Advanced search
Publication Cover
Cognition and Emotion Volume 14, 2000 - Issue 4
Submit an article Journal homepage
3,379
Views
307
CrossRef citations to date
0
Altmetric
Original Articles

On bad decisions and disconfirmed expectancies: The psychology of regret and disappointment

Marcel Zeelenberg
,
Wilco W. van Dijk
,
Antony S.R. Manstead
&
Joop vanr de Pligt
Pages 521-541 | Published online: 31 Aug 2010

Citations (307)

Keep up to date with the latest research on this topic with citation updates for this article.

Subscribe to citation updates

Read on this site (33)

Tomasz Zaleskiewicz, Jakub Traczyk & Agata Sobkow. (2023) Decision making and mental imagery: A conceptual synthesis and new research directions. Journal of Cognitive Psychology 35:5, pages 603-633.
Read now
Sohel Ahmed & Ding Hooi Ting. (2023) Anticipated emotion in planned versus unplanned purchase: scale development and validation. The Service Industries Journal 43:1-2, pages 104-123.
Read now
Minjung Shin. (2022) When life gives you lemons, make lemonade: post-COVID marketing strategy to motivate travel by triggering traveler’s inaction regret. Asia Pacific Journal of Tourism Research 27:9, pages 940-953.
Read now
Magdalena Rychlowska, Job van der Schalk, Paula Niedenthal, Jared Martin, Stephanie M. Carpenter & Antony S. R. Manstead. (2021) Dominance, reward, and affiliation smiles modulate the meaning of uncooperative or untrustworthy behaviour. Cognition and Emotion 35:7, pages 1281-1301.
Read now
Jonghwa Park, Hanbyul Choi & Yoonhyuk Jung. (2021) Users’ Cognitive and Affective Response to the Risk to Privacy from a Smart Speaker. International Journal of Human–Computer Interaction 37:8, pages 759-771.
Read now
Decui Liang, Mingwei Wang, Zeshui Xu & Xu Chen. (2021) Risk interval-valued three-way decisions model with regret theory and its application to project resource allocation. Journal of the Operational Research Society 72:1, pages 180-199.
Read now
Jung-Kuei Hsieh & Yi-Jin Li. (2020) Will You Ever Trust the Review Website Again? The Importance of Source Credibility. International Journal of Electronic Commerce 24:2, pages 255-275.
Read now
Soora Rasouli & Harry J. P. Timmermans. (2019) Covariates-dependent random parameters regret–rejoice models of choice behavior: specification and performance assessment using experimental design data. Transportmetrica A: Transport Science 15:2, pages 485-525.
Read now
Chris Hodkinson. (2019) ‘Fear of Missing Out’ (FOMO) marketing appeals: A conceptual model. Journal of Marketing Communications 25:1, pages 65-88.
Read now
Paddy McQueen. (2017) When Should we Regret?. International Journal of Philosophical Studies 25:5, pages 608-623.
Read now
Per-Erik Milam. (2017) In defense of non-reactive attitudes. Philosophical Explorations 20:3, pages 294-307.
Read now
Chae Mamayek, Raymond Paternoster & Thomas A. Loughran. (2017) Self-Control as Self-Regulation: A Return to Control Theory. Deviant Behavior 38:8, pages 895-916.
Read now
Michelle Cleary, Phil Escott, David Lees & Jan Sayers. (2017) High Hopes and Expectations: Consumer Disappointment and Recovery. Issues in Mental Health Nursing 38:3, pages 280-282.
Read now
Se Hun Lim, Sukho Lee & Dan J. Kim. (2017) Is Online Consumers’ Impulsive Buying Beneficial for E-Commerce Companies? An Empirical Investigation of Online Consumers’ Past Impulsive Buying Behaviors. Information Systems Management 34:1, pages 85-100.
Read now
Mariska van Essen, Tom Thomas, Eric van Berkum & Caspar Chorus. (2016) From user equilibrium to system optimum: a literature review on the role of travel information, bounded rationality and non-selfish behaviour at the network and individual levels. Transport Reviews 36:4, pages 527-548.
Read now
Flora Kokkinaki & Nick Sevdalis. (2015) Effect of Motivational Goals on the Causal Realism of Counterfactual Thoughts. The Journal of Psychology 149:7, pages 643-664.
Read now
Aaron S. Walker & Jane Tobbell. (2015) Lost Voices and Unlived Lives: Exploring Adults’ Experiences of Selective Mutism using Interpretative Phenomenological Analysis. Qualitative Research in Psychology 12:4, pages 453-471.
Read now
Yixin Hu, Dawei Wang, Kaiyuan Pang, Guangxing Xu & Jinhong Guo. (2015) The effect of emotion and time pressure on risk decision-making. Journal of Risk Research 18:5, pages 637-650.
Read now
Ana Suárez-Vázquez. (2015) Superstars as Emotion-Eliciting Objects. An Examination of the Effect of the Emotion Mix of Movie Stars. Journal of Media Economics 28:2, pages 84-99.
Read now
Norman T. Feather & Ian R. Mckee. (2014) Deservingness, liking relations, schadenfreude, and other discrete emotions in the context of the outcomes of plagiarism. Australian Journal of Psychology 66:1, pages 18-27.
Read now
Francois Retief, Angus Morrison-Saunders, Davide Geneletti & Jenny Pope. (2013) Exploring the psychology of trade-off decision-making in environmental impact assessment. Impact Assessment and Project Appraisal 31:1, pages 13-23.
Read now
Gisela Böhm & Hans-Rüdiger Pfister. (2011) Tourism in the Face of Environmental Risks: Sunbathing under the Ozone Hole, and Strolling through Polluted Air. Scandinavian Journal of Hospitality and Tourism 11:3, pages 250-267.
Read now
LuisM. F. Martinez, Marcel Zeelenberg & JohnB. Rijsman. (2011) Behavioural consequences of regret and disappointment in social bargaining games. Cognition and Emotion 25:2, pages 351-359.
Read now
Stephanie E. Moser & Leona S. Aiken. (2011) Cognitive and emotional factors associated with elective breast augmentation among young women. Psychology & Health 26:1, pages 41-60.
Read now
Neel Das & AnthonyH. Kerr. (2010) "Woulda, Coulda, Shoulda": A Conceptual Examination of the Sources of Postpurchase Regret. Journal of Marketing Theory and Practice 18:2, pages 171-180.
Read now
Robert Guttentag & Jennifer Ferrell. (2008) Children's understanding of anticipatory regret and disappointment. Cognition and Emotion 22:5, pages 815-832.
Read now
PatrickJ. Carroll, JamesA. Shepperd, Kate Sweeny, Erika Carlson & JoannP. Benigno. (2007) Disappointment for others. Cognition and Emotion 21:7, pages 1565-1576.
Read now
MarkA. Uphill & MarcV. Jones. (2007) Antecedents of Emotions in Elite Athletes. Research Quarterly for Exercise and Sport 78:2, pages 79-89.
Read now
Carolus van Nijnatten, Ed Elbers & Michel van den Bogaard. (2007) Complaining or Not Complaining? Reasoning about Conflicts in Juvenile Inhabitants of Residential Care. Journal of Social Welfare and Family Law 28:3-4, pages 309-322.
Read now
SaraK. Bridges & SharonG. Horne. (2007) Sexual Satisfaction and Desire Discrepancy in Same Sex Women's Relationships. Journal of Sex & Marital Therapy 33:1, pages 41-53.
Read now
Erika Timmer, GerbenJ. Westerhof & Freya Dittmann-Kohli. (2005) “When Looking Back on My Past Life I Regret…”: Retrospective Regret in the Second Half of Life. Death Studies 29:7, pages 625-644.
Read now
David Mandel. (2003) Counterfactuals, emotions, and context. Cognition and Emotion 17:1, pages 139-159.
Read now
Wilco W. van Dijk & Marcel Zeelenberg. (2002) What do we talk about when we talk about disappointment? Distinguishing outcome-related disappointment from person-related disappointment. Cognition and Emotion 16:6, pages 787-807.
Read now

Articles from other publishers (274)

Daniela Salite, Ying Miao, Ed Turner & Yuan Feng. (2024) Assessing the adoption of sustainable heating technologies in the United Kingdom – A case study of socioeconomically deprived neighbourhoods of Nottingham city. Technology in Society 77, pages 102508.
Crossref
Hua Wang, Chunguang Bai, Benjamin Lev & Wei Chen. (2024) Quick response under strategic consumers with high-price and stockout regrets. Computers & Operations Research 166, pages 106590.
Crossref
Ada Maria Barone, Silvia Grappi & Simona Romani. (2024) Investigating environmentally sustainable consumption: A diary study of home‐based consumption behaviors. Business Strategy and the Environment.
Crossref
Shiqiang Yu, Chunxiang Guo, Hongling Cheng & Meng Wu. (2024) Limited‐time pricing strategy considering consumer regret under channel competition. Managerial and Decision Economics.
Crossref
Chunmei Gan, Hongxiu Li & Yong Liu. (2023) Understanding social media discontinuance behavior in China: a perspective of social cognitive theory. Information Technology & People 37:3, pages 1185-1207.
Crossref
Arini Widyowati, Michelle Hood, Amanda Duffy & Peter Creed. (2024) Negative Career Goal Discrepancy and Goal Adjustment in Young Adults: The Underlying Mechanism of Negative Emotions. Journal of Career Development 51:2, pages 234-253.
Crossref
Chunmei Gan. (2024) Understanding discontinuance behavior on short-video platform: the effects of perceived overload, dissatisfaction, flow experience and regret. Online Information Review.
Crossref
Mahima Mitra, Michael GillSue Dopson. (2023) Talking about disappointments: Identification work through multiple discourses at a prestigious university. Human Relations 77:3, pages 398-425.
Crossref
Daniela Schiller, Alessandra N.C. Yu, Nelly Alia-Klein, Susanne Becker, Howard C. Cromwell, Florin Dolcos, Paul J. Eslinger, Paul Frewen, Andrew H. Kemp, Edward F. Pace-Schott, Jacob Raber, Rebecca L. Silton, Elka Stefanova, Justin H.G. Williams, Nobuhito Abe, Moji Aghajani, Franziska Albrecht, Rebecca Alexander, Silke Anders, Oriana R. Aragón, Juan A. Arias, Shahar Arzy, Tatjana Aue, Sandra Baez, Michela Balconi, Tommaso Ballarini, Scott Bannister, Marlissa C. Banta, Karen Caplovitz Barrett, Catherine Belzung, Moustafa Bensafi, Linda Booij, Jamila Bookwala, Julie Boulanger-Bertolus, Sydney Weber Boutros, Anne-Kathrin Bräscher, Antonio Bruno, Geraldo Busatto, Lauren M. Bylsma, Catherine Caldwell-Harris, Raymond C.K. Chan, Nicolas Cherbuin, Julian Chiarella, Pietro Cipresso, Hugo Critchley, Denise E. Croote, Heath A. Demaree, Thomas F. Denson, Brendan Depue, Birgit Derntl, Joanne M. Dickson, Sanda Dolcos, Anat Drach-Zahavy, Olga Dubljević, Tuomas Eerola, Dan-Mikael Ellingsen, Beth Fairfield, Camille Ferdenzi, Bruce H. Friedman, Cynthia H.Y. Fu, Justine M. Gatt, Beatrice de Gelder, Guido H.E. Gendolla, Gadi Gilam, Hadass Goldblatt, Anne Elizabeth Kotynski Gooding, Olivia Gosseries, Alfons O. Hamm, Jamie L. Hanson, Talma Hendler, Cornelia Herbert, Stefan G. Hofmann, Agustin Ibanez, Mateus Joffily, Tanja Jovanovic, Ian J. Kahrilas, Maria Kangas, Yuta Katsumi, Elizabeth Kensinger, Lauren A.J. Kirby, Rebecca Koncz, Ernst H.W. Koster, Kasia Kozlowska, Sören Krach, Mariska E. Kret, Martin Krippl, Kwabena Kusi-Mensah, Cecile D. Ladouceur, Steven Laureys, Alistair Lawrence, Chiang-shan R. Li, Belinda J. Liddell, Navdeep K. Lidhar, Christopher A. Lowry, Kelsey Magee, Marie-France Marin, Veronica Mariotti, Loren J. Martin, Hilary A. Marusak, Annalina V. Mayer, Amanda R. Merner, Jessica Minnier, Jorge Moll, Robert G. Morrison, Matthew Moore, Anne-Marie Mouly, Sven C. Mueller, Andreas Mühlberger, Nora A. Murphy, Maria Rosaria Anna Muscatello, Erica D. Musser, Tamara L. Newton, Michael Noll-Hussong, Seth Davin Norrholm, Georg Northoff, Robin Nusslock, Hadas Okon-Singer, Thomas M. Olino, Catherine Ortner, Mayowa Owolabi, Caterina Padulo, Romina Palermo, Rocco Palumbo, Sara Palumbo, Christos Papadelis, Alan J. Pegna, Silvia Pellegrini, Kirsi Peltonen, Brenda W.J.H. Penninx, Pietro Pietrini, Graziano Pinna, Rosario Pintos Lobo, Kelly L. Polnaszek, Maryna Polyakova, Christine Rabinak, S. Helene Richter, Thalia Richter, Giuseppe Riva, Amelia Rizzo, Jennifer L. Robinson, Pedro Rosa, Perminder S. Sachdev, Wataru Sato, Matthias L. Schroeter, Susanne Schweizer, Youssef Shiban, Advaith Siddharthan, Ewa Siedlecka, Robert C. Smith, Hermona Soreq, Derek P. Spangler, Emily R. Stern, Charis Styliadis, Gavin B. Sullivan, James E. Swain, Sébastien Urben, Jan Van den Stock, Michael A. vander Kooij, Mark van Overveld, Tamsyn E. Van Rheenen, Michael B. VanElzakker, Carlos Ventura-Bort, Edelyn Verona, Tyler Volk, Yi Wang, Leah T. Weingast, Mathias Weymar, Claire Williams, Megan L. Willis, Paula Yamashita, Roland Zahn, Barbra Zupan & Leroy Lowe. (2024) The Human Affectome. Neuroscience & Biobehavioral Reviews 158, pages 105450.
Crossref
Abhinav Sharma, Deepak Singh & Richa Misra. (2024) Examining Resistance of Adoption to Innovation in Emerging Markets: A Study on Electric Cars in India. FIIB Business Review.
Crossref
Mücahid Yıldırım & Şuayıp Özdemir. (2024) Emotions, norms, and consequences as the forces of good and evil: An investigation on sales professionals. Business Ethics, the Environment & Responsibility.
Crossref
Yahya AKTU. (2023) Mediating Role of Positive and Negative Experiences in the Relationship Between Self-Competence and Regret among AdultsYetişkinlerde Öz-Yeterlilik ile Pişmanlık İlişkisinde Olumlu ve Olumsuz Deneyimlerin Aracı Rolü. Psikiyatride Güncel Yaklaşımlar 15:Supplement 1, pages 365-372.
Crossref
Gabriele Paolacci & Quentin André. (2023) Probabilistic Outcomes Are Valued Less in Expectation, Even Conditional on Their Realization. Management Science.
Crossref
Radosław Markowski & Piotr Zagórski. (2023) The Eurodisappointed: On the disenchantment with the EU's limited response to democratic backsliding. European Union Politics.
Crossref
Haiyun (Melody) Zou, Heshan Sun & Yulin Fang. (2023) Satisfaction to Stay, Regret to Switch: Understanding Post-adoption Regret in Choosing Competing Technologies When Herding. Information Systems Research 34:4, pages 1455-1475.
Crossref
Philippe Mongrain. (2023) Suspicious Minds: Unexpected Election Outcomes, Perceived Electoral Integrity and Satisfaction With Democracy in American Presidential Elections. Political Research Quarterly 76:4, pages 1589-1603.
Crossref
Qi Yao, Ling Kuai & Lan Jiang. (2023) Effects of the anthropomorphic image of intelligent customer service avatars on consumers' willingness to interact after service failures. Journal of Research in Interactive Marketing 17:5, pages 734-753.
Crossref
Yi-Fei Chuang, Cong-Minh Dinh & Wei-Min Lu. (2023) Punitive switching costs and behavioral responses in the context of contractual services. Management Research Review 46:11, pages 1559-1584.
Crossref
Yahya AKTU. (2023) The Adaptation of the Regret Elements Scale to Turkish Culture. Türk Psikolojik Danışma ve Rehberlik Dergisi 13:70, pages 372-387.
Crossref
José Ramón Trillo, Enrique Herrera-Viedma, Juan Antonio Morente-Molinera & Francisco Javier Cabrerizo. (2023) A Group Decision-Making Method Based on the Experts’ Behavior During the Debate. IEEE Transactions on Systems, Man, and Cybernetics: Systems 53:9, pages 5796-5808.
Crossref
Francesca De Petrillo, Federica Rossi, Serena Gastaldi & Elsa Addessi. (2023) Do tufted capuchin monkeys, Sapajus spp., experience regret in decision making under risk?. Animal Behaviour 202, pages 73-86.
Crossref
Deidre Popovich & Natalia Velikova. (2023) The impact of nutrition labeling on consumer perceptions of wine. Journal of Consumer Marketing 40:6, pages 748-757.
Crossref
Muhammad Ismail Hossain, Harmen Oppewal & Dewi Tojib. (2022) High Expectations: How Tourists Cope With Disappointing Vacation Experiences. Journal of Travel Research 62:5, pages 989-1009.
Crossref
Madeline Ong. (2023) The transforming power of self-forgiveness in the aftermath of wrongdoing. Organizational Behavior and Human Decision Processes 176, pages 104237.
Crossref
Francesco Milo, Fabiana Ciciriello, Federico Alghisi & Paola Tabarini. (2023) Lived experiences of people with cystic fibrosis that were not eligible for elexacaftor-tezacaftor-ivacaftor (ETI): A qualitative study. Journal of Cystic Fibrosis 22:3, pages 414-419.
Crossref
Matt C. Howard & Mickey B. Smith. (2022) Employee regret and disappointment: Creation of a scale and foundational application of the approach/avoidance framework. Applied Psychology 72:2, pages 419-450.
Crossref
Hui Ai, Lian Duan, Lin Huang, Yuejia Luo, André Aleman & Pengfei Xu. (2023) Dissociated deficits of anticipated and experienced regret in at-risk suicidal individuals. Frontiers in Psychiatry 14.
Crossref
Nicolas Vermeulen, Morgane Guyomarch, Boris Jidovtseff, Amandine Oleffe, Aline Labat & Elisabeth Paul. (2023) Expectations and disappointments relative to COVID-19 passes: results from a voluntary mixed-methods study in French-speaking Belgium. IJID Regions 6, pages 146-151.
Crossref
Daniel Levenstein, Veronica A. Alvarez, Asohan Amarasingham, Habiba Azab, Zhe S. Chen, Richard C. Gerkin, Andrea Hasenstaub, Ramakrishnan Iyer, Renaud B. Jolivet, Sarah Marzen, Joseph D. Monaco, Astrid A. Prinz, Salma Quraishi, Fidel Santamaria, Sabyasachi Shivkumar, Matthew F. Singh, Roger Traub, Farzan Nadim, Horacio G. Rotstein & A. David Redish. (2023) On the Role of Theory and Modeling in Neuroscience. The Journal of Neuroscience 43:7, pages 1074-1088.
Crossref
Bethany Corbett, Aidan Feeney & Teresa McCormack. (2022) Prosocial risk taking and interpersonal regret in children: An individual differences study. Social Development 32:1, pages 171-187.
Crossref
Célia Santos, Arnaldo Coelho & Alzira Marques. (2023) The greenwashing effects on corporate reputation and brand hate, through environmental performance and green perceived risk. Asia-Pacific Journal of Business Administration.
Crossref
Martin Vaeth. (2023) Attention and Regret. SSRN Electronic Journal.
Crossref
多多 胡. (2023) The Effect of College Students’ Career Choice Optimism Bias on Career Decision Regret. Advances in Psychology 13:03, pages 1091-1102.
Crossref
Axel Börsch-Supan, Tabea Bucher-Koenen, Michael D. Hurd & Susann Rohwedder. (2023) Saving regret and procrastination. Journal of Economic Psychology 94, pages 102577.
Crossref
Yanmei Jiang & Antonio K. W. Lau. (2022) Effect of restaurant consumers’ anticipated emotions on perceived value and behavioral intention in the COVID-19 context. Frontiers in Psychology 13.
Crossref
Shalini Gautam, Thomas Suddendorf & Jonathan Redshaw. (2022) Counterfactual thinking elicits emotional change in young children. Philosophical Transactions of the Royal Society B: Biological Sciences 377:1866.
Crossref
Nitin Simha Vihari, Nishit Kumar Sinha, Akansha Tyagi & Saurabh Mittal. (2022) Effect of mindfulness on online impulse buying: Moderated mediation model of problematic internet use and emotional intelligence. Frontiers in Psychology 13.
Crossref
Naomi Egel & Steven Ward. (2022) Hierarchy, revisionism, and subordinate actors: The TPNW and the subversion of the nuclear order. European Journal of International Relations 28:4, pages 751-776.
Crossref
John E. Grable & Eun-Jin Kwak. (2022) The Disappointment Dilemma: The Role of Expectation Proclivity and Disappointment Aversion in Describing Financial Risk Aversion and Investing Risk-Taking Behavior. Journal of Financial Counseling and Planning 33:3, pages 296-313.
Crossref
Ragnhild Hedman, Pernilla Hillerås & Marie Tyrrell. (2022) Living in uncertainty while a spouse is undergoing a cognitive assessment: Voices of women care partners. Dementia 21:8, pages 2631-2646.
Crossref
Emily Prinsloo, Kate Barasz, Leslie K. John & Michael I. Norton. (2022) Opportunity Neglect: An Aversion to Low-Probability Gains. Psychological Science 33:11, pages 1857-1866.
Crossref
Pierluigi Diotaiuti, Giuseppe Valente, Stefania Mancone, Angela Grambone, Andrea Chirico & Fabio Lucidi. (2022) The use of the Decision Regret Scale in non-clinical contexts. Frontiers in Psychology 13.
Crossref
Peide Liu, Xiyu Wang, Fei Teng, Yanwen Li & Fubin Wang. (2022) Distance education quality evaluation based on multigranularity probabilistic linguistic term sets and disappointment theory. Information Sciences 605, pages 159-181.
Crossref
Xiying Yang, Guowei Hua, T.C.E. Cheng, Li Zhang, Yi Zhang & Yadong Xu. (2022) Buy two and get X% off: Quantity discount under consumers’ anticipated regret. International Journal of Production Economics 250, pages 108624.
Crossref
Shitao Zhang, Zhenzhen Ma, Xiaodi Liu & Hao Xu. (2020) Adaptive consensus building in emergency group decision-making with hesitant fuzzy linguistic information: a perspective based on disappointment theory. Adaptive Behavior 30:2, pages 163-184.
Crossref
Jelle J. Sijtsema, Marcel Zeelenberg & Siegwart M. Lindenberg. (2021) Regret, Self-regulatory Abilities, and Well-Being: Their Intricate Relationships. Journal of Happiness Studies 23:3, pages 1189-1214.
Crossref
Jan Timmer. 2022. Vertrauen und Vertrauensverlust in antiken Gesellschaften. Vertrauen und Vertrauensverlust in antiken Gesellschaften 229 256 .
Özalp Özer, Arun Rout & A. Serdar Şimşek. (2022) Pricing and Inventory Management When Consumers’ Emotions Run High. SSRN Electronic Journal.
Crossref
Christopher J. D. Wallis, Zhiguo Zhao, Li-Ching Huang, David F. Penson, Tatsuki Koyama, Sherrie H. Kaplan, Sheldon Greenfield, Amy N. Luckenbaugh, Zachary Klaassen, Ralph Conwill, Michael Goodman, Ann S. Hamilton, Xiao-Cheng Wu, Lisa E. Paddock, Antoinette Stroup, Matthew R. Cooperberg, Mia Hashibe, Brock B. O’Neil, Karen E. Hoffman & Daniel A. Barocas. (2022) Association of Treatment Modality, Functional Outcomes, and Baseline Characteristics With Treatment-Related Regret Among Men With Localized Prostate Cancer. JAMA Oncology 8:1, pages 50.
Crossref
Olimpia Matarazzo, Lucia Abbamonte, Claudia Greco, Barbara Pizzini & Giovanna Nigro. (2021) Regret and Other Emotions Related to Decision-Making: Antecedents, Appraisals, and Phenomenological Aspects. Frontiers in Psychology 12.
Crossref
Ömer Erdem Koçak. (2021) Being phubbed in the workplace: A new scale and implications for daily work engagement. Current Psychology 40:12, pages 6212-6226.
Crossref
Hyunkyu Jang. (2021) The effect of children’s facial expressions in eliciting benevolent behavior for child sponsorships versus one-time donations. Journal of Social Marketing 11:4, pages 342-356.
Crossref
John E. Grable & Eun Jin Kwak. (2021) The role of disappointment aversion and expectation proclivity in describing financial risk aversion among financial decision-makers. International Journal of Bank Marketing 39:7, pages 1333-1352.
Crossref
Yasmine L Konheim-Kalkstein & Talya Miron-Shatz. (2019) “If only I had . . .”: Regrets from women with an unplanned cesarean delivery. Journal of Health Psychology 26:11, pages 1939-1950.
Crossref
Xiaoming LI, Shi ZOU & Youming GAO. (2022) The role of disappointment in inaction inertia. Advances in Psychological Science 29:8, pages 1396-1401.
Crossref
Satadruta Mookherjee, Jennifer J. Lee & Billy Sung. (2021) Multichannel presence, boon or curse?: A comparison in price, loyalty, regret, and disappointment. Journal of Business Research 132, pages 429-440.
Crossref
Rahul Singh Chauhan, David Charles Howe & Andrew Soderberg. (2021) Reviewing and rebalancing the positive skew of emotions in transformational leadership. Management Research Review 44:8, pages 1085-1107.
Crossref
Bernd Siebenhüner, Torsten Grothmann, Dave Huitema, Angela Oels, Tim Rayner & John Turnpenny. 2021. Adaptiveness: Changing Earth System Governance. Adaptiveness: Changing Earth System Governance 127 146 .
Morolake Josephine Adeagbo & Kammila Naidoo. (2020) Turning the Lens Toward Emotions: Considering HIV-Positive Adolescent Mothers in South Africa. Journal of Adolescent Research 36:4, pages 342-370.
Crossref
Helen Mary Meldrum. (2021) Reflecting or ruminating: listening to the regrets of life science leaders. International Journal of Organization Theory & Behavior 24:2, pages 77-92.
Crossref
Huiyan Lin, Jiafeng Liang, Junkai Yang & Fei Wu. (2021) Effects of experienced regret on risky decision making are dependent on risky degree. Scandinavian Journal of Psychology 62:3, pages 339-347.
Crossref
Yaou Hu & Songjun Xu. (2021) Memorability of a previous travel experience and revisit intention: The three-way interaction of nostalgia, perceived disappointment risk and extent of change. Journal of Destination Marketing & Management 20, pages 100604.
Crossref
Katarzyna Byrka, Katarzyna Cantarero, Dariusz Dolinski & Wijnand Van Tilburg. (2021) Consequences of Sisyphean Efforts: Meaningless Effort Decreases Motivation to Engage in Subsequent Conservation Behaviors through Disappointment. Sustainability 13:10, pages 5716.
Crossref
Zhong-Zhong Jiang, Guangwen Kong & Yinghao Zhang. (2021) Making the Most of Your Regret: Workers’ Relocation Decisions in On-Demand Platforms. Manufacturing & Service Operations Management 23:3, pages 695-713.
Crossref
Alisa Voslinsky, Yaron Lahav & Ofer H. Azar. (2023) Does a second offer that becomes irrelevant affect fairness perceptions and willingness to accept in the ultimatum game?. Judgment and Decision Making 16:3, pages 743-766.
Crossref
Joan Torrent-Sellens, Cristian Salazar-Concha, Pilar Ficapal-Cusí & Francesc Saigí-Rubió. (2021) Using Digital Platforms to Promote Blood Donation: Motivational and Preliminary Evidence from Latin America and Spain. International Journal of Environmental Research and Public Health 18:8, pages 4270.
Crossref
Wayne A. Beach. (2020) Managing “Stable” Cancer News. Social Psychology Quarterly 84:1, pages 26-48.
Crossref
Philipp Strack & Paul Viefers. (2021) Too Proud to Stop: Regret in Dynamic Decisions. Journal of the European Economic Association 19:1, pages 165-199.
Crossref
Teck Ming Tan, M.S. Balaji, Eeva-Liisa Oikarinen, Sari Alatalo & Jari Salo. (2021) Recover from a service failure: The differential effects of brand betrayal and brand disappointment on an exclusive brand offering. Journal of Business Research 123, pages 126-139.
Crossref
Junkai Wang, Bowen Zheng, Hefu Liu & Lingling Yu. (2020) A two-factor theoretical model of social media discontinuance: role of regret, inertia, and their antecedents. Information Technology & People 34:1, pages 1-24.
Crossref
Hichang Cho, Pengxiang Li & Zhang Hao Goh. (2020) Privacy Risks, Emotions, and Social Media. ACM Transactions on Computer-Human Interaction 27:6, pages 1-28.
Crossref
Nida ÖZDEMİR & Sevde DÜZGÜNER. (2020) Suçluluk, Pişmanlık ve Günahkarlığın Kapsamı ve Diğer Yakın Kavramlarla İlişkisiThe Scope of Guilty, Regret, and Sinfulness from Psychologi-cal Perspective and Their Place Among Close Concepts. Ondokuz Mayıs Üniversitesi İlahiyat Fakültesi Dergisi:49, pages 497-529.
Crossref
Tomoko Adachi, Masayuki Endo & Kazutomo Ohashi. (2020) Regret over the delay in childbearing decision negatively associates with life satisfaction among Japanese women and men seeking fertility treatment: a cross-sectional study. BMC Public Health 20:1.
Crossref
Josefa D. Martín-Santana, Eva Reinares-Lara & Laura Romero-Domínguez. (2020) Modelling the role of anticipated emotions in blood donor behaviour: A cross-sectional study. Journal of Economic Psychology 81, pages 102325.
Crossref
Jung-Kuei Hsieh. (2020) The effects of transforming mobile services into mobile promotions. Journal of Business Research 121, pages 195-208.
Crossref
Tom Joonhwan Kim, Youjae Yi & Jongan Choi. (2019) The boomerang effect of brand personality congruency in a product-harm crisis. Australian Journal of Management 45:4, pages 645-661.
Crossref
Xiaodan Liu, Qingfei Min, Dezhi Wu & Zilong Liu. (2020) How does social network diversity affect users’ lurking intention toward social network services? A role perspective. Information & Management 57:7, pages 103258.
Crossref
Athanasios Polyportis, Flora Kokkinaki, Csilla Horváth & Georgios Christopoulos. (2020) Incidental Emotions and Hedonic Forecasting: The Role of (Un)certainty. Frontiers in Psychology 11.
Crossref
Anna Brattström & Dries Faems. (2020) Interorganizational Relationships as Political Battlefields: How Fragmentation within Organizations Shapes Relational Dynamics between Organizations. Academy of Management Journal 63:5, pages 1591-1620.
Crossref
David Matley. (2020) “I miss my old life”: Regretting motherhood on Mumsnet. Discourse, Context & Media 37, pages 100417.
Crossref
Anqi Luo & Anna S. Mattila. (2020) Discrete emotional responses and face-to-face complaining: The joint effect of service failure type and culture. International Journal of Hospitality Management 90, pages 102613.
Crossref
I-Shuo Chen & Martin R. Fellenz. (2020) Personal resources and personal demands for work engagement: Evidence from employees in the service industry. International Journal of Hospitality Management 90, pages 102600.
Crossref
Tomoko Adachi, Masayuki Endo & Kazutomo Ohashi. (2020) Uninformed decision‐making and regret about delaying childbearing decisions: A cross‐sectional study. Nursing Open 7:5, pages 1489-1496.
Crossref
Marco Escadas, Marjan S. Jalali & Minoo Farhangmehr. (2020) What goes around comes around: The integrated role of emotions on consumer ethical decision‐making . Journal of Consumer Behaviour 19:5, pages 409-422.
Crossref
Suzanna Awang Bono, Job van der Schalk & Antony S. R. Manstead. (2020) The Roles of Social Value Orientation and Anticipated Emotions in Intergroup Resource Allocation Decisions. Frontiers in Psychology 11.
Crossref
Lynne Bell, Rachel McCloy, Laurie Butler & Julia Vogt. (2020) Motivational and Affective Factors Underlying Consumer Dropout and Transactional Success in eCommerce: An Overview. Frontiers in Psychology 11.
Crossref
Seunghwan Lee & Dae-Young Kim. (2020) The BRAND tourism effect on loyal customer experiences in luxury hotel: The moderating role of psychological ownership. Tourism Management Perspectives 35, pages 100725.
Crossref
Marina Goroshit, Meirav Hen & Joseph R. Ferrari. (2018) Life-domain regret regarding procrastination (LDR-P): Scale validation in the United States and Israel. Current Psychology 39:3, pages 900-912.
Crossref
Blanca Hernandez-Ortega. (2020) What about “U”? The influence of positive online consumer reviews on the individual's perception of consumption benefits. Online Information Review 44:4, pages 863-885.
Crossref
Michael Mendl & Elizabeth S. Paul. (2020) Animal affect and decision-making. Neuroscience & Biobehavioral Reviews 112, pages 144-163.
Crossref
Blanca Hernández-Ortega. (2020) When the performance comes into play: The influence of positive online consumer reviews on individuals' post-consumption responses. Journal of Business Research 113, pages 422-435.
Crossref
Anna Dobrosovestnova & Glenda Hannibal. (2020) Teachers' Disappointment. Teachers' Disappointment.
Kichan Nam, Jeff Baker, Norita Ahmad & Jahyun Goo. (2020) Determinants of writing positive and negative electronic word-of-mouth: Empirical evidence for two types of expectation confirmation. Decision Support Systems 129, pages 113168.
Crossref
Muhammad Suryanegara. (2020) Managing 5G Technology: Using Quality of Experience (QoE) to Identify the Innovation Enhancement Pattern According to the Indonesian Market. IEEE Access 8, pages 165593-165611.
Crossref
Tomasz Zaleskiewicz & Jakub Traczyk. 2020. Psychological Perspectives on Financial Decision Making. Psychological Perspectives on Financial Decision Making 107 133 .
Lara Spiteri Cornish. (2020) Why did I buy this? Consumers' post‐impulse‐consumption experience and its impact on the propensity for future impulse buying behaviour. Journal of Consumer Behaviour 19:1, pages 36-46.
Crossref
Cheng-Kui Huang, Chun-Der Chen & Yu-Tzu Liu. (2019) To stay or not to stay? Discontinuance intention of gamification apps. Information Technology & People 32:6, pages 1423-1445.
Crossref
Kirsten Passyn. (2019) Adding Regret to Fear Appeals: When the Going Gets Difficult, Regret Gets Action. Journal of Consumer Affairs 53:4, pages 1507-1534.
Crossref
Eliane Sommerfeld. (2017) The Experience of Disappointment in the Context of Interpersonal Relations: an Exploration Using a Mixed Method Approach. Current Psychology 38:6, pages 1476-1489.
Crossref
Josefa D. Martín-Santana, Lorena Robaina-Calderín, Eva Reinares-Lara & Laura Romero-Domínguez. (2019) Knowing the Blood Nondonor to Activate Behaviour. Social Sciences 8:12, pages 324.
Crossref
Marco Escadas, Marjan S. Jalali & Minoo Farhangmehr. (2019) Why bad feelings predict good behaviours: The role of positive and negative anticipated emotions on consumer ethical decision making. Business Ethics: A European Review 28:4, pages 529-545.
Crossref
Anna Nürnberger. 2019. Zweifelskonzepte im Frühchristentum. Zweifelskonzepte im Frühchristentum 597 654 .
Gilad Feldman & Jieying Chen. (2019) Regret-action effect: Action-inaction asymmetries in inferences drawn from perceived regret. Journal of Experimental Social Psychology 84, pages 103821.
Crossref
Sumit Sarkar. (2019) Gratitude, conscience, and reciprocity: Models of supplier motivation when quality is non-contractible. European Journal of Operational Research 277:2, pages 633-642.
Crossref
Blanca Hernandez-Ortega. (2019) Not so positive, please!. Internet Research 29:4, pages 606-637.
Crossref
Patricia H. Born & E. Tice Sirmans. (2019) Regret in health insurance post‐purchase behavior. Risk Management and Insurance Review 22:2, pages 207-219.
Crossref
Nicola Power & Laurence Alison. (2019) Decision Inertia in Critical Incidents. European Psychologist 24:3, pages 209-218.
Crossref
Yujie Zhan, Su Kyung Kim, Le Zhou, Bo Xie, Yuntao Li, Bei Wen & Lisa Nie. (2019) Patient violence and health professionals’ occupational outcomes in China: A time-lagged survey study. International Journal of Nursing Studies 94, pages 120-130.
Crossref
Brian D. Blume, J. Kevin Ford, Eric A. Surface & Jeffrey Olenick. (2019) A dynamic model of training transfer. Human Resource Management Review 29:2, pages 270-283.
Crossref
Susan Eley Morris. (2019) What I discovered about disappointment. Psych-Talk 1:93, pages 5-7.
Crossref
Nadège Bault, Giuseppe di Pellegrino, Martina Puppi, Gaëlle Opolczynski, Alessia Monti, Davide Braghittoni, Florence Thibaut, Aldo Rustichini & Giorgio Coricelli. (2019) Dissociation between Private and Social Counterfactual Value Signals Following Ventromedial Prefrontal Cortex Damage. Journal of Cognitive Neuroscience 31:5, pages 639-656.
Crossref
Magdalena Rychlowska, Job van der Schalk, Jonathan Gratch, Eva Breitinger & Antony S.R. Manstead. (2019) Beyond actions: Reparatory effects of regret in intergroup trust games. Journal of Experimental Social Psychology 82, pages 74-84.
Crossref
Sabrina Schneider & Michael Leyer. (2019) Me or information technology? Adoption of artificial intelligence in the delegation of personal strategic decisions. Managerial and Decision Economics 40:3, pages 223-231.
Crossref
Teresa McCormack, Eimear O'Connor, Jessica Cherry, Sarah R. Beck & Aidan Feeney. (2019) Experiencing regret about a choice helps children learn to delay gratification. Journal of Experimental Child Psychology 179, pages 162-175.
Crossref
Julia Moore & Jenna S. Abetz. (2018) What Do Parents Regret About Having Children? Communicating Regrets Online. Journal of Family Issues 40:3, pages 390-412.
Crossref
Jeff Yates, Andrew B. Whitford & David Brown. (2018) Perceptions of the Rule of Law: Evidence on the Impact of Judicial Insulation*. Social Science Quarterly 100:1, pages 198-214.
Crossref
Andrea Beretta, Massimo Zancanaro & Bruno Lepri. 2019. Human-Computer Interaction – INTERACT 2019. Human-Computer Interaction – INTERACT 2019 542 550 .
Marco Escadas, Marjan S. Jalali & Minoo Farhangmehr. 2019. Finding New Ways to Engage and Satisfy Global Customers. Finding New Ways to Engage and Satisfy Global Customers 543 552 .
Marlies Houben, Laurence Claes, Ellen Sleuwaegen, Ann Berens & Kristof Vansteelandt. (2018) Emotional reactivity to appraisals in patients with a borderline personality disorder: a daily life study. Borderline Personality Disorder and Emotion Dysregulation 5:1.
Crossref
Yoonhyuk Jung & Jonghwa Park. (2018) An investigation of relationships among privacy concerns, affective responses, and coping behaviors in location-based services. International Journal of Information Management 43, pages 15-24.
Crossref
A. Ian Glendon & Sharon Clarke. 2018. Human Safety and Risk Management. Human Safety and Risk Management 304 339 .
Ira J. Roseman & Amanda K. Steele. (2018) Concluding Commentary: Schadenfreude, Gluckschmerz, Jealousy, and Hate—What (and When, and Why) Are the Emotions?. Emotion Review 10:4, pages 327-340.
Crossref
Mark Keil, Eun Hee Park & Balasubramaniam Ramesh. (2017) Violations of health information privacy: The role of attributions and anticipated regret in shaping whistle‐blowing intentions. Information Systems Journal 28:5, pages 818-848.
Crossref
Yunjuan Kuang & Chi To Ng. (2018) Pricing substitutable products under consumer regrets. International Journal of Production Economics 203, pages 286-300.
Crossref
Salvador Cruz Rambaud & Ana M. Sánchez Pérez. (2018) The Magnitude and “Peanuts” Effects: Searching Implications. Frontiers in Applied Mathematics and Statistics 4.
Crossref
Debora Bettiga & Lucio Lamberti. (2018) Exploring the role of anticipated emotions in product adoption and usage. Journal of Consumer Marketing 35:3, pages 300-316.
Crossref
Shelley D. Dionne, Janaki Gooty, Francis J. Yammarino & Hiroki Sayama. (2018) Decision making in crisis. Organizational Psychology Review 8:2-3, pages 95-124.
Crossref
Elyès Jouini & Clotilde Napp. (2017) The Impact of Health-Related Emotions on Belief Formation and Behavior. Theory and Decision 84:3, pages 405-427.
Crossref
Kwang-Ho Kim, MinChung Kim & Cuili Qian. (2015) Effects of Corporate Social Responsibility on Corporate Financial Performance: A Competitive-Action Perspective. Journal of Management 44:3, pages 1097-1118.
Crossref
María José Rodrigo, Iván Padrón, Manuel de Vega & Evelyn Ferstl. (2018) Neural Substrates of Counterfactual Emotions After Risky Decisions in Late Adolescents and Young Adults. Journal of Research on Adolescence 28:1, pages 70-86.
Crossref
Daniel Lieberfeld. (2015) Political leadership, peacemaking, and post-conflict reconciliation: Xanana Gusmão and East Timor. Leadership 14:1, pages 58-82.
Crossref
Mary Steffel & Elanor F Williams. (2018) Delegating Decisions: Recruiting Others to Make Choices We Might Regret. Journal of Consumer Research 44:5, pages 1015-1032.
Crossref
Jaime Ramirez-Fernandez, Jimena Y. Ramirez-Marin & Lourdes Munduate. (2017) I Expected More from You: The Influence of Close Relationships and Perspective Taking on Negotiation Offers. Group Decision and Negotiation 27:1, pages 85-105.
Crossref
Veronika Gigalová. 2018. Manažerská imaginace. Manažerská imaginace.
Mascha van ’t Wout & Hannah Silverman. (2017) Modulating what is and what could have been: The effect of transcranial direct current stimulation on the evaluation of attained and unattained decision outcomes. Cognitive, Affective, & Behavioral Neuroscience 17:6, pages 1176-1185.
Crossref
Rupa Kalahasthi, Prachi H. Bhuptani & Hansika Kapoor. (2017) An Analysis of Thoughts, Behaviours, and Emotions in Daily Decision-Making. Psychological Studies 62:4, pages 409-420.
Crossref
Paddy McQueen. (2017) The Role of Regret in Medical Decision-making. Ethical Theory and Moral Practice 20:5, pages 1051-1065.
Crossref
Miguel Luzuriaga & Oliver Kunze. (2017) A Gift-Exchange With Probabilistic Payoffs. International Journal of Applied Behavioral Economics 6:4, pages 1-18.
Crossref
Julia Groß, Hartmut Blank & Ute J. Bayen. (2017) Hindsight Bias in Depression. Clinical Psychological Science 5:5, pages 771-788.
Crossref
Joelle C. Ruthig, Kelly Jones, Karen Vanderzanden, Bradlee W. Gamblin & Andre Kehn. (2017) Learning From One’s Mistakes. Social Psychology 48:4, pages 185-193.
Crossref
Xue Yang, Na Liu & Hock Hai Teo. (2017) How do users cope with trial restrictions? A field experiment on free trial software. International Journal of Information Management 37:4, pages 339-349.
Crossref
Colin B. Gabler, V. Myles Landers & Kristy E. Reynolds. (2017) Purchase decision regret: Negative consequences of the Steadily Increasing Discount strategy. Journal of Business Research 76, pages 201-208.
Crossref
이치형, 이진석 & Ick-Hyun Kwon. (2017) The Effects of University’s Service Failure on Students’ Dissatisfaction and Complaint Behavior: Focused Moderating Roles of Situational Factors and Individual Factors. Journal of Korea Service Management Society 18:2, pages 71-94.
Crossref
Seo Young Kim. (2017) Inter-customer helping during service failures: The mediating role of disappointment. Journal of Service Science Research 9:1, pages 61-71.
Crossref
Ilaria Castelli, Davide Massaro, Alan G. Sanfey & Antonella Marchetti. (2017) The More I Can Choose, The More I Am Disappointed: The “Illusion of Control” in Children’s Decision-Making. The Open Psychology Journal 10:1, pages 55-60.
Crossref
Aihua Tseng. (2017) Why do online tourists need sellers' ratings? Exploration of the factors affecting regretful tourist e-satisfaction. Tourism Management 59, pages 413-424.
Crossref
Jeff D. Rotman, Seung Hwan (Mark) Lee & Andrew W. Perkins. (2016) The warmth of our regrets: Managing regret through physiological regulation and consumption. Journal of Consumer Psychology 27:2, pages 160-170.
Crossref
Francesca R. Lewis, Camilla J. Knight & Stephen D. Mellalieu. (2017) Emotional experiences in youth tennis. Psychology of Sport and Exercise 29, pages 69-83.
Crossref
K.R. Jayasimha & Himanshu S. Srivastava. (2017) Consumer advocacy: Examining the feeling and doing following a failed service encounter. Journal of Retailing and Consumer Services 34, pages 201-208.
Crossref
Hans-Rüdiger Pfister, Helmut Jungermann & Katrin FischerHans Rüdiger Pfister, Helmut Jungermann & Katrin Fischer. 2017. Die Psychologie der Entscheidung. Die Psychologie der Entscheidung 299 338 .
Hans-Rüdiger Pfister, Helmut Jungermann & Katrin FischerHans Rüdiger Pfister, Helmut Jungermann & Katrin Fischer. 2017. Die Psychologie der Entscheidung. Die Psychologie der Entscheidung 83 114 .
Hans-Rüdiger Pfister, Helmut Jungermann & Katrin FischerHans Rüdiger Pfister, Helmut Jungermann & Katrin Fischer. 2017. Die Psychologie der Entscheidung. Die Psychologie der Entscheidung 37 82 .
Celia Hoi Yan Chan, Hi Po Bobo Lau, Michelle Yi Jun Tam & Ernest Hung Yu Ng. (2016) A longitudinal study investigating the role of decisional conflicts and regret and short-term psychological adjustment after IVF treatment failure. Human Reproduction 31:12, pages 2772-2780.
Crossref
Lucia Marchegiani, Tommaso Reggiani & Matteo Rizzolli. (2016) Loss averse agents and lenient supervisors in performance appraisal. Journal of Economic Behavior & Organization 131, pages 183-197.
Crossref
Kook Yong Lee. (2016) A Preferring Analysis on the Specific Mobile Application in Using the Smart Phone. The e-Business Studies 17:5, pages 89.
Crossref
Richard P. Bagozzi, Daniel Belanche, Luis V. Casaló & Carlos Flavián. (2016) The Role of Anticipated Emotions in Purchase Intentions. Psychology & Marketing 33:8, pages 629-645.
Crossref
Mary Steffel, Elanor F. Williams & Jaclyn Perrmann-Graham. (2016) Passing the buck: Delegating choices to others to avoid responsibility and blame. Organizational Behavior and Human Decision Processes 135, pages 32-44.
Crossref
Seo Young Kim. (2016) Negative word of mouth intentions during self-service technology failures: The mediating role of regret. Journal of Service Science Research 8:1, pages 41-55.
Crossref
Nadège Bault, Pierre Wydoodt & Giorgio Coricelli. (2016) Different Attentional Patterns for Regret and Disappointment: An Eye‐tracking Study. Journal of Behavioral Decision Making 29:2-3, pages 194-205.
Crossref
Ben Seyd. (2016) Exploring Political Disappointment. Parliamentary Affairs 69:2, pages 327-347.
Crossref
Özalp Özer & Yanchong Zheng. (2016) Markdown or Everyday Low Price? The Role of Behavioral Motives. Management Science 62:2, pages 326-346.
Crossref
Elaine Schneider de Carvalho, Soora Rasouli & Harry Timmermans. (2016) Use of Concepts of Regret and Disappointment to Model Dynamic Route Choice Behavior Under Uncertainty. Transportation Research Record: Journal of the Transportation Research Board 2567:1, pages 131-138.
Crossref
Jie Qin. (2015) A model of regret, investor behavior, and market turbulence. Journal of Economic Theory 160, pages 150-174.
Crossref
Emma J. Burns, Stephen J. Quinn, Amy P. Abernethy & David C. Currow. (2015) Caregiver Expectations: Predictors of a Worse Than Expected Caregiving Experience at the End of Life. Journal of Pain and Symptom Management 50:4, pages 453-461.
Crossref
Debarati Bandyopadhyay, Narayanan Srinivasan & V. S. Chandrasekhar Pammi. (2015) Differential Effects of Irrelevant Emotional Context on Regret and Rejoice: A Behavioural Economic Investigation of Decision Making under Risk. Psychological Studies 60:3, pages 249-256.
Crossref
Pei-Jou Kuo, Lu Zhang & David A. Cranage. (2015) What you get is not what you saw: exploring the impacts of misleading hotel website photos. International Journal of Contemporary Hospitality Management 27:6, pages 1301-1319.
Crossref
Yi-Chih Lee & Wei-Li Wu. (2015) Effects of Medical Disputes on Internet Communications of Negative Emotions and Negative Online Word-of-Mouth. Psychological Reports 117:1, pages 251-270.
Crossref

Displaying 200 of 307 citing articles. Use the download link below to view the full list of citing articles.

Download full citations list

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Order Reprints Request Corporate Permissions

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

Request Academic Permissions

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.

Related research

People also read lists articles that other readers of this article have read.

Recommended articles lists articles that we recommend and is powered by our AI driven recommendation engine.

Cited by lists all citing articles based on Crossref citations.
Articles with the Crossref icon will open in a new tab.