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Articles

Review and Application of Knowledge Management and Knowledge Sharing in Tourism

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Hung-Che Wu & Ya-Yuan Chang. (2023) What Drives Experiential Outcomes? The Case of Triple Stimulus Vouchers. Journal of Promotion Management 29:8, pages 1198-1228.
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Silvia Ratna, Saide Saide, Afifah Mesha Putri, Richardus Eko Indrajit & Didi Muwardi. (2023) Digital transformation in tourism and hospitality industry: a literature review of blockchain, financial technology, and knowledge management. EuroMed Journal of Business.
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Pengbo Li, Zixin Huang, Runna Wang & Shuaikang Wang. (2023) How does perceived negative workplace gossip influence employee knowledge sharing behavior? An explanation from the perspective of social information processing. International Journal of Hospitality Management 113, pages 103518.
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Alireza Abdollahi, Zahed Ghaderi, Luc Béal & Chris Cooper. (2023) The intersection between knowledge management and organizational learning in tourism and hospitality: A bibliometric analysis. Journal of Hospitality and Tourism Management 55, pages 11-28.
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Muhammad Ashraf Fauzi. (2022) A bibliometric review on knowledge management in tourism and hospitality: past, present and future trends. International Journal of Contemporary Hospitality Management 35:6, pages 2178-2201.
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Amitabh Anand, Varsha Pratibha Shantakumar, Birgit Muskat, Sanjay Kumar Singh, Jean-Pierre Dumazert & Youssra Riahi. (2022) The role of knowledge management in the tourism sector: a synthesis and way forward. Journal of Knowledge Management 27:5, pages 1319-1342.
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Huajun Sun, Liping Fu & Shu Yang. (2023) What contributes to the government-citizen knowledge sharing: Analysis of 293 cities in China. Journal of Innovation & Knowledge 8:2, pages 100362.
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Puwei Zhang, Jia Wang & Rui Li. (2023) Tourism-type ontology framework for tourism-type classification, naming, and knowledge organization. Heliyon 9:4, pages e15192.
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Yong Rao, Meijia Fang & Chao Liu. (2023) Understanding the FLE-based organizational knowledge creation process in hospitality firms. Tourism Management 94, pages 104660.
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Amitabh Anand & Jean‐Pierre Dumazert. (2022) Knowledge sharing in organization: Reviewing the foundations of the field and current themes using bibliometrics. Knowledge and Process Management 29:3, pages 270-283.
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Suudan Gökçe GÖK & Pınar AYDEMİR. (2021) Dijital Liderliğin Kriz Yönetimi Üzerindeki Etkisi: Bilgi Paylaşımının Aracı Rolü. Güvenlik Bilimleri Dergisi 10:3, pages 195-222.
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Yong Rao, Lifen Lao & Chao Liu. (2021) How do front-line employees make decisions on whether to hide their knowledge from co-workers in hospitality firms?. International Journal of Contemporary Hospitality Management 33:5, pages 1532-1553.
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Mcxin Tee & Lee Yen Chaw. 2021. Service Excellence in Tourism and Hospitality. Service Excellence in Tourism and Hospitality 89 107 .
Arunotai Pongwat. (2020) Exploring Travel Social Media: A Case of Cannabis Museum Servicescape. Exploring Travel Social Media: A Case of Cannabis Museum Servicescape.
Nazima Elahi. 2020. Accelerating Knowledge Sharing, Creativity, and Innovation Through Business Tourism. Accelerating Knowledge Sharing, Creativity, and Innovation Through Business Tourism 188 204 .
Hossein Raisi, Rodolfo Baggio, Llandis Barratt-Pugh & Gregory Willson. (2020) A network perspective of knowledge transfer in tourism. Annals of Tourism Research 80, pages 102817.
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Mostafa Al-Emran, Vitaliy Mezhuyev, Adzhar Kamaludin & Khaled Shaalan. (2018) The impact of knowledge management processes on information systems: A systematic review. International Journal of Information Management 43, pages 173-187.
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Deborah Edwards, Mingming Cheng, IpKin Anthony Wong, Jian Zhang & Qiang Wu. (2017) Ambassadors of knowledge sharing. International Journal of Contemporary Hospitality Management 29:2, pages 690-708.
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Estrella Díaz, David Martín-Consuegra & Águeda Esteban. (2015) Is ICT good for employees? An analysis of its effects on sales agents’ perceptions of service cannibalization. Computers in Human Behavior 51, pages 263-271.
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Marianna Sigala & Kalotina Chalkiti. (2015) Knowledge management, social media and employee creativity. International Journal of Hospitality Management 45, pages 44-58.
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