Citations (11)
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Read on this site (5)
Ioannis N. Metaxas & Dimitrios E. Koulouriotis. (2019) Business excellence measurement: a literature analysis (1990–2016). Total Quality Management & Business Excellence 30:11-12, pages 1189-1218.
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Murat Kalfa. (2018) The effect of Europe Union common assessment framework on organisational commitment with role of job satisfaction. Total Quality Management & Business Excellence 29:5-6, pages 704-726.
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Alicia Mateos-Ronco & José Manuel Hernández Mezquida. (2018) Developing a performance management model for the implementation of TQM practices in public education centres. Total Quality Management & Business Excellence 29:5-6, pages 546-579.
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Mattias Elg, Elin Wihlborg & Mattias Örnerheim. (2017) Public quality – for whom and how? Integrating public core values with quality management. Total Quality Management & Business Excellence 28:3-4, pages 379-389.
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Luís Pimentel & Maria Major. (2016) Key success factors for quality management implementation: evidence from the public sector. Total Quality Management & Business Excellence 27:9-10, pages 997-1012.
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Articles from other publishers (6)
Marek Ćwiklicki, Kamila Pilch & Michał Żabiński. (2020) Les systèmes de gestion de la qualité ISO 9001 dans les institutions publiques locales en Pologne : passé, présent et futur. Revue Internationale des Sciences Administratives Vol. 86:4, pages 835-851.
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Marek Ćwiklicki, Kamila Pilch & Michał Żabiński. (2019) ISO 9001 quality management systems in local government institutions in Poland: past, present and future. International Review of Administrative Sciences 86:4, pages 799-815.
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Amaia Bañales-Mallo, Maria Soledad Aguirre-García & María Leticia Santos-Vijande. (2019) Dirección estratégica urbana, city marketing, gestión de calidad total y desarrollo económico local. Enfoque metodológico. urbe. Revista Brasileira de Gestão Urbana 11.
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Flevy Lasrado & Christopher Uzbeck. (2017) The excellence quest: a study of business excellence award-winning organizations in UAE. Benchmarking: An International Journal 24:3, pages 716-734.
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Evangelos Psomas, Fotis Vouzas, Nancy Bouranta & Mary Tasiou. (2017) Effects of total quality management in local authorities. International Journal of Quality and Service Sciences 9:1, pages 41-66.
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Angelos Pantouvakis & Evangelos Psomas. (2016) Exploring total quality management applications under uncertainty: A research agenda for the shipping industry. Maritime Economics & Logistics.
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