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Volume 35, Issue 1-2

The Service Industries Journal

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The Service Industries Journal, Volume 35, Issue 1-2 (2015)

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The Service Industries Journal, Volume 35, Issue 1-2 (2015)

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Vol 44, 2024 Vol 43, 2023 Vol 42, 2022 Vol 41, 2021 Vol 40, 2020 Vol 39, 2019 Vol 38, 2018 Vol 37, 2017 Vol 36, 2016 Volume 35, 2015 Vol 34, 2014 Vol 33, 2013 Vol 32, 2012 Vol 31, 2011 Vol 30, 2010 Vol 29, 2009 Vol 28, 2008 Vol 27, 2007 Vol 26, 2006 Vol 25, 2005 Vol 24, 2004 Vol 23, 2003 Vol 22, 2002 Vol 21, 2001 Vol 20, 2000 Vol 19, 1999 Vol 18, 1998 Vol 17, 1997 Vol 16, 1996 Vol 15, 1995 Vol 14, 1994 Vol 13, 1993 Vol 12, 1992 Vol 11, 1991 Vol 10, 1990 Vol 9, 1989 Vol 8, 1988 Vol 7, 1987 Vol 6, 1986 Vol 5, 1985 Vol 4, 1984 Vol 3, 1983 Vol 2, 1982 Vol 1, 1981

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Service process design and operations

Editorial

EDITORIAL

Eileen Bridges

Pages: 1-4

Published online: 09 Dec 2014

First Page PreviewforEDITORIAL | Full Text | References | PDF (50.1 KB)

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Articles

Article

Investigating the formation of service supply chains

Christoph Friedrich Breidbach, Hendrik Reefke & Lincoln C. Wood

Pages: 5-23

Published online: 09 Dec 2014

AbstractforInvestigating the formation of service supply chains | Full Text | References | PDF (221.9 KB)

729 Views
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Article

Does high supply chain integration enhance customer response speed?

Ai-Hsuan Chiang, Wun-Hwa Chen & Soushan Wu

Pages: 24-43

Published online: 27 Nov 2014

AbstractforDoes high supply chain integration enhance customer response speed? | Full Text | References | PDF (220.8 KB)

511 Views
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Article

Process management practices: organizational (dis-)similarities

Doris Weitlaner & Markus Kohlbacher

Pages: 44-61

Published online: 27 Nov 2014

AbstractforProcess management practices: organizational (dis-)similarities | Full Text | References | PDF (170 KB)

632 Views
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Article

An integrated model of service experience design improvement

Chiuhsiang Joe Lin & Lai-Yu Cheng

Pages: 62-80

Published online: 09 Dec 2014

AbstractforAn integrated model of service experience design improvement | Full Text | References | PDF (304.9 KB)

963 Views
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Article

E-service innovation: combining directed and practice-based approaches

Maria Chiara Di Guardo & Francesca Cabiddu

Pages: 81-95

Published online: 09 Dec 2014

AbstractforE-service innovation: combining directed and practice-based approaches | Full Text | References | PDF (151.2 KB)

433 Views
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Article

Co-production of service innovations through dynamic capability enhancement

Ja-Shen Chen, Don Kerr, Seng-Su Tsang & Yu Chieh Sung

Pages: 96-114

Published online: 09 Dec 2014

AbstractforCo-production of service innovations through dynamic capability enhancement | Full Text | References | PDF (212 KB)

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The Service Industries Journal (Vol.35, Iss.1-2, 2015)

Service process design and operations

Service process design and operations

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