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Original Articles

Delighted or Satisfied? Positive Emotional Responses Derived from Theme Park Experiences

Pages 1-19 | Received 26 May 2015, Accepted 23 Nov 2015, Published online: 22 Jan 2016

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (21)

Prosper Bangwayo-Skeete, Donald Barnes, Peter W. Schuhmann, Ryan Skeete & Edwin Torres. (2023) A Multisector Analysis of Tourist Delight and Positive Visitor Outcomes. Journal of Quality Assurance in Hospitality & Tourism 0:0, pages 1-32.
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Bin Li, Tingting Zhang, Nan Hua & Melissa Farboudi Jahromi. (2021) Developing an overarching framework on theme park research: a critical review method. Current Issues in Tourism 24:20, pages 2821-2837.
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Edwin N. Torres, Ady Milman & Soona Park. (2021) Customer delight and outrage in theme parks: A roller coaster of emotions. International Journal of Hospitality & Tourism Administration 22:3, pages 338-360.
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Hung-Che Wu & Ya-Yuan Chang. (2021) What Drives Experiential Loyalty Intentions?: The Case of Bitcoin Travel. International Journal of Hospitality & Tourism Administration 22:3, pages 303-337.
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Danni Zheng, Brent W. Ritchie & Pierre J. Benckendorff. (2021) Beyond cost–benefit analysis: resident emotions, appraisals and support toward tourism performing arts developments. Current Issues in Tourism 24:5, pages 668-684.
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Ling Long Tsai. (2021) Factors affecting intention to revisit an environmental event: The moderating role of enduring involvement. Journal of Convention & Event Tourism 22:1, pages 61-90.
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Donald C. Barnes & Alexandra Krallman. (2019) Customer Delight: A Review and Agenda for Research. Journal of Marketing Theory and Practice 27:2, pages 174-195.
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Davood Ghorbanzade, Hormoz Mehrani & Atena Rahehagh. (2019) The effect of experience quality on behavioral intentions of domestic tourists in visiting water parks. Cogent Business & Management 6:1.
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Chi-Ming Hsieh. (2018) A multilevel analysis of the service marketing triangle in theme parks. Journal of Travel & Tourism Marketing 35:2, pages 130-147.
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