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Articles

The Influence of Continuous Improvement Practices on Learning: An Empirical Study

Pages 6-20 | Published online: 21 Nov 2017

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William Wilson, Scott McLachlan, Kudakwashe Dube, Kathleen Potter & Nihal Jayamaha. (2023) Uncertainty, emergence and adaptation: A complex adaptive systems approach to quality improvement. Quality Management Journal 30:3, pages 168-186.
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Laura Magali Chamba-Rueda, Guillermo Antonio Dávila & Mariuxi Pardo-Cueva. (2023) Quality Management, Knowledge Creation, and Innovation Performance: Insights from Ecuador. Latin American Business Review 24:1, pages 31-58.
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Afunwa A.P.Agbaeze E.K.Ike N.M & Isichei E.E. (2020) Lean management and performance of telecommunication firms: The mediating role of workplace structure. Cogent Business & Management 7:1.
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Panchapakesan Padma. (2016) Strategic Quadrants and Service Quality: Tourist Satisfaction in Portugal. Quality Management Journal 23:2, pages 57-70.
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Padma Panchapakesan, L. Prakash Sai & Chandrasekharan Rajendran. (2015) Customer Satisfaction in Indian Hospitals: Moderators and Mediators. Quality Management Journal 22:1, pages 10-29.
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