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Original Research

Determinants and influencing mechanism of outpatient satisfaction: a survey on tertiary hospitals in the People’s Republic of China

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Pages 601-612 | Published online: 21 Apr 2016

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Read on this site (4)

Fangwei Zhou, Caiming Xu, Yanxiang Sun & Xuehui Meng. (2021) Influencing Factors of Outpatients’ Satisfaction in China a Cross-Sectional Study of 16 Public Tertiary Hospitals. Patient Preference and Adherence 15, pages 1243-1258.
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Li Ke, Jingshu Chen, Jia Jia, Pan Ke, Xueqin Chen, Zongfu Mao & Bing Liu. (2020) Outpatients’ Satisfaction in the Context of 10 Years of Health-Care Reform: A Cross-Sectional Study of Tertiary Hospitals in Shiyan, China. Patient Preference and Adherence 14, pages 191-202.
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Xin He, Lingui Li & Ying Bian. (2018) Satisfaction survey among primary health care outpatients in the backward region: an empirical study from rural Western China. Patient Preference and Adherence 12, pages 1989-1996.
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Xiaojun Liu, Hanson Lu, Yanan Wang, Wenjie Wang, Zhaoxun Hou, Anran Tan & Zongfu Mao. (2018) Factors affecting patient satisfaction with ecdemic medical care: a cross-sectional study in Nanchang, China. Patient Preference and Adherence 12, pages 1373-1382.
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Articles from other publishers (3)

Qiufeng Gao, Meili Liu, Lanxi Peng, Yang Zhang, Yaojiang Shi, Dirk E. Teuwen & Hongmei Yi. (2022) Patient satisfaction and its health provider-related determinants in primary health facilities in rural China. BMC Health Services Research 22:1.
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Xiaojun Zhou, Qiuwen He, Qi Li, Jie Kuang, Yalan Han & Jiayan Chen. (2022) Factors Associated with Outpatient Satisfaction in Provincial Tertiary Hospitals in Nanchang, China: A Structural Equation Modeling Approach. International Journal of Environmental Research and Public Health 19:14, pages 8226.
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Wei Zhao, Hong Jin, Lili Zhang, Bin Wang, Fangyuan Sun, Huanli Jiao, Chao Sun & Bangmao Wang. (2017) Pictograms to Provide a Better Understanding of Gastroesophageal Reflux Symptoms in Chinese Subjects. Gastroenterology Research and Practice 2017, pages 1-7.
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