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perspective

‘I wish to register a complaint’: the growing complaints culture in higher education

Pages 69-73 | Published online: 23 Aug 2006

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Read on this site (5)

Elizabeth Knight. (2020) Tracing the changing value of higher education through English prospectuses 1976–2013. Higher Education Research & Development 39:1, pages 141-155.
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Tiago Cardao-Pito. (2016) Assisting the High Administrative Court in Restricting Too Broad a Concept of Academic Judgment. Accountability in Research 23:1, pages 53-62.
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Glyn Jones & Clare Philp. (2011) Challenging student behaviour. Perspectives: Policy and Practice in Higher Education 15:1, pages 19-23.
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Glyn Jones. (2010) Managing student expectations. Perspectives: Policy and Practice in Higher Education 14:2, pages 44-48.
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Liz Buckton. (2008) Student complaints and appeals: the practitioner’s view. Perspectives: Policy and Practice in Higher Education 12:1, pages 11-14.
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Articles from other publishers (4)

Fiona Boyle & Dan Ritchie. 2023. Wellbeing and the Legal Academy. Wellbeing and the Legal Academy 119 139 .
Leonie Rowan & Peter Grootenboer. 2017. Student Engagement and Educational Rapport in Higher Education. Student Engagement and Educational Rapport in Higher Education 1 23 .
Maria Slowey & Ekaterina Kozina. 2015. Forming, Recruiting and Managing the Academic Profession. Forming, Recruiting and Managing the Academic Profession 271 295 .
Elizabeth A. Bates & Linda K. Kaye. (2013) “I’d be expecting caviar in lectures”: the impact of the new fee regime on undergraduate students’ expectations of Higher Education. Higher Education 67:5, pages 655-673.
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