1,424
Views
35
CrossRef citations to date
0
Altmetric
Articles

Hope, Work Engagement, and Organizationally Valued Performance Outcomes: An Empirical Study in the Hotel Industry

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (7)

Haemi Kim & Hailin Qu. (2023) Exploring the antecedents and consequences of hospitality employees’ organization-based self-esteem. Journal of Human Resources in Hospitality & Tourism 22:4, pages 613-634.
Read now
Stephen C. H. Ng, Victor P. L. Lau & Yuanqiong He. (2022) Impacts of planned quality change in physical workplace on employees’ behaviour: a quasi-experiment. Total Quality Management & Business Excellence 33:5-6, pages 700-725.
Read now
Akinjide F. Badru, Georgiana Karadas & Olusegun A. Olugbade. (2022) Employee voice: the impact of high-performance work systems and organisational engagement climate. The Service Industries Journal 0:0, pages 1-29.
Read now
Ita Geyser & Madelyn Geldenhuys. (2019) Profiling work-related signature strengths of “Born Free” South Africans: A gender perspective. Journal of Psychology in Africa 29:4, pages 366-374.
Read now
Junghoon (Jay) Lee & Chihyung “Michael” Ok. (2016) Hotel Employee Work Engagement and Its Consequences. Journal of Hospitality Marketing & Management 25:2, pages 133-166.
Read now
Martina G. Gallarza, Francisco Arteaga & Irene Gil-Saura. (2015) Managers’ Perceptions of Delivered Value in the Hospitality Industry. Journal of Hospitality Marketing & Management 24:8, pages 857-893.
Read now
Hyoun Ju Kang, Dae Seok Chai & Gary N. McLean. (2015) An intersectionality and hope-based career development model for female international marriage immigrants in Korea. Human Resource Development International 18:5, pages 538-555.
Read now

Articles from other publishers (28)

Mohammed Sani Abdullahi, Kavitha Raman, Sakiru Adebola Solarin & Adams Adeiza. (2021) Employee engagement as a mediating variable on the relationship between employee relation practice and employee performance in a developing economy. Journal of Applied Research in Higher Education 15:1, pages 83-97.
Crossref
Hafiz Asim, Adnan Ali Shahzad, Bilal Nafees & Muhammad Faraz Mubarak. (2022) Examining the Factors Affecting Exports Performance: Empirical Evidence from Finland. JISR management and social sciences & economics 20:2, pages 74-91.
Crossref
Muhammad Naveed. (2022) Work Engagement and Burnout Relationship with Adaptive Job Performance: Role of Psychological Ownership. JISR management and social sciences & economics 20:2, pages 38-60.
Crossref
Dalia Khalid Faeq, Kosar Zyad & Rawezh Hassan. (2022) Impact of resonant leadership in reducing workplace bullying. International Journal of Research in Business and Social Science (2147- 4478) 11:6, pages 264-276.
Crossref
Rhea L. Owens, Erika E. Meierding & Blake A. Allan. (2021) Service Workers’ Well-Being During COVID-19: A Strengths-Based Inclusive Theory of Work Perspective. Journal of Career Assessment 30:2, pages 387-407.
Crossref
Angela B. Pharris, Ricky T. Munoz & Chan M. Hellman. (2022) Hope and resilience as protective factors linked to lower burnout among child welfare workers. Children and Youth Services Review 136, pages 106424.
Crossref
Juliana N. Kibatta & Olorunjuwon Michael Samuel. (2021) Curvilinear effects of work engagement on job outcomes. Personnel Review 51:3, pages 1041-1060.
Crossref
Mohammed Sani Abdullahi, Kavitha Raman & Sakiru Adebola Solarin. (2021) Mediating role of employee engagement on the relationship between succession planning practice and employee performance in academic institutions: PLS-SEM approach. Journal of Applied Research in Higher Education 14:2, pages 808-828.
Crossref
Mohammed Sani Abdullahi, Kavitha Raman & Sakiru Adebola Solarin. (2020) Talent management practices on employee performance among academic staff of Malaysian private universities: employee engagement as a mediator. Journal of Applied Research in Higher Education 14:1, pages 135-158.
Crossref
Jeroen J. L. Schepers & Michel van der Borgh. (2020) A Meta-Analysis of Frontline Employees’ Role Behavior and the Moderating Effects of National Culture. Journal of Service Research 23:3, pages 255-280.
Crossref
Adnan Ozyilmaz. (2019) Hope and human capital enhance job engagement to improve workplace outcomes. Journal of Occupational and Organizational Psychology 93:1, pages 187-214.
Crossref
Ruggero Sainaghi, Rodolfo Baggio, Paul Phillips & Aurelio G. Mauri. (2018) Hotel performance and research streams: a network cluster analysis. International Journal of Contemporary Hospitality Management 32:2, pages 425-462.
Crossref
Mohammed Aboramadan, Belal Albashiti, Hatem Alharazin & Khalid Abed Dahleez. (2020) Human resources management practices and organizational commitment in higher education. International Journal of Educational Management 34:1, pages 154-174.
Crossref
Sunyoung Park, Karen R. Johnson & Sanghamitra Chaudhuri. (2019) Promoting work engagement in the hotel sector: review and analysis. Management Research Review 42:8, pages 971-990.
Crossref
Syed Muhammad Fazel-e-Hasan, Gary Mortimer, Ian Lings & Judy Drennan. (2019) Examining customer-oriented positive deviance intentions of retail employees. International Journal of Retail & Distribution Management 47:8, pages 836-854.
Crossref
Şirvan Şen Demir & Mahmut Demir. (2019) The effects of psychological capital on employees’ organizational identification in hotels. Journal of Tourism Theory and Research, pages 355-369.
Crossref
Upasna A. Agarwal. (2019) Examining links between abusive supervision, PsyCap, LMX and outcomes. Management Decision 57:5, pages 1304-1334.
Crossref
Jui-Chang Cheng & Chien-Yu Chen. (2017) Job resourcefulness, work engagement and prosocial service behaviors in the hospitality industry. International Journal of Contemporary Hospitality Management 29:10, pages 2668-2687.
Crossref
Taegoo (Terry) Kim, Osman M. Karatepe, Gyehee Lee, Seungjae Lee, Kyungsuk Hur & Cui Xijing. (2017) Does hotel employees’ quality of work life mediate the effect of psychological capital on job outcomes?. International Journal of Contemporary Hospitality Management 29:6, pages 1638-1657.
Crossref
Anna Wołpiuk‑Ochocińska. (2017) Selected Aspects of Professional Functioning of Employees with Varied Levels of Hope. Kwartalnik Ekonomistów i Menedżerów 44:2, pages 99-113.
Crossref
Vincent Wing Sun Tung, Po-Ju Chen & Markus Schuckert. (2017) Managing customer citizenship behaviour: The moderating roles of employee responsiveness and organizational reassurance. Tourism Management 59, pages 23-35.
Crossref
Ling Suan Choo. (2017) Colleague Support and Role Clarity in Promoting the Work Engagement of Frontliners in Malaysian Hotels. Performance Improvement Quarterly 29:4, pages 389-405.
Crossref
Osman M. Karatepe & Olusegun A. Olugbade. (2016) The mediating role of work engagement in the relationship between high-performance work practices and job outcomes of employees in Nigeria. International Journal of Contemporary Hospitality Management 28:10, pages 2350-2371.
Crossref
Satu Schumacher & Raija Komppula. (2016) A case study on service recovery: Frontline employees’ perspectives and the role of empowerment. European Journal of Tourism, Hospitality and Recreation 7:2, pages 117-127.
Crossref
Soyon Paek, Markus Schuckert, Taegoo Terry Kim & Gyehee Lee. (2015) Why is hospitality employees’ psychological capital important? The effects of psychological capital on work engagement and employee morale. International Journal of Hospitality Management 50, pages 9-26.
Crossref
Osman M. Karatepe & Georgiana Karadas. (2015) Do psychological capital and work engagement foster frontline employees’ satisfaction?. International Journal of Contemporary Hospitality Management 27:6, pages 1254-1278.
Crossref
Bui Nhat Vuong, Giao Ha Nam Khanh, Cuong Do Quoc, Lê Thanh Thảo, Nguyễn Hoàng Tuấn & Phạm Hoàng Đông Ngân. (2022) Tác động của vốn tâm lý tích cực đến hiệu quả công việc thông qua vai trò trung gian của sự hài lòng trong công việc của nhân viên kinh doanh ở doanh nghiệp bất động sản tại Thành phố Hồ Chí Minh (The Impact of Positive Psychological Capital on Job Performance through the Mediating of Employees’ Job Satisfaction at Real Estate Companies in Ho Chi Minh City). SSRN Electronic Journal.
Crossref
Naiqing Lin & Kevin L. Sauer. (2017) Commitment Profiles of Restaurant Employees: A Person-Centered Approach with Multigroup Structural Equation Modeling. SSRN Electronic Journal.
Crossref

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.