Citations (68)
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Prosper Bangwayo-Skeete, Donald Barnes, Peter W. Schuhmann, Ryan Skeete & Edwin Torres. (2023) A Multisector Analysis of Tourist Delight and Positive Visitor Outcomes. Journal of Quality Assurance in Hospitality & Tourism 0:0, pages 1-32.
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Farrah Zeba, Marla Royne Stafford & Musarrat Shaheen. (2022) Understanding hedonic and utilitarian routes to loyalty through satisfaction and delight: evidence from the fine-dining industry in India. Journal of Foodservice Business Research 0:0, pages 1-28.
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Peter Anabila, Leeford Edem Kojo Ameyibor, Michael Mba Allan & Clemence Alomenu. (2022) Service Quality and Customer Loyalty in Ghana’s Hotel Industry: The Mediation Effects of Satisfaction and Delight. Journal of Quality Assurance in Hospitality & Tourism 23:3, pages 748-770.
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Donald C. Barnes & Alexandra Krallman. (2019) Customer Delight: A Review and Agenda for Research. Journal of Marketing Theory and Practice 27:2, pages 174-195.
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Davood Ghorbanzade, Hormoz Mehrani & Atena Rahehagh. (2019) The effect of experience quality on behavioral intentions of domestic tourists in visiting water parks. Cogent Business & Management 6:1.
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Soyoung Boo & James A. Busser. (2018) Tourists’ hotel event experience and satisfaction: an integrative approach. Journal of Travel & Tourism Marketing 35:7, pages 895-908.
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Sean Lee, Ian Phau & Vanessa Quintal. (2018) Exploring the effects of a ‘new’ listing of a UNESCO World Heritage Site: the case of Singapore Botanic Gardens. Journal of Heritage Tourism 13:4, pages 339-355.
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Vincent P. Magnini & Ioana Dallinger. (2018) Consumer Information Overload and the Need to Prompt Script Deviations. Journal of Quality Assurance in Hospitality & Tourism 19:3, pages 285-297.
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Jianyu Ma, Noel Scott, Jun Gao & Peiyi Ding. (2017) Delighted or Satisfied? Positive Emotional Responses Derived from Theme Park Experiences. Journal of Travel & Tourism Marketing 34:1, pages 1-19.
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Carla Alexandra Barbosa Pereira, Helena Maria Batista Alves & João José Matos Ferreira. (2016) Impact of tacit knowledge on customer loyalty. The Service Industries Journal 36:15-16, pages 827-845.
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Sean Lee, Ian Phau, Michael Hughes, Yu Feng Li & Vanessa Quintal. (2016) Heritage Tourism in Singapore Chinatown: A Perceived Value Approach to Authenticity and Satisfaction. Journal of Travel & Tourism Marketing 33:7, pages 981-998.
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Monica A. Breiby & Terje Slåtten. (2015) The Effects of Aesthetic Experiential Qualities on Tourists` Positive Emotions and Loyalty: A Case of a Nature-Based Context in Norway. Journal of Quality Assurance in Hospitality & Tourism 16:4, pages 323-346.
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Ana Isabel Polo Peña, Dolores María Frías Jamilena, Miguel Ángel Rodiguez Molina & Jorge Chica Olmo. (2015) Rural lodging establishments: effects of location and internal resources and characteristics on room rates. Tourism Geographies 17:1, pages 91-111.
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Chi-Yun Chiang & Wei-Chun Chen. (2014) The Impression Management Techniques of Tour Leaders in Group Package Tour Service Encounters. Journal of Travel & Tourism Marketing 31:6, pages 747-762.
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Dev Jani & Heesup Han. (2014) Testing the Moderation Effect of Hotel Ambience on the Relationships Among Social Comparison, Affect, Satisfaction, and Behavioral Intentions. Journal of Travel & Tourism Marketing 31:6, pages 731-746.
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Sirvan Sen Demir, Metin Kozak & Antonia Correia. (2014) Modelling Consumer Behavior: An Essay with Domestic Tourists in Turkey. Journal of Travel & Tourism Marketing 31:3, pages 303-312.
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Pilar Presas, Jaume Guia & Dolors Muñoz. (2014) Customer’s Perception of Familiness in Travel Experiences. Journal of Travel & Tourism Marketing 31:2, pages 147-161.
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Sandra
Maria Correia Loureiro & Hans
Ruediger Kaufmann. (2012) Explaining Love of Wine Brands. Journal of Promotion Management 18:3, pages 329-343.
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Hee
“Andy” Lee & Rob Law. (2012) Diversity in Statistical Research Techniques: An Analysis of Refereed Research Articles in the Journal of Travel & Tourism Marketing Between 1992 and 2010. Journal of Travel & Tourism Marketing 29:1, pages 1-17.
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Daniel Knudsen & Charles Greer. (2011) Tourism and nostalgia for the pastoral on the island of Fyn, Denmark. Journal of Heritage Tourism 6:2, pages 87-98.
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Articles from other publishers (48)
Rajeev Gupta, Vikas Kumar, Arun Kumar Kaushik & Devashish Das Gupta. (2023) Analysing the Impact of Omni-channel Customer Delight on Repurchase Intention. Global Business Review.
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Concetta Papapicco. (2023) SentiSfaction: New cultural way to measure tourist COVID-19 mobility in Italy. Mediterranean Journal of Social & Behavioral Research 7:1, pages 29-41.
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Helena Alves, Ana María Campón-Cerro & José Manuel Hernández-Mogollón. (2019) Enhancing rural destinations’ loyalty through relationship quality. Spanish Journal of Marketing - ESIC 23:2, pages 185-204.
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Ricardo Godinho Bilro, Sandra Maria Correira Loureiro & Faizan Ali. (2018) The role of website stimuli of experience on engagement and brand advocacy. Journal of Hospitality and Tourism Technology 9:2, pages 204-222.
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