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Original Articles

Relational communication, satisfaction, compliance‐gaining strategies, and compliance in communication between physicians and patients

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Pages 307-324 | Published online: 02 Jun 2009

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Jose Carlo G. de Pano. (2023) Typologies of rejected requests and compliance-resistance strategies in various interpersonal influence contexts. Atlantic Journal of Communication 0:0, pages 1-16.
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Carmin J. Gade. (2008) Understanding and defining roles in the pharmacist–patient relationship. Journal of Communication in Healthcare 1:1, pages 88-98.
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Christopher Hajek, Melinda Villagran & Elaine Wittenberg-Lyles. (2007) The Relationships Among Perceived Physician Accommodation, Perceived Outgroup Typicality, and Patient Inclinations Toward Compliance. Communication Research Reports 24:4, pages 293-302.
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Melissa Bekelja Wanzer, Melanie Booth-Butterfield & Kelly Gruber. (2004) Perceptions of Health Care Providers' Communication: Relationships Between Patient-Centered Communication and Satisfaction. Health Communication 16:3, pages 363-384.
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ScottD. Moore, Dan O'Hair & GeraldR. Ledlow. (2002) The effects of health delivery systems and self‐efficacy on patient compliance and satisfaction. Communication Research Reports 19:4, pages 362-371.
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Deanna Dannels. (2002) Communication Across the Curriculum and in the Disciplines: Speaking in Engineering. Communication Education 51:3, pages 254-268.
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Marlene M. von Friederichs-Fitzwater & John Gilgun. (2001) Relational Control in Physician-Patient Encounters. Health Communication 13:1, pages 75-87.
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Chih-Hsiung Tu. (2001) How Chinese Perceive Social Presence: An Examination of Interaction in Online Learning Environment. Educational Media International 38:1, pages 45-60.
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Min‐Sun Kim, Renee Storm Klingle, WilliamF. Sharkey, Hee Sun Park, DavidH. Smith & Deborah Cai. (2000) A test of a cultural model of patients' motivation for verbal communication in patient‐doctor interactions. Communication Monographs 67:3, pages 262-283.
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Encarnación Nouvilas. (2000) Rol percibido en la relación del profesional de la salud con el paciente y cumplimiento terapéutico. International Journal of Social Psychology 15:1, pages 87-112.
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DanetteE. Ifert & CourtneyA. Gibbons. (1999) Look at me when I'm influencing you: Nonverbal messages and persuasion. New Jersey Journal of Communication 7:2, pages 171-179.
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James Price Dillard, Denise Haunani Solomon & MarkT. Palmer. (1999) Structuring the concept of relational communication. Communication Monographs 66:1, pages 49-65.
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Denise Wigginton Cecil. (1998) Relational Control Patterns in Physician-Patient Clinical Encounters: Continuing the Conversation. Health Communication 10:2, pages 125-149.
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Nancy Grant Harrington. (1997) Strategies used by college students to persuade peers to drink. Southern Communication Journal 62:3, pages 229-242.
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DavidE. Schneider & RussellA. Beaubien. (1996) A naturalistic investigation of compliance‐gaining strategies employed by doctors in medical interviews. Southern Communication Journal 61:4, pages 332-341.
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Kathy Kellermann & B. Christine Shea. (1996) Threats, suggestions, hints, and promises: Gaining compliance efficiently and politely. Communication Quarterly 44:2, pages 145-165.
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RobertA. Bell, MatthewF. Abrahams, CatherineL. Clark & Christina Schlatter. (1996) The door‐in‐the‐face compliance strategy: An individual differences analysis of two models in an AIDS fundraising context. Communication Quarterly 44:1, pages 107-124.
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LauraL. Cardello, Eileen Berlin Ray & GaryR. Pettey. (1995) The relationship of perceived physician communicator style to patient satisfaction. Communication Reports 8:1, pages 27-37.
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Jo Anna Grant, PaulE. King & RalphR. Behnke. (1994) Compliance‐gaining strategies, communication satisfaction, and willingness to comply. Communication Reports 7:2, pages 99-108.
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ElaineJ. Cichon & JohnT. Masterson. (1993) Physician‐patient communication: Mutual role expectations. Communication Quarterly 41:4, pages 477-489.
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BarbaraF. Sharf. (1993) Reading the vital signs: Research in health care communication. Communication Monographs 60:1, pages 35-41.
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ConnieJ. Conlee, Jane Olvera & NancyN. Vagim. (1993) The relationships among physician nonverbal immediacy and measures of patient satisfaction with physician care. Communication Reports 6:1, pages 25-33.
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Kim Witte & Mary Zmuidzinas. (1992) The impact of relational dimensions of risk communication on infertility patients’ risk perceptions. Southern Communication Journal 57:4, pages 308-317.
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Michael Pfau & Jong Geun Rang. (1991) The impact of relational messages on candidate influence in televised political debates. Communication Studies 42:2, pages 114-128.
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Marlene M. von Friedrichs-Fitzwater, Edward J. Callahan, Neil Flynn & John Williams. (1991) Relational Control in Physician-Patent Encounters. Health Communication 3:1, pages 17-36.
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TimothyR. Levine & LawrenceR. Wheeless. (1990) Cross‐situational consistency and use/nonuse tendencies in compliance‐gaining tactic selection. Southern Communication Journal 56:1, pages 1-11.
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JoanneR. Gambosi & Eileen Berlin Ray. (1990) Professional ideology and physicians’ perceived disclosure patterns toward cancer patients. Communication Research Reports 7:2, pages 132-138.
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Michael Pfau. (1990) A channel approach to television influence. Journal of Broadcasting & Electronic Media 34:2, pages 195-214.
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Michael Burgoon, Roxanne Parrot, Judee K. Burgoon, Ray Coker, Michael Pfau & Thomas Birk. (1990) Patients' Severity of Illness, Noncompliance, and Locus of Control and Physicians' Compliance-Gaining Messages. Health Communication 2:1, pages 29-46.
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KevinG. Lamude, Diane Lamude & Joseph Scudder. (1989) The relationship between physicians’ use of power stategies and type a orientation in physician‐patient communication. Communication Research Reports 6:2, pages 106-110.
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KathleenK. Reardon, Steve Sussman & BrianR. Flay. (1989) Are we marketing the right message: Can kids “just say ‘no’” to smoking?. Communication Monographs 56:4, pages 307-324.
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Gail Sorensen, TimothyG. Plax & Patricia Kearney. (1989) The strategy selection‐construction controversy: A coding scheme for analyzing teacher compliance‐gaining message constructions. Communication Education 38:2, pages 102-118.
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RichardL. Street$suffix/text()$suffix/text() & JohnM. Wiemann. (1988) Differences in how physicians and patients perceive physicians’ relational communication. Southern Speech Communication Journal 53:4, pages 420-440.
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Timothy Edgar & Mary Anne Fitzpatrick. (1988) Compliance‐gaining in relational interaction: When your life depends on it. Southern Speech Communication Journal 53:4, pages 385-405.
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Dan O'Hair. (1988) Relational communication in applied contexts: Current status and future directions. Southern Speech Communication Journal 53:4, pages 317-330.
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