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Cogent Social Sciences
Volume 10, 2024 - Issue 1
Politics & International Relations
Service quality gap in Ethiopia: expected and perceived services in the public sector
Berihu Asgele Siyuma Institute of African Governance and Development, Ethiopian Civil Service University, Addis Ababa, Ethiopia;b Department of Public Administration Science, University of Public Service, Budapest, HungaryCorrespondence[email protected] [email protected]
https://orcid.org/0000-0003-0315-6943View further author information
https://orcid.org/0000-0003-0315-6943View further author information