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The Service Industries Journal Volume 32, 2012 - Issue 13
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Case studies and practical applications

Measurement of innovation activities in the knowledge-intensive services industry: a trademark approach

Matthias Gotsch Karlsruhe Institute of Technology, Institute for Economic Policy Research, Waldhornstr. 27, 76131, Karlsruhe, GermanyCorrespondence[email protected]
&
Christiane Hipp Human Resource Management and General Management, Brandenburg Technical University, Erich-Weinert-Str. 1, Cottbus, 03046, Germany
Pages 2167-2184 | Received 08 Sep 2010, Accepted 05 Mar 2011, Published online: 11 May 2011

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