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Total Quality Management & Business Excellence Volume 20, 2009 - Issue 5
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Original Articles

Students' perceptions of service quality in higher education

Halil Nadiri Department of Business Administration, Eastern Mediterranean University, PO Box 95 Gazimağusa, North Cyprus, Via Mersin-10, Turkey
,
Jay Kandampully Department of Consumer Sciences, The Ohio State University, USACorrespondence[email protected]
&
Kashif Hussain Institute of Educational Sciences, Near East University, Lefkosa, North Cyprus, Via Mersin-10, Turkey
Pages 523-535 | Published online: 04 Jun 2009

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