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Case Study

Applying Lean Six Sigma methods to reduce length of stay in a hospital's emergency department

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Read on this site (5)

D. Jinil Persis, Anjali S.Vijaya Sunder M, Rejikumar G, V. Raja Sreedharan & Tarik Saikouk. (2022) Improving patient care at a multi-speciality hospital using lean six sigma. Production Planning & Control 33:12, pages 1135-1154.
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Mahesh Gupta, Abhijeet Digalwar, Ajay Gupta & Animesh Goyal. (2022) Integrating Theory of Constraints, Lean and Six Sigma: a framework development and its application. Production Planning & Control 0:0, pages 1-24.
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Alba González-Cebrián, Marta Hermenegildo, Mónica Climente & Alberto Ferrer. (2022) Multivariate Six Sigma: A case study in an outpatient pharmaceutical care unit. Quality Engineering 34:2, pages 277-289.
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Fernando Juliani & Otávio José de Oliveira. (2021) Lean six sigma in the public sector: overcoming persistent management challenges. Quality Management Journal 28:2, pages 58-75.
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Fernando Juliani & Otávio José de Oliveira. (2020) Lean Six Sigma principles and practices under a management perspective. Production Planning & Control 31:15, pages 1223-1244.
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Articles from other publishers (35)

Ann Dadich, Premaratne Samaranayake, Hilal Hurriyet & Chris Elliot. (2024) Process improvement of a paediatric feeding clinic. Heliyon 10:1, pages e23150.
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Federica Costa, Alberto Portioli-Staudacher, Najla Alemsan & Guilherme Luz Tortorella. (2023) Readiness level assessment for lean Six Sigma implementation in the healthcare sector. International Journal of Lean Six Sigma.
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Syed Ghazanfar Saleem, Saima Ali, Ahwaz Akhtar, Adeel Khatri, Nabeel Ashraf, Imran Jamal, Quratulain Maroof, Tariq Aziz & Sama Mukhtar. (2023) Impact of sequential capacity building on emergency department organisational flow during COVID-19 pandemic: a quasi-experimental study in a low-resource, tertiary care centre. BMJ Open 13:7, pages e063413.
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Anand S. Patel & Kaushik M. Patel. (2022) Status of Lean Six Sigma implementation in Indian industries: a cross-sectional national survey. International Journal of Lean Six Sigma 14:4, pages 791-814.
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Higor Leite. (2022) The role of lean in healthcare during COVID-19 pandemic. International Journal of Quality & Reliability Management 40:6, pages 1389-1411.
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Mahmoud Z. Mistarihi, Mohammad D. AL-Tahat & Saif H. AL-Nimer. (2023) Improving Process Efficiency at Pediatric Hospital Emergency Department Using an Integrated Six-Sigma Simulation Methodology. Processes 11:2, pages 399.
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Shreeranga Bhat, E.V. Gijo, Jiju Antony & Jennifer Cross. (2022) Strategies for successful deployment and sustainment of Lean Six Sigma in healthcare sector in India: a multi-level perspective. The TQM Journal 35:2, pages 414-445.
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Jiju Antony, James Lancastle, Olivia McDermott, Shreeranga Bhat, Ratri Parida & Elizabeth A. Cudney. (2021) An evaluation of Lean and Six Sigma methodologies in the national health service. International Journal of Quality & Reliability Management 40:1, pages 25-52.
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Matheus Francescatto, Alvaro Neuenfeldt Júnior, Flávio Issao Kubota, Gil Guimarães & Bruna de Oliveira. (2022) Lean Six Sigma case studies literature overview: critical success factors and difficulties. International Journal of Productivity and Performance Management 72:1, pages 1-23.
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Guilherme dos Santos Zimmermann & Elena Bohomol. (2023) Lean Six Sigma methodology to improve the discharge process in a Brazilian intensive care unit. Revista Brasileira de Enfermagem 76:3.
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Andreas A Boehmer, Alena Summ, Steffen Vila, Moritz Rothe, Elena Nussbaum, Celine Zezyk, Bianca C Dobre, Bernhard Kaess & Joachim R Ehrlich. (2022) Process optimization for atrial fibrillation ablation. EP Europace 24:11, pages 1763-1768.
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Marcos Buestan & Cinthia Perez. (2022) Identification of Predictive Nursing Workload Factors: A Six Sigma Approach. Sustainability 14:20, pages 13169.
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Relinde De Koeijer, Mathilde Strating, Jaap Paauwe & Robbert Huijsman. (2022) A balanced approach involving hard and soft factors for internalizing Lean Management and Six Sigma in hospitals. The TQM Journal.
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Philip Åhlin, Peter Almström & Carl Wänström. (2022) When patients get stuck: A systematic literature review on throughput barriers in hospital-wide patient processes. Health Policy 126:2, pages 87-98.
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Sinead Moffatt, Catherine Garry, Hannah McCann, Sean Paul Teeling, Marie Ward & Martin McNamara. (2022) The Use of Lean Six Sigma Methodology in the Reduction of Patient Length of Stay Following Anterior Cruciate Ligament Reconstruction Surgery. International Journal of Environmental Research and Public Health 19:3, pages 1588.
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Ana Vitória Lachowski Volochtchuk & Higor Leite. (2021) Process improvement approaches in emergency departments: a review of the current knowledge. International Journal of Quality & Reliability Management 39:2, pages 495-520.
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Marie E. Ward, Ailish Daly, Martin McNamara, Suzanne Garvey & Sean Paul Teeling. (2022) A Case Study of a Whole System Approach to Improvement in an Acute Hospital Setting. International Journal of Environmental Research and Public Health 19:3, pages 1246.
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T.Yu. Garifullin, M.V. Avdeeva, V.N. Filatov, O.G. Khurtsilava, D.V. Chentsov & A.S. Sonin. (2022) Problems and prospects for the development of primary health care in St. Petersburg based on the results of an expert assessment of the chief physicians of polyclinics using lean technologies to improve the outpatient service. Profilakticheskaya meditsina 25:5, pages 21.
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Manjeet Kharub, Bandi Ruchitha, Shashank Hariharan & N. Shanmukha Vamsi. (2022) Profit enhancement for small, medium scale enterprises using Lean Six Sigma. Materials Today: Proceedings 56, pages 2591-2595.
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Anna Tiso, Maria Crema & Chiara Verbano. (2021) A framework to guide the implementation of lean management in emergency department. Journal of Health Organization and Management 35:9, pages 315-337.
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Ailish Daly, Seán Paul Teeling, Marie Ward, Martin McNamara & Ciara Robinson. (2021) The Use of Lean Six Sigma for Improving Availability of and Access to Emergency Department Data to Facilitate Patient Flow. International Journal of Environmental Research and Public Health 18:21, pages 11030.
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Erick B. Knezek, Thevu Vu & Jim Lee. (2021) Utilizing DMAIC method to optimize law enforcement official willingness to respond to disasters: an exploratory study. International Journal of Emergency Services.
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Gaganpreet Singh Hundal, Senthilkumar Thiyagarajan, Manal Alduraibi, Chad Matthew Laux, Sandra L. Furterer, Elizabeth A. Cudney & Jiju Antony. (2021) Lean Six Sigma as an organizational resilience mechanism in health care during the era of COVID-19. International Journal of Lean Six Sigma 12:4, pages 762-783.
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Kaja Bantha Navas Raja Mohamed, Palaninatha Raja M.SharmilaParveen S.John Rajan A.Ranjitham Anderson. (2021) Six sigma in health-care service: a case study on COVID 19 patients’ satisfaction. International Journal of Lean Six Sigma 12:4, pages 744-761.
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A. Heri Iswanto. (2021) Impact of lean six sigma at pharmacy unit on hospital profitability before and during Covid-19 pandemic. International Journal of Lean Six Sigma 12:4, pages 718-743.
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Davenilcio Luiz Souza, André Luis Korzenowski, Michelle McGaha Alvarado, João Henrique Sperafico, Andres Eberhard Friedl Ackermann, Taciana Mareth & Annibal José Scavarda. (2021) A Systematic Review on Lean Applications’ in Emergency Departments. Healthcare 9:6, pages 763.
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Fernando Juliani & Otávio José de Oliveira. (2020) Linking practices to results: an analysis toward Lean Six Sigma deployment in the public sector. International Journal of Lean Six Sigma 12:2, pages 293-317.
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Rebecca McClay. (2021) Implementation of the Family HELP Protocol: A Feasibility Project for a West Texas ICU. Healthcare 9:2, pages 146.
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Ali Alowad, Premaratne Samaranayake, Kazi Ahsan, Hisham Alidrisi & Azharul Karim. (2020) Enhancing patient flow in emergency department (ED) using lean strategies–an integrated voice of customer and voice of process perspective. Business Process Management Journal 27:1, pages 75-105.
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Rahul G.Alok Kumar Samanta & G. Varaprasad. (2020) A Lean Six Sigma approach to reduce overcrowding of patients and improving the discharge process in a super-specialty hospital. A Lean Six Sigma approach to reduce overcrowding of patients and improving the discharge process in a super-specialty hospital.
K Lokesh, Alok Kumar Samanta & G Varaprasad. (2020) Reducing the turnaround time of laboratory samples by using Lean Six Sigma methodology in a tertiary-care hospital in India. Reducing the turnaround time of laboratory samples by using Lean Six Sigma methodology in a tertiary-care hospital in India.
Miguel Ortiz-Barrios & Juan-José Alfaro-Saiz. (2020) An integrated approach for designing in-time and economically sustainable emergency care networks: A case study in the public sector. PLOS ONE 15:6, pages e0234984.
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Miguel Angel Ortíz-Barrios & Juan-José Alfaro-Saíz. (2020) Methodological Approaches to Support Process Improvement in Emergency Departments: A Systematic Review. International Journal of Environmental Research and Public Health 17:8, pages 2664.
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Guilherme dos Santos Zimmermann, Luciola Demery Siqueira & Elena Bohomol. (2020) Lean Six Sigma methodology application in health care settings: an integrative review. Revista Brasileira de Enfermagem 73:suppl 5.
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Meryem Uluskan. (2019) Design of Experiments Based Six Sigma DMAIC Application: Electrostatic Powder Coating Process. Design of Experiments Based Six Sigma DMAIC Application: Electrostatic Powder Coating Process.

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