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Original Articles

Destination Image and Behavior Intention of Travelers to Thailand: the Moderating Effect of Perceived Risk

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Pages 169-185 | Received 21 Oct 2011, Accepted 20 Jun 2012, Published online: 14 Apr 2013
 

ABSTRACT

This study examined the influence of destination image and overall satisfaction toward behavioral intention of travelers to Thailand. The results found that destination image dimensions of quality of hotels and restaurants and cultural and natural attractions significantly influenced overall satisfaction. In addition, overall satisfaction had a positive effect on behavioral intention. This study further investigated the moderating effect of perceived risk on the relationship between overall satisfaction and behavioral intention. Travelers with low perceived risk of these natural disasters had a tendency for greater positive destination image, overall satisfaction, and behavioral intention than travelers with high perceived risk.

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