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Original Articles

Motivating Employees of the Public Sector: Does Public Service Motivation Matter?

Pages 213-246 | Published online: 08 Sep 2010

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (17)

Bert George & Zeger van der Wal. (2023) Does Performance-Related-Pay work? Recommendations for practice based on a meta-analysis. Policy Design and Practice 6:3, pages 299-312.
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Guillem Ripoll & Martin Rode. (2023) Is there passion for public service in authoritarian bureaucracies? Exploring public service motivation across regime types. Asia Pacific Journal of Public Administration 45:1, pages 93-113.
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Heidi Hesselberg Lauritzen & Mogens Jin Pedersen. (2022) A perfect match? Exploring the interplay between public service motivation and conscientiousness in predicting public organizational outcomes. International Public Management Journal 25:3, pages 477-495.
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Javier García-Lacalle, Sonia Royo & Ana Yetano. (2020) Stewards in an “Odd” Kingdom: Performance and Remuneration of the Boards of Directors of NHS Foundation Trusts. International Public Management Journal 23:6, pages 770-797.
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Kohei Suzuki & Hyunkang Hur. (2020) Bureaucratic structures and organizational commitment: findings from a comparative study of 20 European countries. Public Management Review 22:6, pages 877-907.
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Kuo-Tai Cheng. (2019) Public Service Motivation and Psychological Ownership in Taiwan’s Government-Owned Enterprises. International Journal of Public Administration 42:9, pages 786-797.
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Donna K. Cooke, Katarina K. Brant & Juanita M. Woods. (2019) The Role of Public Service Motivation in Employee Work Engagement: A Test of the Job Demands-Resources Model. International Journal of Public Administration 42:9, pages 765-775.
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Stephen B. Holt. (2019) The Influence of High Schools on Developing Public Service Motivation. International Public Management Journal 22:1, pages 127-175.
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Nicola Bellé & Paola Cantarelli. (2018) The Role of Motivation and Leadership in Public Employees’ Job Preferences: Evidence from Two Discrete Choice Experiments. International Public Management Journal 21:2, pages 191-212.
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James Gerard Caillier. (2014) Do Role Clarity and Job Satisfaction Mediate the Relationship between Telework and Work Effort?. International Journal of Public Administration 37:4, pages 193-201.
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James L. Perry. (2014) The motivational bases of public service: foundations for a third wave of research. Asia Pacific Journal of Public Administration 36:1, pages 34-47.
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RobertK. Christensen, StevenW. Whiting, Tobin Im, Eunju Rho, JustinM. Stritch & Jungho Park. (2013) Public Service Motivation, Task, and Non-task Behavior: A Performance Appraisal Experiment with Korean MPA and MBA Students. International Public Management Journal 16:1, pages 28-52.
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Hasan Hariri, Richard Monypenny & Murray Prideaux. (2012) Principalship in an Indonesian school context: can principal decision-making styles significantly predict teacher job satisfaction?. School Leadership & Management 32:5, pages 453-471.
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Simon Anderfuhren-Biget. (2012) Profiles of Public Service-Motivated Civil Servants: Evidence from a Multicultural Country. International Journal of Public Administration 35:1, pages 5-18.
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Articles from other publishers (66)

Myungjung Kwon & Mikyong Kim-Goh. (2022) The Impacts of Telework Options on Worker Outcomes in Local Government: Social Exchange and Social Exclusion Perspectives. Review of Public Personnel Administration 43:4, pages 754-773.
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Roshni Das. (2022) Does public service motivation predict performance in public sector organizations? A longitudinal science mapping study. Management Review Quarterly 73:3, pages 1237-1271.
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Hoa Dinh Nguyen, Thi Ngoc Chau & Quyen Vo Thuc Huynh. (2023) The impact of team support, financial incentives and public sector motivation on employee motivation: an empirical study of the public sector in Vietnam. Asia-Pacific Journal of Business Administration.
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Hedva Vinarski-Peretz & Aviv Kidron. (2023) Comparing Organizational Trust and Public Service Motivation Influence on Job and Organization Engagement Between Public and Private Sector Organizations Employees. Review of Public Personnel Administration, pages 0734371X2311753.
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Türkmen Taşer AKBAŞ, Gülay MURAT EMİNOĞLU & Metin GÜRSEL. (2023) KAMU YARARINA BAĞLILIK İLE İŞ TATMİNİ İLİŞKİSİNDE KİŞİ-ÖRGÜT UYUMUNUN ARACI DEĞİŞKEN ROLÜThe Mediating Role of Person-Organization Fit in the Relationship of Commitment to Public Interest and Job Satisfaction. Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi 41:1, pages 85-108.
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Negar Monazam Tabrizi. (2021) Relational dimensions, motivation and knowledge-sharing in healthcare: a perspective from relational models theory. International Review of Administrative Sciences 89:1, pages 221-238.
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Bora Ly. (2023) Green HRM and eco-friendly behavior in Cambodian public organizations: The mediation of organizational commitment. Environmental Challenges 10, pages 100674.
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Şerafettin ERTEN & İbrahim TÜRKMEN. (2022) Kamu Hizmet Motivasyonu Ölçeği: Türkçe’ye Uyarlama, Geçerlik ve Güvenirlik ÇalışmasıPublic Service Motivation Scale: Adaptation to Turkish, Validity and Reliability Study. Uluslararası Yönetim Akademisi Dergisi 5:3, pages 652-664.
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Heidi Hesselberg Lauritzen, Caroline Howard Grøn & Anne Mette Kjeldsen. (2021) Leadership Matters, But So Do Co-Workers: A Study of the Relative Importance of Transformational Leadership and Team Relations for Employee Outcomes and User Satisfaction. Review of Public Personnel Administration 42:4, pages 614-640.
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Jianchao Ni, Yuanyi Shen, Chunmei Chen & Xiangfu Liu. (2022) The influence of occupational values on college students’ willingness to apply for civil servants: The mediating role of political efficacy. Frontiers in Psychology 13.
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Dermot McCarthy, Phyllis Alexander & Young Jung. (2021) Enhancing the organisational commitment of public sector accounting staff through the pursuit of CSR objectives. Journal of Accounting & Organizational Change 18:2, pages 304-324.
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Rotem Miller‐Mor‐Attias & Eran Vigoda‐Gadot. (2022) Evolving Motivation in Public Service: A Three‐Phase Longitudinal Examination of Public Service Motivation, Work Values, and Academic Studies Among Israeli Students . Public Administration Review 82:2, pages 210-224.
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Mathieu Molines, Matthieu Mifsud, Assâad El Akremi & Antony Perrier. (2021) Motivated to Serve: A Regulatory Perspective on Public Service Motivation and Organizational Citizenship Behavior. Public Administration Review 82:1, pages 102-116.
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Juanita M. Woods, Donna Cooke & Katarina K. Brant. 2022. Global Encyclopedia of Public Administration, Public Policy, and Governance. Global Encyclopedia of Public Administration, Public Policy, and Governance 11033 11038 .
Kuo-Tai Cheng. 2022. Global Encyclopedia of Public Administration, Public Policy, and Governance. Global Encyclopedia of Public Administration, Public Policy, and Governance 11044 11058 .
Martyna Daria Swiatczak. (2021) Towards a neo-configurational theory of intrinsic motivation. Motivation and Emotion 45:6, pages 769-789.
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Erick B. Knezek, Thevu Vu & Jim Lee. (2021) Utilizing DMAIC method to optimize law enforcement official willingness to respond to disasters: an exploratory study. International Journal of Emergency Services.
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Sahiba Sharma, Gyan Prakash, Anil Kumar, Eswara Krishna Mussada, Jiju Antony & Sunil Luthra. (2021) Analysing the relationship of adaption of green culture, innovation, green performance for achieving sustainability: Mediating role of employee commitment. Journal of Cleaner Production 303, pages 127039.
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Fuat KORKMAZER. (2021) Açık Liderliğin Kamu Hizmeti Motivasyonu Üzerindeki Etkisi: Sağlık Sektöründe Bir UygulamaThe Impact of Open Leadership on Public Service Motivation: A Practice in the Health Sector. Anemon Muş Alparslan Üniversitesi Sosyal Bilimler Dergisi 9:2, pages 363-374.
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Dermot McCarthy, Ping Wei, Fabian Homberg & Vurain Tabvuma. (2019) Public service motivation in the Chinese public and private sectors. Evidence-based HRM: a Global Forum for Empirical Scholarship 9:1, pages 1-17.
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Gonçalo Santinha, Teresa Carvalho, Teresa Forte, Alexandre Fernandes & Jéssica Tavares. (2021) Profiling Public Sector Choice: Perceptions and Motivational Determinants at the Pre-Entry Level. Sustainability 13:3, pages 1272.
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Hyunkang Hur & James L. Perry. (2019) Job Security Rule Changes and Employee Organizational Commitment. Review of Public Personnel Administration 40:4, pages 641-668.
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Yan XU & Chaoping LI. (2022) 人口统计学特征对公共服务动机有什么影响?来自元分析的证据. Advances in Psychological Science 28:10, pages 1631-1649.
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Carolina Prihandinisari, Azizur Rahman & John Hicks. (2020) Developing an Explanatory Risk Management Model to Comprehend the Employees’ Intention to Leave Public Sector Organization. Journal of Risk and Financial Management 13:9, pages 200.
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Manoj M. & V. G. Sabu. (2020) Towards Agile Public Sector: Analysing the Effects of IM and EM on WP. Management and Labour Studies 45:3, pages 295-316.
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M. Isabel Sánchez-Hernández, Živilė Stankevičiūtė, Rafael Robina-Ramirez & Carlos Díaz-Caro. (2020) Responsible Job Design Based on the Internal Social Responsibility of Local Governments. International Journal of Environmental Research and Public Health 17:11, pages 3994.
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Stephen B Holt. (2020) Giving Time: Examining Sector Differences in Volunteering Intensity. Journal of Public Administration Research and Theory 30:1, pages 22-40.
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Kuo-Tai Cheng. 2020. Global Encyclopedia of Public Administration, Public Policy, and Governance. Global Encyclopedia of Public Administration, Public Policy, and Governance 1 15 .
Adriana Ana Maria Davidescu, Alexandra Beiu & Mihaela Mosora. 2020. Challenges and Opportunities to Develop Organizations Through Creativity, Technology and Ethics. Challenges and Opportunities to Develop Organizations Through Creativity, Technology and Ethics 287 298 .
Y. Van der Merwe & P.A. Botha. (2019) Impact of employees’ perceived fairness of performance assessments on public service motivation. Journal of Contemporary Management 16:2, pages 405-429.
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Anne-Kathrin Wenzel, Tobias A. Krause & Dominik Vogel. (2017) Making Performance Pay Work: The Impact of Transparency, Participation, and Fairness on Controlling Perception and Intrinsic Motivation. Review of Public Personnel Administration 39:2, pages 232-255.
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Oliver Neumann. (2017) “Giving Something Back to Society”: A Study Exploring the Role of Reciprocity Norms in Public Service Motivation. Review of Public Personnel Administration 39:2, pages 159-184.
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David Giauque & Frédéric Varone. (2018) Work Opportunities and Organizational Commitment in International Organizations. Public Administration Review 79:3, pages 343-354.
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Johanim Johari, Faridahwati Mohd Shamsudin, Tan Fee Yean, Khulida Kirana Yahya & Zurina Adnan. (2019) Job characteristics, employee well-being, and job performance of public sector employees in Malaysia. International Journal of Public Sector Management 32:1, pages 102-119.
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Juanita M. Woods, Donna Cooke & Katarina K. Brant. 2019. Global Encyclopedia of Public Administration, Public Policy, and Governance. Global Encyclopedia of Public Administration, Public Policy, and Governance 1 5 .
Salvatore Schiavo-CampoSalvatore Schiavo-Campo. 2018. Running the Government. Running the Government 158 180 .
Rosaria Addamo, Bruno S. Sergi & Mark Esposito. (2017) The experience of the performance-related pay in Italy’s high school system. Journal of Enterprising Communities: People and Places in the Global Economy 11:4, pages 480-490.
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Margaret Brunton. (2016) Risking the Sustainability of the Public Health System: Ethical Conundrums and Ideologically Embedded Reform. Journal of Business Ethics 142:4, pages 719-734.
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Kwang Bin Bae & Gigeun Yang. (2017) The Effects of Family-Friendly Policies on Job Satisfaction and Organizational Commitment. Public Personnel Management 46:1, pages 25-40.
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James Gerard Caillier. (2015) Do Teleworkers Possess Higher Levels of Public Service Motivation?. Public Organization Review 16:4, pages 461-476.
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Tobias Giesbrecht, Hans Jochen Scholl & Gerhard Schwabe. (2016) Smart advisors in the front office: Designing employee-empowering and citizen-centric services. Government Information Quarterly 33:4, pages 669-684.
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James Gerard Caillier. (2016) Does Satisfaction With Family-Friendly Programs Reduce Turnover? A Panel Study Conducted in U.S. Federal Agencies. Public Personnel Management 45:3, pages 284-307.
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Oliver Neumann. (2016) Does misfit loom larger than fit? Experimental evidence on motivational person-job fit, public service motivation, and prospect theory. International Journal of Manpower 37:5, pages 822-839.
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Fabian Homberg & Rick Vogel. (2016) Human resource management (HRM) and public service motivation (PSM). International Journal of Manpower 37:5, pages 746-763.
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Samina Quratulain & Abdul Karim Khan. (2013) Red Tape, Resigned Satisfaction, Public Service Motivation, and Negative Employee Attitudes and Behaviors. Review of Public Personnel Administration 35:4, pages 307-332.
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Ahmed Mohammed Sayed Mostafa, Julian Seymour Gould-Williams & Paul Bottomley. (2015) High-Performance Human Resource Practices and Employee Outcomes: The Mediating Role of Public Service Motivation. Public Administration Review 75:5, pages 747-757.
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Barry Bozeman & Xuhong Su. (2015) Public Service Motivation Concepts and Theory: A Critique. Public Administration Review 75:5, pages 700-710.
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Zofia M Bajorek & Stephen M Bevan. (2015) Performance-related-pay in the UK public sector. Journal of Organizational Effectiveness: People and Performance 2:2, pages 94-109.
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Agata Austen & Bogna Zacny. (2016) The role of Public Service Motivation and Organizational Culture for Organizational Commitment. Management 19:2, pages 21-34.
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SIMON ANDERFUHREN-BIGET, FRÉDÉRIC VARONE & DAVID GIAUQUE. (2014) POLICY ENVIRONMENT AND PUBLIC SERVICE MOTIVATION. Public Administration 92:4, pages 807-825.
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RENATE E. MEYER, ISABELL EGGER-PEITLER, MARKUS A. HÖLLERER & GERHARD HAMMERSCHMID. (2014) OF BUREAUCRATS AND PASSIONATE PUBLIC MANAGERS: INSTITUTIONAL LOGICS, EXECUTIVE IDENTITIES, AND PUBLIC SERVICE MOTIVATION. Public Administration 92:4, pages 861-885.
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장용진. (2014) Examplary Public Officials in Seoul City Government. Journal of Governmental Studies(JGS) 20:2, pages 223-256.
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James Gerard Caillier. (2014) Toward a Better Understanding of the Relationship Between Transformational Leadership, Public Service Motivation, Mission Valence, and Employee Performance. Public Personnel Management 43:2, pages 218-239.
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Jurgita Raudeliūnienė & Ieva Meidutė-Kavaliauskienė. (2014) Analysis of Factors Motivating Human Resources in Public Sector. Procedia - Social and Behavioral Sciences 110, pages 719-726.
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James Gerard Caillier. (2012) Satisfaction With Work-Life Benefits and Organizational Commitment/Job Involvement. Review of Public Personnel Administration 33:4, pages 340-364.
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David Giauque, Simon Anderfuhren-Biget & Frédéric Varone. (2013) HRM Practices, Intrinsic Motivators, and Organizational Performance in the Public Sector. Public Personnel Management 42:2, pages 123-150.
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David Giauque, Simon Anderfuhren-Biget & Frédéric Varone. (2012) Stress Perception in Public Organisations. Review of Public Personnel Administration 33:1, pages 58-83.
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Giesbrecht, Pfister & Schwabe. (2013) Designing IT-Support For Citizen Advisory Services: A Self-Determination Theory Perspective. e-Service Journal 9:1, pages 60.
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James Gerard Caillier. (2011) Are Teleworkers Less Likely to Report Leave Intentions in the United States Federal Government Than Non-teleworkers Are?. The American Review of Public Administration 43:1, pages 72-88.
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James Gerard Caillier. (2011) The Impact of Teleworking on Work Motivation in a U.S. Federal Government Agency. The American Review of Public Administration 42:4, pages 461-480.
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Yves Emery. (2012) La diversité des motivations des employés publics. Recherche exploratoire dans un contexte post-bureaucratique en Suisse. Revue française d'administration publique 142:2, pages 491.
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