Citations (37)
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Isabelle Fest, Mirko Schäfer, José van Dijck & Albert Meijer. (2023) Understanding Data Professionals in the Police: A Qualitative Study of System-Level Bureaucrats. Public Management Review 0:0, pages 1-21.
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Nora Germundsson. (2022) Promoting the digital future: the construction of digital automation in Swedish policy discourse on social assistance. Critical Policy Studies 16:4, pages 478-496.
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Maaike Matelski, Selma Zijlstra & Luuk van Kempen. (2022) Civil society legitimacy as a balancing act: competing priorities for land rights advocacy organisations working with local communities in Kenya. Canadian Journal of Development Studies / Revue canadienne d'études du développement 43:3, pages 301-319.
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Sarah N. Giest & Bram Klievink. (2022) More than a digital system: how AI is changing the role of bureaucrats in different organizational contexts. Public Management Review 0:0, pages 1-20.
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Steffen Eckhard, Laurin Friedrich, Annette Hautli-Janisz, Vanessa Mueden & Ingrid Espinoza. (2022) A taxonomy of administrative language in public service encounters. International Public Management Journal 0:0, pages 1-16.
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Anja Pors & Jannick Schou. (2021) Street-level morality at the digital frontlines: An ethnographic study of moral mediation in welfare work. Administrative Theory & Praxis 43:2, pages 154-171.
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Francisca Tejedo-Romero & Joaquim Filipe Ferraz Esteves Araujo. (2020) E-government-enabled transparency: The effect of electoral aspects and citizen’s access to Internet on information disclosure. Journal of Information Technology & Politics 17:3, pages 268-290.
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Articles from other publishers (30)
Joakim Finne, Talieh Sadeghi, Ida Bring Løberg, Vidar Bakkeli, Belma Sehic & Mikkel M. Thørrisen. (2023) Predictors of satisfaction with digital follow‐up in Norwegian Labor and Welfare Administration: A sequential mixed‐methods study. Social Policy & Administration 57:7, pages 1150-1165.
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Elin Wihlborg & Helena Iacobaeus. (2023) Context matters—different entrepreneurial approaches among street‐level bureaucrats enhancing digital inclusion. European Policy Analysis 9:4, pages 379-396.
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Peter André Busch. (2023) Faced with digital bureaucrats: A scenario-based survey analysis of how clients perceive automation in street-level decision-making. Government Information Quarterly 40:4, pages 101872.
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Ulrik Roehl & Joep Crompvoets. (2023) Inside algorithmic bureaucracy: Disentangling automated decision-making and good administration. Public Policy and Administration.
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Yuchao Zhao. (2023) Digital governance with smart sensors: exploring grid administration in Zhejiang’s “Future Community”. Journal of Computer-Mediated Communication 28:5.
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Ulla Buchert, Laura Kemppainen, Antero Olakivi, Sirpa Wrede & Anne Kouvonen. (2022) Is digitalisation of public health and social welfare services reinforcing social exclusion? The case of Russian-speaking older migrants in Finland. Critical Social Policy 43:3, pages 375-400.
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Francisca Tejedo-Romero, Miguel Rodrigues & Joaquim Filipe Ferraz Esteves Araujo. (2023) How far is municipal transparency from neighbours? Evidence from Spain and Portugal. International Journal of Public Sector Management 36:3, pages 193-215.
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Asbjørn Ammitzbøll Flügge & Naja Holten Møller. (2022) The Role of Physical Cues in Co-located and Remote Casework. Computer Supported Cooperative Work (CSCW) 32:2, pages 275-312.
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Jörgen Johansson, Michel Thomsen & Maria Åkesson. (2022) Public value creation and robotic process automation: normative, descriptive and prescriptive issues in municipal administration. Transforming Government: People, Process and Policy 17:2, pages 177-191.
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Kirstine Zinck Pedersen & Anja Svejgaard Pors. (2023) Discretionary Responses in Frontline Encounters: Balancing Standardization with the Ethics of Office. Journal of Public Administration Research and Theory 33:1, pages 80-93.
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Egidio Niclas D'Angelo, Karen Walseth Hara, Kristin Halvorsen & Ralf Kirchhoff. (2023) General practitioners’ description of functioning in sickness certificates. Social Sciences & Humanities Open 8:1, pages 100676.
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Rimvydas Laužikas, Tadas Žižiūnas & Vladislav Fomin. (2022) Novel Technologies as Potential Catalyst for Democratizing Urban Heritage Preservation Practices: The Case of 3D Scanning and AI. Information & Media 93, pages 93-115.
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Amit Das & Shobha S. Das. (2021) E-Government and Entrepreneurship: Online Government Services and the Ease of Starting Business. Information Systems Frontiers 24:3, pages 1027-1039.
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Alex Ingrams, Wesley Kaufmann & Daan Jacobs. (2021) In AI we trust? Citizen perceptions of AI in government decision making. Policy & Internet 14:2, pages 390-409.
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Asbjørn Ammitzbøll Flügge, Thomas Hildebrandt & Naja Holten Møller. (2021) Street-Level Algorithms and AI in Bureaucratic Decision-Making. Proceedings of the ACM on Human-Computer Interaction 5:CSCW1, pages 1-23.
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Jannick Schou & Anja Svejgaard Pors. (2018) Digital by default? A qualitative study of exclusion in digitalised welfare. Social Policy & Administration 53:3, pages 464-477.
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Peter André Busch & Helle Zinner Henriksen. (2018) Digital discretion: A systematic literature review of ICT and street-level discretion. Information Polity 23:1, pages 3-28.
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