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Xueqin Wang, Yiik Diew Wong, Tianyi Chen & Kum Fai Yuen. (2023) Consumer logistics in contemporary shopping: a synthesised review. Transport Reviews 43:3, pages 502-532.
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Andreas Risberg. (2023) A systematic literature review on e-commerce logistics: towards an e-commerce and omni-channel decision framework. The International Review of Retail, Distribution and Consumer Research 33:1, pages 67-91.
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Teerada Cattapan & Siwarit Pongsakornrungsilp. (2022) Impact of omnichannel integration on Millennials’ purchase intention for fashion retailer. Cogent Business & Management 9:1.
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Daniel Brylla & Gianfranco Walsh. (2022) When Faster Online Delivery Backfires: Examining the Negative Consequences of Split Deliveries. International Journal of Electronic Commerce 26:4, pages 497-525.
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Ming-Chuan Chiu & Kai-Hsiang Chuang. (2021) Applying transfer learning to achieve precision marketing in an omni-channel system – a case study of a sharing kitchen platform. International Journal of Production Research 59:24, pages 7594-7609.
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Xueqin Wang, Kum Fai Yuen, Chee-Chong Teo & Yiik Diew Wong. (2021) Online Consumers’ Satisfaction in Self-Collection: Value Co-Creation from the Service Fairness Perspective. International Journal of Electronic Commerce 25:2, pages 230-260.
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Seung Yoon Lee, Yoonseock Son & Wonseok Oh. (2021) Effectiveness of Integrated Offline-and-Online Promotions in Omnichannel Targeting: A Randomized Field Experiment. Journal of Management Information Systems 38:2, pages 484-516.
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Guang Song & Shaohua Song. (2021) Fostering supply chain integration in omni-channel retailing through human resource factors: empirical study in China’s market. International Journal of Logistics Research and Applications 24:1, pages 1-22.
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Lily (Xuehui) Gao, Iguacel Melero & F. Javier Sese. (2020) Multichannel integration along the customer journey: a systematic review and research agenda. The Service Industries Journal 40:15-16, pages 1087-1118.
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Anja Weber & Erik Maier. (2020) Reducing Competitive Research Shopping With Cross-Channel Delivery. International Journal of Electronic Commerce 24:1, pages 78-106.
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Mohammad Mahdi Zarei, Julian Chaparro-Pelaez & Ángel F. Agudo-Peregrina. (2020) Identifying consumer’s last-mile logistics beliefs in omni-channel environment. Economic Research-Ekonomska Istraživanja 33:1, pages 1796-1812.
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Alena Ortlinghaus & Stephan Zielke. (2019) Designing multi-channel technologies – the mediating role of risk perceptions. The International Review of Retail, Distribution and Consumer Research 29:5, pages 518-536.
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