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Articles
Smart consumers come undone: breakdowns in the process of digital agencing
Christian FuentesDepartment of Service Management and Service Studies, Lund University, Lund, Sweden;Centre for Consumer Research, University of Gothenburg, Gothenburg, SwedenCorrespondence[email protected]
https://orcid.org/0000-0001-6687-274XView further author information
Pages 1542-1562
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Received 01 Mar 2019, Accepted 09 Sep 2019, Published online: 04 Nov 2019
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