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Production Planning & Control
The Management of Operations
Volume 30, 2019 - Issue 9
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Original Articles

Efficiency and effectiveness of knowledge management systems in SMEs

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Pages 779-791 | Received 07 Nov 2017, Accepted 15 Jan 2019, Published online: 05 Apr 2019

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (4)

Huosong Xia, Wuyue An, Zuopeng (Justin) Zhang & Genwang Liu. (2022) Managing production systems with machine learning: a case analysis of Suzhou GCL photovoltaic technology. Production Planning & Control 33:16, pages 1559-1572.
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P. Cocca, G. Schiuma, M. Viscardi & F. Floreani. (2022) Knowledge management system requirements to support Engineering-To-Order manufacturing of SMEs. Knowledge Management Research & Practice 20:6, pages 814-827.
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Jože M. Rožanec, Jinzhi Lu, Jan Rupnik, Maja Škrjanc, Dunja Mladenić, Blaž Fortuna, Xiaochen Zheng & Dimitris Kiritsis. (2022) Actionable cognitive twins for decision making in manufacturing. International Journal of Production Research 60:2, pages 452-478.
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Chengbo Wang, Zhaofang Mao, Hong Su & Ying Tian. (2021) Knowledge identification in medium-sized enterprises under the context of quality improvement – an exploration in manufacturing companies in China. Production Planning & Control 32:5, pages 415-440.
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Articles from other publishers (39)

Maria Carmela Annosi, Francesca Capo, Francesco Paolo Appio & Ivan Bedetti. (2023) Unveiling micro-foundations of digital transformation: Cognitive models, routines, and organizational structures in agri-food SMEs. Technological Forecasting and Social Change 197, pages 122922.
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Amitabh Anand, Kristina Buhagiar, Ekaterina Kozachenko & Nakul Parameswar. (2022) Exploring the role of knowledge management in contexts of crisis: a synthesis and way forward. International Journal of Organizational Analysis 31:7, pages 2953-2978.
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Peihan Wen, Yiming Zhao & Jin Liu. (2023) A systematic knowledge graph-based smart management method for operations: A case study of standardized management. Heliyon 9:10, pages e20390.
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Daniele Spoladore, Elena Pessot & Alberto Trombetta. (2023) A novel agile ontology engineering methodology for supporting organizations in collaborative ontology development. Computers in Industry 151, pages 103979.
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S. M. F. D. Syed Mustapha. (2022) Analysing Knowledge-Sharing Practices Using Activity Theory in the SME Organisation. Journal of Information & Knowledge Management 22:04.
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Chetna Gupta, Varun Gupta & Jose Maria Fernandez‐Crehuet. (2023) A blockchain‐enabled solution to improve intra‐inter organizational innovation processes in software small medium enterprises . Engineering Reports 5:7.
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Amitabh Anand, Varsha Pratibha Shantakumar, Birgit Muskat, Sanjay Kumar Singh, Jean-Pierre Dumazert & Youssra Riahi. (2022) The role of knowledge management in the tourism sector: a synthesis and way forward. Journal of Knowledge Management 27:5, pages 1319-1342.
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Jun Qian, Tongda Zhang, Yingfeng Zhang, Yueting Chai, Xiao Sun & Zhen Wang. (2023) The construction of peer punishment preference: how central power shapes prosocial and antisocial punishment behaviors. Applied Mathematics and Computation 442, pages 127723.
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Said Yousef Dwikat, Darwina Arshad & Mohd Noor Mohd Shariff. (2023) Effect of Competent Human Capital, Strategic Flexibility and Turbulent Environment on Sustainable Performance of SMEs in Manufacturing Industries in Palestine. Sustainability 15:6, pages 4781.
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Ahmad Khraishi, Antony Paulraj, Fahian Huq & Chandrasekararao Seepana. (2022) Knowledge management in offshoring innovation by SMEs: role of internal knowledge creation capability, absorptive capacity and formal knowledge-sharing routines. Supply Chain Management: An International Journal 28:2, pages 405-422.
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Hyeongtae Cho & SungMan Yoon. (2023) Do Governmental Tax Reliefs for Investment Lead to Investment Efficiency and Sustainability for SMEs? Evidence From South Korea. SAGE Open 13:1, pages 215824402311554.
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Nikhil Suryakant Ghag, Padmanav Acharya & Vivekanand Khanapuri. (2022) Sustainable competitiveness practices of SMEs: a strategic framework using integrated DEMATEL-NK model. Journal of Global Operations and Strategic Sourcing.
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Zenona Ona Atkočiūnienė, Justas Gribovskis & Jurgita Raudeliūnienė. (2022) Influence of Knowledge Management on Business Processes: Value-Added and Sustainability Perspectives. Sustainability 15:1, pages 68.
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Marko Markić, Željko Požega & Boris Crnković. (2022) The Impact of Knowledge Management on the Economic Indicators of the Companies. South East European Journal of Economics and Business 17:2, pages 34-48.
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Simona Skėrė, Aušra Žvironienė, Kazimieras Juzėnas & Stasė Petraitienė. (2022) Decision Support Method for Dynamic Production Planning. Machines 10:11, pages 994.
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Mokgadi P. Mantje, Patient Rambe & Takawira M. Ndofirepi. (2022) Effects of knowledge management on firm competitiveness: The mediation of operational efficiency. SA Journal of Information Management 24:1.
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Amanda Carolina Teixeira, Nelson Tenório, Danieli Pinto, Nada Matta & Arthur Gualberto Bacelar da Cruz Urpia. (2022) The critical success factors’ investigation during knowledge management implementation within SME enterprises: a Participatory Design opportunity. SN Computer Science 4:1.
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Said Yousef Dwikat, Darwina Arshad & Mohd Noor Mohd Shariff. (2022) The Influence of Systematic Strategic Planning and Strategic Business Innovation on the Sustainable Performance of Manufacturing SMEs: The Case of Palestine. Sustainability 14:20, pages 13388.
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Daniele Spoladore & Elena Pessot. (2022) An evaluation of agile Ontology Engineering Methodologies for the digital transformation of companies. Computers in Industry 140, pages 103690.
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Werner Richardt van Zyl, Sanchen Henning & John Andrew van der Poll. (2022) A Framework for Knowledge Management System Adoption in Small and Medium Enterprises. Computers 11:9, pages 128.
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Henry Caicedo Asprilla, Miguel Ángel Solís Molina, Ana Judith Paredes Chacín, Robin Castro Gil, Helena M Cancelado Carretero, Adolfo A Abadía & Andrés López Astudillo. 2022. Aproximaciones metodológicas para la medición de las capacidades tecnológicas de los grupos de investigación y mipymes del sistema de Competitividad, Ciencia, Tecnología e Innovación del Valle del Cauca. Aproximaciones metodológicas para la medición de las capacidades tecnológicas de los grupos de investigación y mipymes del sistema de Competitividad, Ciencia, Tecnología e Innovación del Valle del Cauca.
Giuseppe D’Aniello, Matteo Gaeta, Mario Lepore & Maria Perone. (2021) Knowledge-driven fuzzy consensus model for team formation. Expert Systems with Applications 184, pages 115522.
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Steven Tam & David E. Gray. (2021) Is there a decision to make, boss? From understanding SME growth to managing employees' learning preferences. Journal of Strategy and Management 14:4, pages 511-528.
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Roberto Biloslavo & Rosa Lombardi. (2021) Knowledge transferring and small and medium enterprise’s (SME's) effectiveness: emerging insights and future directions. Business Process Management Journal 27:6, pages 1747-1774.
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Fernando Almeida. (2021) Open-Innovation Practices: Diversity in Portuguese SMEs. Journal of Open Innovation: Technology, Market, and Complexity 7:3, pages 169.
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Indra Abeysekera. (2021) Intellectual Capital and Knowledge Management Research towards Value Creation. From the Past to the Future. Journal of Risk and Financial Management 14:6, pages 238.
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Barbara Heinisch. (2020) Knowledge Translation and Its Interrelation with Usability and Accessibility. Biocultural Diversity Translated by Means of Technology and Language—The Case of Citizen Science Contributing to the Sustainable Development Goals. Sustainability 13:1, pages 54.
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Roberto Cerchione, Piera Centobelli, Pierluigi Zerbino & Amitabh Anand. (2020) Back to the future of Knowledge Management Systems off the beaten paths. Management Decision 58:9, pages 1953-1984.
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Cai Li, Sheikh Farhan Ashraf, Fakhar Shahzad, Iram Bashir, Majid Murad, Nausheen Syed & Madiha Riaz. (2020) Influence of Knowledge Management Practices on Entrepreneurial and Organizational Performance: A Mediated-Moderation Model. Frontiers in Psychology 11.
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Kushal Anjaria. (2020) Negation and entropy: Effectual knowledge management equipment for learning organizations. Expert Systems with Applications 157, pages 113497.
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Lisa Kruesi, Frada Burstein & Kerry Tanner. (2020) A knowledge management system framework for an open biomedical repository: communities, collaboration and corroboration. Journal of Knowledge Management 24:10, pages 2553-2572.
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Francesco Castagna, Piera Centobelli, Roberto Cerchione, Eugenio Oropallo, Shashi & Serena Strazzullo. (2020) Assessing SMEs’ Internationalisation Strategies in Action. Applied Sciences 10:14, pages 4743.
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Antonio Cervero, Adrián Castro-Lopez, Lucía Álvarez-Blanco, María Esteban & Ana Bernardo. (2020) Evaluation of educational quality performance on virtual campuses using fuzzy inference systems. PLOS ONE 15:5, pages e0232802.
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Francesco Castagna, Piera Centobelli, Roberto Cerchione, Emilio Esposito, Eugenio Oropallo & Renato Passaro. (2020) Customer Knowledge Management in SMEs Facing Digital Transformation. Sustainability 12:9, pages 3899.
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Andrea Cardoni, Filippo Zanin, Giulio Corazza & Alessio Paradisi. (2020) Knowledge Management and Performance Measurement Systems for SMEs’ Economic Sustainability. Sustainability 12:7, pages 2594.
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Euro Marques Júnior, Jose Alcides Gobbo, Fernando Fukunaga, Roberto Cerchione & Piera Centobelli. (2020) Use of knowledge management systems: analysis of the strategies of Brazilian small and medium enterprises. Journal of Knowledge Management 24:2, pages 369-394.
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Codrin Dan Nicolae Ilea, Lucia Georgeta Daina, Simona Bungau, Delia Mirela Tit, Diana Uivarosan, Lavinia Moleriu, Ion Petre, Constantin Bungau & Izabella Petre. (2020) Sustainable Management, Instable Legislation Regarding Wages, and Employee Satisfaction/Motivation in Two Romanian Hospitals. Sustainability 12:3, pages 909.
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Piera Centobelli, Roberto Cerchione & Emilio Esposito. (2019) Measuring the use of knowledge management systems in supply firms. Measuring Business Excellence 23:4, pages 426-441.
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Simon Colnar, Vlado Dimovski & David Bogataj. (2019) Knowledge Management and the Sustainable Development of Social Work. Sustainability 11:22, pages 6374.
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