Journal of Marketing Management
Volume 35, 2019 - Issue 3-4
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Articles
Consumer vulnerability during mobility service interactions: causes, forms and coping
Per EcheverriCTF, Service Research Center, Karlstad University, Karlstad, SwedenView further author information
& Nicklas SalomonsonDepartment of Business Administration and Textile Management, University of Borås, Borås, SwedenCorrespondence[email protected]
http://orcid.org/0000-0001-9159-4593View further author information
Pages 364-389
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Received 08 Jan 2017, Accepted 03 Dec 2018, Published online: 28 Jan 2019
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