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The Service Industries Journal Volume 41, 2021 - Issue 1-2: Transformative service research and COVID-19
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Articles

Using regulatory focus to encourage physical distancing in services: when fear helps to deal with Mr. Deadly COVID-19

Do The Khoaa Conrad N. Hilton College of Hotel and Restaurant Management, University of Houston, Houston, TX, USACorrespondence[email protected]
,
Chen-Ya Wangb Institute of Service Science, College of Technology Management, National Tsing Hua University, Hsinchu, Taiwan
&
Priyanko Guchaita Conrad N. Hilton College of Hotel and Restaurant Management, University of Houston, Houston, TX, USA
Pages 32-57 | Received 11 Aug 2020, Accepted 17 Sep 2020, Published online: 19 Oct 2020

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