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Original Articles

What's wrong with ‘the student experience’?

Pages 657-667 | Published online: 26 Oct 2011

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (43)

Rachel Brooks. (2023) Higher Education Studies Today and for the Future: A UK Perspective. British Journal of Educational Studies 71:5, pages 517-535.
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Duna Sabri. (2023) Rethinking causality and inequality in students’ degree outcomes. British Journal of Sociology of Education 44:3, pages 520-538.
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Carolina Guzmán-Valenzuela, Stephen Darwin, Andrea Flanagan, Almendra Aguilera-Muñoz & Andrea Geldres. (2022) (Un)Limited choice: analysing the strategic choices of first-in-generation students in neoliberal higher education. British Journal of Sociology of Education 43:6, pages 930-949.
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Kay Calver & Bethan Michael-Fox. (2021) Under pressure: representations of student suicide in British documentary television. Mortality 26:4, pages 376-393.
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Jana Lay-Hwa Bowden, Leonie Tickle & Kay Naumann. (2021) The four pillars of tertiary student engagement and success: a holistic measurement approach. Studies in Higher Education 46:6, pages 1207-1224.
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Natalie-Jane Howard. (2021) Navigating blended learning, negotiating professional identities. Journal of Further and Higher Education 45:5, pages 654-671.
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Stephen Darwin. (2021) The changing topography of student evaluation in higher education: mapping the contemporary terrain. Higher Education Research & Development 40:2, pages 220-233.
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Lucy Chilvers, Alice Fox & Sarah Bennett. (2021) A student–staff partnership approach to course enhancement: Principles for enabling dialogue through repurposing subject-specific materials and metaphors. Innovations in Education and Teaching International 58:1, pages 14-24.
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Emma Heron. (2020) Friendship as method: reflections on a new approach to understanding student experiences in higher education. Journal of Further and Higher Education 44:3, pages 393-407.
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Rille Raaper. (2020) Students’ unions and consumerist policy discourses in English higher education. Critical Studies in Education 61:2, pages 245-261.
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Jemma Helen Oeppen Hill. (2020) Logos, ethos, pathos and the marketing of higher education. Journal of Marketing for Higher Education 30:1, pages 87-104.
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Nicole Brown. (2019) Partnership in learning: how staff-student collaboration can innovate teaching. European Journal of Teacher Education 42:5, pages 608-620.
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Leigh Sperka & Eimear Enright. (2019) And if you can’t hear us?: students as customers of neo-HPE. Sport, Education and Society 24:6, pages 570-583.
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Mary B. Ziskin. (2019) Critical discourse analysis and critical qualitative inquiry: data analysis strategies for enhanced understanding of inference and meaning. International Journal of Qualitative Studies in Education 32:6, pages 606-631.
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Rachel Brooks. (2018) The construction of higher education students in English policy documents. British Journal of Sociology of Education 39:6, pages 745-761.
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Rafael García-Ros, Francisco Pérez-González, Francisco Cavas-Martínez & José M. Tomás. (2018) Social interaction learning strategies, motivation, first-year students’ experiences and permanence in university studies. Educational Psychology 38:4, pages 451-469.
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Roseanna Bourke & Jo MacDonald. (2018) Creating a space for student voice in an educational evaluation. International Journal of Research & Method in Education 41:2, pages 156-168.
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Tai Peseta, Tracy Fortune, Adrian Jones, Sarah Barradell & Mary Kennedy-Jones. (2018) Returning history to the educational formation of health professionals in Australia. Teaching in Higher Education 23:1, pages 17-29.
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Camille Kandiko Howson & Alex Buckley. (2017) Development of the UK engagement survey. Assessment & Evaluation in Higher Education 42:7, pages 1132-1144.
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Claire Skea. (2017) Student satisfaction in higher education: settling up and settling down. Ethics and Education 12:3, pages 364-377.
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Michael Tomlinson. (2017) Student perceptions of themselves as ‘consumers’ of higher education. British Journal of Sociology of Education 38:4, pages 450-467.
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Rille Raaper. (2017) Tracing assessment policy discourses in neoliberalised higher education settings. Journal of Education Policy 32:3, pages 322-339.
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Rachel Brooks, Kate Byford & Katherine Sela. (2016) Students’ unions, consumerism and the neo-liberal university. British Journal of Sociology of Education 37:8, pages 1211-1228.
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Rachel Brooks, Kate Byford & Katherine Sela. (2016) The spaces of UK students’ unions: extending the critical geographies of the university campus. Social & Cultural Geography 17:4, pages 471-490.
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Mahsood Shah & John T. E. Richardson. (2016) Is the enhancement of student experience a strategic priority in Australian universities?. Higher Education Research & Development 35:2, pages 352-364.
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Tai Peseta, Amani Bell, Amanda Clifford, Annette English, Jananie Janarthana, Chelsea Jones, Matthew Teal & Jessica Zhang. (2016) Students as ambassadors and researchers of assessment renewal: puzzling over the practices of university and academic life. International Journal for Academic Development 21:1, pages 54-66.
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Cherie Woolmer, Peter Sneddon, Gordon Curry, Bob Hill, Szonja Fehertavi, Charlotte Longbone & Katherine Wallace. (2016) Student staff partnership to create an interdisciplinary science skills course in a research intensive university. International Journal for Academic Development 21:1, pages 16-27.
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Rachel Brooks, Kate Byford & Katherine Sela. (2015) Inequalities in students’ union leadership: the role of social networks. Journal of Youth Studies 18:9, pages 1204-1218.
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Rajani Naidoo & Joanna Williams. (2015) The neoliberal regime in English higher education: charters, consumers and the erosion of the public good. Critical Studies in Education 56:2, pages 208-223.
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Rachel Brooks, Kate Byford & Katherine Sela. (2015) The changing role of students’ unions within contemporary higher education. Journal of Education Policy 30:2, pages 165-181.
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Thushari Welikala & Chris Atkin. (2014) Student co-inquirers: the challenges and benefits of inclusive research. International Journal of Research & Method in Education 37:4, pages 390-406.
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Leonid Grebennikov & Mahsood Shah. (2013) Monitoring Trends in Student Satisfaction. Tertiary Education and Management 19:4, pages 301-322.
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Manja Klemenčič & John Brennan. (2013) Institutional research in a European context: a forward look. European Journal of Higher Education 3:3, pages 265-279.
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Leonid Grebennikov & Mahsood Shah. (2013) Student voice: using qualitative feedback from students to enhance their university experience. Teaching in Higher Education 18:6, pages 606-618.
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Sonya Sharma & Mathew Guest. (2013) Navigating religion between university and home: Christian students' experiences in English universities. Social & Cultural Geography 14:1, pages 59-79.
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Annica Brännlund, Erica Nordlander & Mattias Strandh. (2012) Higher education and self-governance: the effects of higher education and field of study on voice and agency in Sweden. International Journal of Lifelong Education 31:6, pages 817-834.
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Terah J. Stewart & Daniel J. Scanlon. College Student Sex Work: A Qualitative Content Analysis of U.S. Higher Education Sex Work Policies. The Journal of Higher Education 0:0, pages 1-26.
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Articles from other publishers (21)

Wonkyung Choi, Jun Jo & Geraldine Torrisi-Steele. (2024) Understanding the University Student Experience Through Big Data Analytics. International Journal of Adult Education and Technology 15:1, pages 1-20.
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Anna Katarzyna Ludwiczak. (2023) Improving service quality at universities through student journey mapping. Management 27:2, pages 82-99.
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Krishna K. Govender, Sanjay Soni & Estelle David. (2022) Students as customers of higher education: Perceptions of South African students. Innovative Marketing 18:2, pages 174-185.
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Andrew Deuchar. (2022) The problem with international students' ‘experiences’ and the promise of their practices: Reanimating research about international students in higher education. British Educational Research Journal 48:3, pages 504-518.
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Jinyu Yang & Gary Kinchin. (2022) University as a Site to Learn Citizenship from the Perspectives of Students in the UK. Sustainability 14:3, pages 1939.
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Racheal GreavesBozhena KelestynRichard A. R. Blackburn & Russell R. A. Kitson. (2021) The Black Student Experience: Comparing STEM Undergraduate Student Experiences at Higher Education Institutions of Varying Student Demographic. Journal of Chemical Education 99:1, pages 56-70.
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Nicolás Matus, Cristian Rusu & Sandra Cano. (2021) Student eXperience: A Systematic Literature Review. Applied Sciences 11:20, pages 9543.
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Camille Kandiko Howson & Frederico Matos. (2021) Student Surveys: Measuring the Relationship between Satisfaction and Engagement. Education Sciences 11:6, pages 297.
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Therese Kenna & Ailish Murphy. (2021) Constructing exclusive student communities: The rise of “superior” student accommodation and new geographies of exclusion. The Geographical Journal 187:2, pages 138-154.
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Mariana Gaio Alves & Michael Tomlinson. (2020) The changing value of higher education in England and Portugal: Massification, marketization and public good. European Educational Research Journal 20:2, pages 176-192.
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Rille Raaper. (2020) Students as ‘Animal Laborans’? Tracing Student Politics in a Marketised Higher Education Setting. Sociological Research Online 26:1, pages 130-146.
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Joan Mwihaki Nyika & Fredrick Madaraka Mwema. 2021. Fostering Meaningful Learning Experiences Through Student Engagement. Fostering Meaningful Learning Experiences Through Student Engagement 159 174 .
Maike Pötschulat, Marie Moran & Paul Jones. (2020) ‘The student experience’ and the remaking of contemporary studenthood: A critical intervention. The Sociological Review 69:1, pages 3-20.
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John T. E. Richardson, Anja Pabel & Mahsood Shah. 2021. Assessing and Enhancing Student Experience in Higher Education. Assessing and Enhancing Student Experience in Higher Education 307 335 .
Jennifer K. Rea, Sharon M. Danes, Joyce Serido, Lynne M. Borden & Soyeon Shim. (2018) “Being Able to Support Yourself”: Young Adults’ Meaning of Financial Well-Being Through Family Financial Socialization. Journal of Family and Economic Issues 40:2, pages 250-268.
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Rachel Sweetman. (2017) HELOs and student centred learning – where's the link?. European Journal of Education 52:1, pages 44-55.
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Mathew Guest & Kristin Aune. (2017) Students’ Constructions of a Christian Future: Faith, Class and Aspiration in University Contexts. Sociological Research Online 22:1, pages 200-212.
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Rebecca Rogers, Inda Schaenen, Christopher Schott, Kathryn O’Brien, Lina Trigos-Carrillo, Kim Starkey & Cynthia Carter Chasteen. (2016) Critical Discourse Analysis in Education. Review of Educational Research 86:4, pages 1192-1226.
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Christopher Pelletier, Jaya Rose, Mona Russell, Daniel Guberman, Kanchan Das, Joseph Bland, Heidi Bonner & Crystal Renée Chambers. (2016) Connecting Student Engagement to Student Satisfaction: A Case Study at East Carolina University. Journal of Assessment and Institutional Effectiveness 6:2, pages 123-141.
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Duna Sabri. (2013) Student Evaluations of Teaching as ‘Fact-Totems’: The Case of the UK National Student Survey. Sociological Research Online 18:4, pages 148-157.
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Peter Felten, Julianne Bragg, Michael Bumbry, Jennifer Hill, Karen Hornsby, Marie Pratt & Saranne Weller. (2013) A Call for Expanding Inclusive Student Engagement in SoTL. Teaching & Learning Inquiry The ISSOTL Journal 1:2, pages 63-74.
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