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Current Issues in Tourism Volume 24, 2021 - Issue 21
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Articles

C2C co-creation of inclusive tourism experiences for customers with disability in a shared heritage context experience

Monica Cerdan Chiscanoa Economic and Business Studies I2TIC-IN3 Research Group, Open University of Catalunya, Barcelona, SpainCorrespondence[email protected]
ORCID Iconhttps://orcid.org/0000-0001-9559-6537View further author information
ORCID Icon &
Simon Darcyb UTS Business School – Management Department, University of Technology Sydney, Ultimo, AustraliaORCID Iconhttps://orcid.org/0000-0002-5394-2566View further author information
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Pages 3072-3089 | Received 08 Apr 2020, Accepted 05 Dec 2020, Published online: 21 Dec 2020

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Read on this site (2)

Monica Cerdan Chiscano & Simon Darcy. (2023) Making cultural and tourist attractions accessible and inclusive for people with disability through value co-creation amidst COVID-19: a critical discourse analysis. Tourism Recreation Research 48:6, pages 856-870.
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Monica Cerdan Chiscano. (2023) Co-creating family-inclusive leisure experiences: A study of Barcelona’s Gran Teatre del Liceu opera house. Journal of Leisure Research 0:0, pages 1-21.
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Articles from other publishers (8)

Victor Oluwafemi Olorunsola, Mehmet Bahri Saydam, Taiwo Temitope Lasisi & Kayode Kolawole Eluwole. (2023) Customer experience management in capsule hotels: a content analysis of guest online review. Journal of Hospitality and Tourism Insights 6:5, pages 2462-2483.
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Zijian Zhao, Yantao Yang, Jin Liang, Javier Garcia-Campayo, Zhongwei Wang, Hector Monzales Perez, Huaqiang Li & Luis Borao. (2023) An Empirical Analysis of Trust, Perceived Benefit, and Purchase Intention in C2C Electronic Commerce in China. Journal of Organizational and End User Computing 35:3, pages 1-16.
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Rafael Robina-Ramírez, Ana Leal-Solís, José Amelio Medina-Merodio & Rosa Estriegana-Valdehita. (2022) From satisfaction to happiness in the co-creation of value: the role of moral emotions in the Spanish tourism sector. Quality & Quantity 57:4, pages 3783-3804.
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Xingchen Pan, Weijian Xiong, Shengchao Pu, Fanshen Han & Anqi Zhang. (2023) Trust, Perceived Benefits, and Purchase Intention in C2C E-Commerce. Journal of Organizational and End User Computing 35:3, pages 1-15.
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Helen L. Bruce, Ewa Krolikowska & Tara Rooney. (2023) Guest Editorial: Investigating the effect of the physical context on customer experience. Journal of Services Marketing 37:6, pages 689-699.
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Yun Yao (Jennifer) Liu, Mehmet Ali Koseoglu, Antony King Fung Wong & Seongseop (Sam) Kim. (2023) Contributions of people with disabilities to the research on the intellectual structure of the hospitality and tourism literature. Journal of Hospitality and Tourism Management 54, pages 42-55.
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Han Xu, Jon C. Lovett & Rob Law. (2022) Understanding Destination Value Co-Creation on Social Media: An Application of Travel Blog Analysis. Tourism and Hospitality 3:3, pages 573-588.
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Manfred Bruhn, Karsten Hadwich & Maxim Saleschus. 2022. Smart Services. Smart Services 103 181 .

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