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The Service Industries Journal Volume 35, 2015 - Issue 1-2: Service process design and operations
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Articles

Investigating the formation of service supply chains

Christoph Friedrich BreidbachErnest and Julio Gallo Management Program, School of Engineering, University of California, 5200 N. Lake Road, Merced, CA95343, USACorrespondence[email protected]
,
Hendrik ReefkeInformation Systems and Operations Management, Business School, The University of Auckland, 12 Grafton Road, Auckland, New Zealand
&
Lincoln C. WoodBusiness Information Systems, Auckland University of Technology, 55 Wellesley Street E, Auckland, New Zealand;School of Information Systems, Curtin University, Bentley, WA6102, Australia
Pages 5-23 | Received 25 Mar 2013, Accepted 15 May 2014, Published online: 09 Dec 2014

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Sourav Sengupta, T. T. Niranjan, Mohan Krishnamoorthy & Wendy van der Valk. (2022) A client-centric risk-based taxonomy of service triads. The Service Industries Journal 42:15-16, pages 1211-1233.
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Santanu Mandal & D. Saravanan. (2019) Exploring the Influence of Strategic Orientations on Tourism Supply Chain Agility and Resilience: An Empirical Investigation. Tourism Planning & Development 16:6, pages 612-636.
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Eileen Bridges. (2015) EDITORIAL. The Service Industries Journal 35:1-2, pages 1-4.
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Articles from other publishers (14)

Mahmoud Ramadan Barakat, Nicoleta Tipi & Jialin Snow Wu. (2023) Sustainable supply chain clusters: an integrated framework. Management Decision 61:3, pages 786-814.
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Matias G. Enz & Douglas M. Lambert. (2022) A supply chain management framework for services. Journal of Business Logistics 44:1, pages 11-36.
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Teng Teng, Christos Tsinopoulos & Ying Kei Tse. (2022) IS capabilities, supply chain collaboration and quality performance in services: the moderating effect of environmental dynamism. Industrial Management & Data Systems 122:7, pages 1592-1619.
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Surajit Bag, Gunjan Yadav, Lincoln C. Wood, Pavitra Dhamija & Sudhanshu Joshi. (2020) Industry 4.0 and the circular economy: Resource melioration in logistics. Resources Policy 68, pages 101776.
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Ying Wang, Fu Jia, Tobias Schoenherr, Yu Gong & Lujie Chen. (2020) Cross-border e-commerce firms as supply chain integrators: The management of three flows. Industrial Marketing Management 89, pages 72-88.
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Chandan Acharya, Divesh Ojha, Pankaj C. Patel & Rahul Gokhale. (2020) Modular interconnected processes, fluid partnering, and innovation speed: A loosely coupled systems perspective on B2B service supply chain management. Industrial Marketing Management 89, pages 209-219.
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Alireza Naser SadrAbadi, Seyed Mahmood Zanjirchi & Negar Jalilian. (2020) Process-oriented improvement: a modern look at drawing the organizational progress roadmap. International Journal of Productivity and Performance Management 70:3, pages 567-591.
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Natalia Kryvinska, Sebastian Kaczor & Christine Strauss. (2020) Enterprises’ Servitization in the First Decade—Retrospective Analysis of Back-End and Front-End Challenges. Applied Sciences 10:8, pages 2957.
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Surajit Bag, Lincoln C. Wood, Lei Xu, Pavitra Dhamija & Yaşanur Kayikci. (2020) Big data analytics as an operational excellence approach to enhance sustainable supply chain performance. Resources, Conservation and Recycling 153, pages 104559.
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Surajit Bag, Lincoln C. Wood, Sachin K. Mangla & Sunil Luthra. (2020) Procurement 4.0 and its implications on business process performance in a circular economy. Resources, Conservation and Recycling 152, pages 104502.
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Weihua Liu, Di Wang, Shangsong Long, Xinran Shen & Victor Shi. (2019) Service supply chain management: a behavioural operations perspective. Modern Supply Chain Research and Applications 1:1, pages 28-53.
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Christoph F. Breidbach, Michael Davern, Graeme Shanks & Ida Asadi-Someh. 2019. Handbook of Service Science, Volume II. Handbook of Service Science, Volume II 661 674 .
Sakun Boon-itt, Chee Yew Wong & Christina W.Y. Wong. (2017) Service supply chain management process capabilities: Measurement development. International Journal of Production Economics 193, pages 1-11.
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Weihua Liu, Enze Bai, Liwei Liu & Wanying Wei. (2017) A Framework of Sustainable Service Supply Chain Management: A Literature Review and Research Agenda. Sustainability 9:3, pages 421.
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