Advanced search
Publication Cover
The International Review of Retail, Distribution and Consumer Research Volume 32, 2022 - Issue 2
Submit an article Journal homepage
1,399
Views
0
CrossRef citations to date
0
Altmetric
Research Article

Domestic confinement crisis and its un-intensifying effect on service quality expectations towards e-stores: the case of the COVID-19 pandemic in Mexico

Jorge Vera-MartínezBusiness School, Tecnologico de Monterrey, Mexico City, MexicoCorrespondence[email protected]
ORCID Iconhttps://orcid.org/0000-0002-5090-7829View further author information
ORCID Icon,
Andrea Trujillo-LeónBusiness School, Tecnologico de Monterrey, Mexico City, MexicoORCID Iconhttps://orcid.org/0000-0003-3006-2168View further author information
ORCID Icon &
Fabiola Vásquez-GarcíaBusiness School, Tecnologico de Monterrey, Mexico City, MexicoORCID Iconhttps://orcid.org/0000-0003-2926-0394View further author information
ORCID Icon
Pages 167-183 | Received 21 Jan 2021, Accepted 27 Feb 2022, Published online: 13 Mar 2022

Reprints and Permissions

Permission is granted subject to the terms of the License under which the work was published. Permission will be required if your reuse is not covered by the terms of the License.

To request a reprint or commercial or derivative permissions for this article, please click on the relevant link below.

Order Reprints Request Permissions

For more information please visit our Permissions help page.

Related research

People also read lists articles that other readers of this article have read.

Recommended articles lists articles that we recommend and is powered by our AI driven recommendation engine.

Cited by lists all citing articles based on Crossref citations.
Articles with the Crossref icon will open in a new tab.