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The Service Industries Journal Volume 36, 2016 - Issue 15-16
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Articles

Instrumental client relationship development among top-ranking service professionals

Yvette TaminiauOrganization Science, VU University, Amsterdam, The NetherlandsCorrespondence[email protected]
,
Julie FergusonOrganization Science, VU University, Amsterdam, The Netherlands
&
Christine MoserOrganization Science, VU University, Amsterdam, The Netherlands
Pages 789-808 | Received 06 Nov 2015, Accepted 23 Nov 2016, Published online: 13 Jan 2017

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