceptions across urban areas using free associations. Transportation Research Part F: Traffic Psychology and Behaviour 65, pages 316-333.
Crossref
Luis Oliveira, Claudia Bruen, Stewart Birrell & Rebecca Cain. (2019) What passengers really want: Assessing the value of rail innovation to improve experiences. Transportation Research Interdisciplinary Perspectives 1, pages 100014.
Crossref
Jaime Allen, Juan Carlos Muñoz & Jordi Rosell. (2019) Effect of a major network reform on bus transit satisfaction. Transportation Research Part A: Policy and Practice 124, pages 310-333.
Crossref
Junghwan Kim & Bumsoo Lee. (2019) More than travel time: New accessibility index capturing the connectivity of transit services. Journal of Transport Geography 78, pages 8-18.
Crossref
Khandker Nurul Habib, Md Sami Hasnine & Wafic El-Assi. (2019) The role of station accessibility, multimodal competitions and contextual variables in retaining customer base of urban commuter rails. Case Studies on Transport Policy 7:2, pages 404-413.
Crossref
Jonas De Vos. (2019) Satisfaction-induced travel behaviour. Transportation Research Part F: Traffic Psychology and Behaviour 63, pages 12-21.
Crossref
Eleni G. Mantouka, Eleni I. Vlahogianni, Alexandros E. Papacharalampous, Léonie Heydenrijk-Ottens, Sanmay Shelat, Viktoriya Degeler & Hans van Lint. (2019) Understanding Travel Behavior through Travel Happiness. Transportation Research Record: Journal of the Transportation Research Board 2673:4, pages 889-897.
Crossref
Mateusz Smolarski, Wojciech Jurkowski & Andrzej Raczyk. (2019) Bus and train connections between towns in Lower Silesia under different operational models:Competition or complementarity?. Moravian Geographical Reports 27:1, pages 31-40.
Crossref
Omid Ghorbanzadeh, Sarbast Moslem, Thomas Blaschke & Szabolcs Duleba. (2018) Sustainable Urban Transport Planning Considering Different Stakeholder Groups by an Interval-AHP Decision Support Model. Sustainability 11:1, pages 9.
Crossref
Jonas De Vos. (2018) Do people travel with their preferred travel mode? Analysing the extent of travel mode dissonance and its effect on travel satisfaction. Transportation Research Part A: Policy and Practice 117, pages 261-274.
Crossref
Yuanyuan Zhang & Yuming Zhang. (2018) Exploring the Relationship between Ridesharing and Public Transit Use in the United States. International Journal of Environmental Research and Public Health 15:8, pages 1763.
Crossref
Dea van Lierop & Ahmed El-Geneidy. (2018) Is having a positive image of public transit associated with travel satisfaction and continued transit usage? An exploratory study of bus transit. Public Transport 10:2, pages 241-256.
Crossref
Maksim Sharov. (2018) Analysis of the impact of transport accessibility on the cost of housing on the example of the city of Irkutsk. MATEC Web of Conferences 212, pages 03001.
Crossref

Displaying 200 of 201 citing articles. Use the download link below to view the full list of citing articles.

Download full citations list

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Order Reprints Request Corporate Permissions

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

Request Academic Permissions

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.

Related research

People also read lists articles that other readers of this article have read.

Recommended articles lists articles that we recommend and is powered by our AI driven recommendation engine.

Cited by lists all citing articles based on Crossref citations.
Articles with the Crossref icon will open in a new tab.