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Total Quality Management & Business Excellence Volume 30, 2019 - Issue sup1: QMOD Conference Best Selected Papers
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Articles

The contribution of quality management to an organisation’s digital transformation: a qualitative study

Frédéric PonsignonKEDGE Business School, Talence, FranceCorrespondence[email protected]
,
Stéphane KleinhansIndependent Consultant in Quality Management, Talence, France
&
Grégory BressollesKEDGE Business School, Talence, France
Pages S17-S34 | Published online: 15 Sep 2019

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Jason Martin, Quoc Hung Dang & Ida Gremyr. (2023) The influence of digitalisation on the role of quality professionals and their practices. Cogent Business & Management 10:1.
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Shengshuo Xu & Zihao Zhang. (2022) Choosing a crowdfunding model considering strategic customer behaviour. Total Quality Management & Business Excellence 33:7-8, pages 862-883.
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Lorena Para-González, Daniel Jiménez-Jiménez & Ángel-Rafael Martínez-Lorente. (2022) Does EFQM enhance learning and innovation?. Total Quality Management & Business Excellence 33:7-8, pages 727-751.
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Marco Savastano, Helena Zentner, Mario Spremić & Nicola Cucari. (2022) Assessing the relationship between digital transformation and sustainable business excellence in a turbulent scenario. Total Quality Management & Business Excellence 0:0, pages 1-22.
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Mattias Elg, Andrea Birch-Jensen, Ida Gremyr, Jason Martin & Ulf Melin. (2021) Digitalisation and quality management: problems and prospects. Production Planning & Control 32:12, pages 990-1003.
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Jason Martin, Mattias Elg & Ida Gremyr. (2020) The Many Meanings of Quality: Towards a Definition in Support of Sustainable Operations. Total Quality Management & Business Excellence 0:0, pages 1-14.
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Juan Antonio Giménez Espín, Daniel Jiménez Jiménez & Micaela Martínez Costa. (2022) Effects of the organizational culture and knowledge exploration and exploitation on results in the EFQM model framework. Journal of Knowledge Management 27:6, pages 1607-1636.
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Songsong Cheng, Qunpeng Fan & Abd Alwahed Dagestani. (2023) Opening the black box between strategic vision on digitalization and SMEs digital transformation: the mediating role of resource orchestration. Kybernetes.
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Weilin Wu, Huanxiang Wang, Lei Lu, Guangya Ma & Xiaoxiao Gao. (2023) How firms cope with social crisis: The mediating role of digital transformation as a strategic response to the COVID-19 pandemic. PLOS ONE 18:4, pages e0282854.
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Arif Zainudin, Akhmad Habibullah, Yuni Arfiani & Sesya Dias Mumpuni. (2023) Digital Transformation on Aquaculture in Indonesia through eFishery. IOP Conference Series: Earth and Environmental Science 1147:1, pages 012024.
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Xiaonan Fan, Ye Wang & Xinyuan Lu. (2022) Digital Transformation Drives Sustainable Innovation Capability Improvement in Manufacturing Enterprises: Based on FsQCA and NCA Approaches. Sustainability 15:1, pages 542.
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Ida Gremyr, Andrea Birch-Jensen, Maneesh Kumar & Nina Löfberg. (2022) Quality functions' use of customer feedback as activation triggers for absorptive capacity and value co-creation. International Journal of Operations & Production Management 42:13, pages 218-242.
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Shen Zhong, Junzhu Hou, Junwei Li & Wei Gao. (2022) Exploring the relationship of ESG score and firm value using fsQCA method: Cases of the Chinese manufacturing enterprises. Frontiers in Psychology 13.
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Ömür Kılınçarslan & İbrahim Efe Efeoğlu. 2022. Conflict Management in Digital Business. Conflict Management in Digital Business 223 240 .
Marija Jović, Edvard Tijan, Doroteja Vidmar & Andreja Pucihar. (2022) Factors of Digital Transformation in the Maritime Transport Sector. Sustainability 14:15, pages 9776.
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Frédéric Ponsignon. 2022. La recherche qualitative. La recherche qualitative 188 210 .
Jaroslav Nenadál, David Vykydal, Petra Halfarová & Eva Tylečková. (2022) Quality 4.0 Maturity Assessment in Light of the Current Situation in the Czech Republic. Sustainability 14:12, pages 7519.
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Ana Margarida Dias, André M. Carvalho & Paulo Sampaio. (2021) Quality 4.0: literature review analysis, definition and impacts of the digital transformation process on quality. International Journal of Quality & Reliability Management 39:6, pages 1312-1335.
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Rajan Ranjith Kumar, L.S. Ganesh & Chandrasekharan Rajendran. (2021) Quality 4.0 – a review of and framework for quality management in the digital era. International Journal of Quality & Reliability Management 39:6, pages 1385-1411.
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Raghu Nandan Chawla & Praveen Goyal. (2021) Emerging trends in digital transformation: a bibliometric analysis. Benchmarking: An International Journal 29:4, pages 1069-1112.
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Gaļina Robertsone & Inga Lapiņa. (2022) Digital Transformation and The Changing Shape of Quality Management Practices. Scientific Conference on Economics and Entrepreneurship Proceedings SCEE`2021 Proceedings, pages 82-99.
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Hansong Chen & Zhen Tian. (2022) Environmental uncertainty, resource orchestration and digital transformation: A fuzzy-set QCA approach. Journal of Business Research 139, pages 184-193.
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Karima Azzaoui, Samia Yousfi & Mouna Latifa Bouamrani. 2022. Smart Applications and Data Analysis. Smart Applications and Data Analysis 308 322 .
Radhakrishnan Subramaniam, Satya P. Singh, Parasuraman Padmanabhan, Balázs Gulyás, Prashobhan Palakkeel & Raja Sreedharan. (2021) Positive and Negative Impacts of COVID-19 in Digital Transformation. Sustainability 13:16, pages 9470.
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Jaroslav Nenadál, David Vykydal & Eva Tylečková. (2021) Complex Customer Loyalty Measurement at Closed-Loop Quality Management in B2B Area—Czech Example. Sustainability 13:5, pages 2957.
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Adriana Ventura Carvalho, Daisy Valle Enrique, Amal Chouchene & Fernando Charrua-Santos. (2021) Quality 4.0: An Overview. Procedia Computer Science 181, pages 341-346.
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Egor S. Mandrakov, Victor A. Vasiliev & Diana A. Dudina. (2020) Non-conforming Products Management in a Digital Quality Management System. Non-conforming Products Management in a Digital Quality Management System.
Ashis Kumar Pani & Himadri Sikhar Pramanik. 2020. Re-imagining Diffusion and Adoption of Information Technology and Systems: A Continuing Conversation. Re-imagining Diffusion and Adoption of Information Technology and Systems: A Continuing Conversation 511 523 .

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