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Yogesh Mungra, Ritu Srivastava, Anuj Sharma, Diptiman Banerji & Neela Gollapudi. (2024) Impact of Digital Competence on Employees’ Flourishing Through Basic Psychological Needs Satisfaction. Journal of Computer Information Systems 64:1, pages 47-61.
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Li Jiagui, Wang Wanli, Johnny F. I Lam & Li Ke. (2023) SWOT analysis and public policy of Macao’s digital trade in services. Cogent Social Sciences 9:1.
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Rehan Husain, Vir Ved Ratna & Anupam Saxena. (2023) Past, present, and future of anthropomorphism in hospitality & tourism: conceptualization and systematic review. Journal of Hospitality Marketing & Management 32:8, pages 1077-1125.
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Ebru Tumer Kabadayi, Nilsah Cavdar Aksoy & Pinar Baydogan Turkay. (2023) How does customer engagement value occur in restaurants?A stimulus-organism-response(S-O-R) perspective. The Service Industries Journal 43:7-8, pages 497-524.
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Eugene Cheng-Xi Aw, Tao Zha & Stephanie Hui-Wen Chuah. (2023) My new financial companion! non-linear understanding of Robo-advisory service acceptance. The Service Industries Journal 43:3-4, pages 185-212.
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Shengliang Zhang, Chaoying Huang, Xiaodong Li & Ai Ren. (2022) Characteristics and roles of streamers in e-commerce live streaming. The Service Industries Journal 42:13-14, pages 1001-1029.
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Minwoo Lee, Young Ho Song, Lin Li, Kyung Young Lee & Sung-Byung Yang. (2022) Detecting fake reviews with supervised machine learning algorithms. The Service Industries Journal 42:13-14, pages 1101-1121.
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Jasmine A.L. Yeap, Say Keat Ooi, Emily H.T. Yapp & Navhina Ramesh. (2022) Preloved is reloved: investigating predispositions of second-hand clothing purchase on C2C platforms. The Service Industries Journal 0:0, pages 1-25.
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Chelsea Phillips, Rebekah Russell-Bennett & Marek Kowalkiewicz. (2022) The physical frictionless experience: a slippery slope for experience memorability of retail services?. The Service Industries Journal 0:0, pages 1-30.
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Johannes Hofmeister, Malte H. G. Schneider, Dominik K. Kanbach & Sascha Kraus. (2022) Combining strategies for high service productivity with successful service innovation. The Service Industries Journal 42:11-12, pages 948-971.
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Juliet E. Ikhide, Ahmet Tarik Timur & Oluwatobi A. Ogunmokun. (2022) The potential and constraint of work gamification for employees’ creative performance. The Service Industries Journal 42:5-6, pages 360-382.
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Articles from other publishers (5)
Candice L. Marti, Huimin Liu, Gurpreet Kour, Anil Bilgihan & Yu Xu. (2024) Leveraging artificial intelligence in firm-generated online customer communities: a framework and future research agenda. Journal of Service Management.
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Vanja Vitezić & Marko Perić. (2024) The role of digital skills in the acceptance of artificial intelligence. Journal of Business & Industrial Marketing.
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Yingying Ding, Ziyi Shi, Ruichao Xi, Yanxia Diao & Yu Hu. (2024) Digital transformation, productive services agglomeration and innovation performance. Heliyon 10:3, pages e25534.
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Jay Kandampully, Anil Bilgihan, Allard C. R. Van Riel & Anuj Sharma. (2022) Toward Holistic Experience-Oriented Service Innovation: Co-Creating Sustainable Value With Customers and Society. Cornell Hospitality Quarterly 64:2, pages 161-183.
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Mohammad Daradkeh. (2023) Navigating Value Co-Destruction in Open Innovation Communities: An Empirical Study of Expectancy Disconfirmation and Psychological Contracts in Business Analytics Communities. Behavioral Sciences 13:4, pages 334.
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