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Daniël Johannes Petzer & Mornay Roberts-Lombard. (2021) Delight and Commitment—Revisiting the Satisfaction-Loyalty Link. Journal of Relationship Marketing 20:4, pages 282-318.
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Rajesh Ittamalla & Daruri Venkata Srinivas Kumar. (2021) Role of Service Experience on Vivid Memory and Loyalty. International Journal of Hospitality & Tourism Administration 22:2, pages 190-212.
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Jian Li. (2021) Impact of tourists’ perceived value on brand loyalty: a case study of Xixi National Wetland Park. Asia Pacific Journal of Tourism Research 26:3, pages 262-276.
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Ahmad Aljarah & Blend Ibrahim. (2020) The Robustness of Corporate Social Responsibility and Brand Loyalty Relation: A Meta-Analytic Examination. Journal of Promotion Management 26:7, pages 1038-1072.
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Ahmad Bahjat Shammout. (2020) An empirical investigation of relational bonds on attitudinal and behavioral customer loyalty for Arabic luxury hotel customers. International Journal of Hospitality & Tourism Administration 21:3, pages 221-241.
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Austin Wade Wilson, Mark E. Havitz, Steven E. Mock & Luke R. Potwarka. (2019) A retrospective analysis of the influence of ego involvement on adult running participation and preferences among post-university varsity cross-country athletes. Leisure/Loisir 43:4, pages 523-541.
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Valeriya Shapoval, Kevin S. Murphy & Denver Severt. (2018) Does service quality really matter at Green restaurants for Millennial consumers? The moderating effects of gender between loyalty and satisfaction. Journal of Foodservice Business Research 21:6, pages 591-609.
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Bahattin Ozdemir, Beykan Çizel & Rabia Bato Cizel. (2012) Satisfaction With All-Inclusive Tourism Resorts: The Effects of Satisfaction With Destination and Destination Loyalty. International Journal of Hospitality & Tourism Administration 13:2, pages 109-130.
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Miyoung Kim & Hailin Qu. (2012) A Refined Model of Relationship Selling Between Meeting Planners and Suppliers. Journal of Travel & Tourism Marketing 29:2, pages 105-118.
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