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Šárka Zapletalová. (2023) The business excellence models and business strategy. Total Quality Management & Business Excellence 34:1-2, pages 131-147.
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Milad Haerizadeh & Vijaya Sunder M. (2022) Bridging organizational performance gaps using the EFQM excellence model. Quality Management Journal 29:4, pages 248-266.
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Alejandro Bello–Pintado, Iñaki Heras–Saizarbitoria & Javier Merino–Díaz-de-Cerio. (2020) Work-performance and internalisation of ISO 9000 standards: A shop-floor workers perspective. Total Quality Management & Business Excellence 31:13-14, pages 1427-1441.
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Tajammal Hussain, Rick Edgeman & Jacob Kjær Eskildsen. (2020) Knowledge-based intellectual structure of research in business excellence (1995–2015). Total Quality Management & Business Excellence 31:11-12, pages 1171-1194.
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Marcio Cardoso Machado, Eduardo Fernando Mendes, Renato Telles & Paulo Sampaio. (2020) Towards a new model for SME self-assessment: a Brazilian empirical study. Total Quality Management & Business Excellence 31:9-10, pages 1041-1059.
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Yung-Lun Liu & Pen-Fa Ko. (2018) A modified EFQM Excellence Model for effective evaluation in the hotel industry. Total Quality Management & Business Excellence 29:13-14, pages 1580-1593.
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Arturo Calvo-Mora, Marta Domínguez-CC & Fernando Criado. (2018) Assessment and improvement of organisational social impact through the EFQM Excellence Model. Total Quality Management & Business Excellence 29:11-12, pages 1259-1278.
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Murat Kalfa. (2018) The effect of Europe Union common assessment framework on organisational commitment with role of job satisfaction. Total Quality Management & Business Excellence 29:5-6, pages 704-726.
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Articles from other publishers (22)
Effrosyni Taraza, Sofia Anastasiadou, Andreas Masouras & Christos Papademetriou. (2023) Sustainable Development and Implementation of Quality Management Excellence Models in Public Organizations: A Systematic Literature Review. Sustainability 15:10, pages 7971.
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Stanislaus Lobo, Premaratne Samaranayake & Kenan M. Matawie. (2021) A national framework for promoting business excellence (NFPBE). Benchmarking: An International Journal 29:9, pages 2952-2984.
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İpek AYDIN & Özkan TÜTÜNCÜ. (2021) THE EFFECTS OF BUSINESS EXCELLENCE TO INTERNAL AND EXTERNAL CUSTOMER OPINIONS IN HEALTHCARE. International Journal of Health Management and Tourism.
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Haifeng Yan, Qihu Wang, Yi Ke & Juan Wang. (2020) Explaining business excellence in Chinese firms: how does institutional relatedness matter?. Chinese Management Studies 15:2, pages 263-289.
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Yung-Lun Liu, Ko Pen-Fa, Jui-Te Chiang & Wen-Jye Shyr. (2021) Should the EFQM Excellence Model be Adapted for Specific Industries? A Restaurant Sector Example. International Journal of Hospitality Management 92, pages 102694.
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Flevy Lasrado & Munyaradzi Nyadzayo. (2019) Improving service quality. International Journal of Quality & Reliability Management 37:3, pages 393-410.
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Hadi AL-Abrrow, Hasan Abdullah & Nadia Atshan. (2019) Effect of organisational integrity and leadership behaviour on organisational excellence. International Journal of Organizational Analysis 27:4, pages 972-985.
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Peter Kiriri. (2019) Challenges facing African business excellence models: A case study of company of the year awards (COYA). Ekonomika 65:1, pages 11-23.
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Syeda Azeem Unnisa & Malek Hassanpour. (2017) Development circumstances of four recycling industries (used motor oil, acidic sludge, plastic wastes and blown bitumen) in the world. Renewable and Sustainable Energy Reviews 72, pages 605-624.
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Flevy Lasrado & Christopher Uzbeck. (2017) The excellence quest: a study of business excellence award-winning organizations in UAE. Benchmarking: An International Journal 24:3, pages 716-734.
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Mohsen Sadegh Amalnick & Saeed Abdolhossein Zadeh. (2017) Concurrent Evaluation of Customer Relationship Management and Organizational Excellence: An Empirical Study. Performance Improvement Quarterly 30:1, pages 55-88.
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Eva Suarez, Arturo Calvo-Mora & José Luis Roldán. (2016) The role of strategic planning in excellence management systems. European Journal of Operational Research 248:2, pages 532-542.
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Erika Lourdes González Rosas, Andrés Carrión García & Daniel Palacios Marqués. (2015) El liderazgo por competencias y el EFQM. Investigación Administrativa 44-2, pages 1-25.
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Ozkan Tutuncu & Deniz Kucukusta. (2009) Canonical correlation between job satisfaction and EFQM business excellence model. Quality & Quantity 44:6, pages 1227-1238.
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