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Total Quality Management & Business Excellence Volume 25, 2014 - Issue 3-4: TQM, Quality Costs, Quality Improvement Roadmaps, and Quality Management Systems
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Original Articles

Today's quality is tomorrow's reputation (and the following day's business success)

Moshe SharabiSociology and Anthropology Department, Yezreel Valley College, IsraelCorrespondence[email protected]
Pages 183-197 | Published online: 03 Dec 2013

Citations (14)

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Read on this site (4)

Alyson Deithorn & Jamison V. Kovach. (2018) Achieving aggressive goals through Lean Six Sigma: A case study to improve revenue collection. Quality Engineering 30:3, pages 371-388.
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Cynthia Mejia, James Brian Aday, Kelly Virginia Phelan & Xiaoli Yi. (2016) Subordinates' perceptions of Western expatriate hotel managers in China: The effects of conflict avoidance. Journal of Human Resources in Hospitality & Tourism 15:4, pages 388-415.
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Chun-Mei Chen & Bao-Yi Ann. (2016) Efficiencies vs. importance-performance analysis for the leading smartphone brands of Apple, Samsung and HTC. Total Quality Management & Business Excellence 27:3-4, pages 227-249.
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Milena Alič. (2014) Impact of ISO 9001 certification cancellation on business performance: a case study in Slovenian organisations. Total Quality Management & Business Excellence 25:7-8, pages 790-811.
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Articles from other publishers (10)

Idelia Mirta Cristóbal-Lobatón, María Pilar Martínez-Ruiz, Jorge Luis López-Sánchez & Carlos Pozo-Curo. (2023) In search of restaurant excellence in Peru: key insights on food values. British Food Journal 125:12, pages 4573-4591.
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Paul Agu Igwe, David Gamariel Rugara & Mahfuzur Rahman. (2021) A Triad of Uppsala Internationalization of Emerging Markets Firms and Challenges: A Systematic Review. Administrative Sciences 12:1, pages 3.
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Joanna Tabor. (2021) Ranking of management factors for safe maintenance system based on Grey Systems Theory. Production Engineering Archives 27:3, pages 196-202.
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Narges Hemmati, Masoud Rahiminezhad Galankashi, D.M. Imani & Farimah Mokhatab Rafiei. (2019) An integrated fuzzy-AHP and TOPSIS approach for maintenance policy selection. International Journal of Quality & Reliability Management 37:9/10, pages 1275-1299.
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Pu-yan Nie, Chan Wang & Yong-cong Yang. (2019) Vertical integration maintenance commitments. Journal of Retailing and Consumer Services 47, pages 11-16.
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Chung-Lun Wei & Chien-Ta Ho. (2019) Exploring Signaling Roles of Service Providers' Reputation and Competence in Influencing Perceptions of Service Quality and Outsourcing Intentions. Journal of Organizational and End User Computing 31:1, pages 86-109.
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Eduardo Rocha Garcia & Ângela de Moura Ferreira Danilevicz. (2018) MODELO PARA CUSTOMIZAÇÃO EM MASSA NA IMPLEMENTAÇÃO DE MICRO E PEQUENOS EMPREENDIMENTOS. MODELO PARA CUSTOMIZAÇÃO EM MASSA NA IMPLEMENTAÇÃO DE MICRO E PEQUENOS EMPREENDIMENTOS.
Kijpokin Kasemsap. 2018. Operations and Service Management. Operations and Service Management 996 1027 .
Kijpokin Kasemsap. 2015. Laboratory Management Information Systems. Laboratory Management Information Systems 1 31 .
Damjan Maletič, Matjaž Maletič, Viktor Lovrenčić, Basim Al-Najjar & Boštjan Gomišček. (2014) An Application of Analytic Hierarchy Process (AHP) and Sensitivity Analysis for Maintenance Policy Selection. Organizacija 47:3, pages 177-188.
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