Cogent Social Sciences
Volume 10, 2024 - Issue 1
Open access
334
Views
0
CrossRef citations to date
0
Altmetric
Politics & International Relations
Service quality gap in Ethiopia: expected and perceived services in the public sector
Berihu Asgele Siyuma Institute of African Governance and Development, Ethiopian Civil Service University, Addis Ababa, Ethiopia;b Department of Public Administration Science, University of Public Service, Budapest, HungaryCorrespondence[email protected] [email protected]
https://orcid.org/0000-0003-0315-6943View further author information
https://orcid.org/0000-0003-0315-6943View further author information
Article: 2359269
|
Received 28 May 2023, Accepted 21 May 2024, Published online: 31 May 2024
Reprints and Permissions
This is an open access article distributed under the terms of the Creative Commons CC BY license, which permits unrestricted use, distribution, reproduction in any medium, provided the original work is properly cited.
You are not required to obtain permission to reuse this article in part or whole.
Related research
People also read lists articles that other readers of this article have read.
Recommended articles lists articles that we recommend and is powered by our AI driven recommendation engine.
Cited by lists all citing articles based on Crossref citations.
Articles with the Crossref icon will open in a new tab.