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International Journal of Healthcare Management Volume 13, 2020 - Issue 4
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Facing the Pandemic: Adapting Management Approaches

Ranking of hospitals in the case of COVID-19 outbreak: A new integrated approach using patient satisfaction criteria

Hossein Shirazia Department of Technology management, Qom branch, Islamic Azad University, Qom, IranCorrespondence[email protected]
ORCID Iconhttps://orcid.org/0000-0003-3130-1642
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Reza Kiab Faculty of Business and Economics, Department of Logistics, Tourism and Service Management, German University of Technology in Oman (GUtech), Muscat, Oman;c Department of Industrial Engineering, Firoozkooh Branch, Islamic Azad University, Firoozkooh, Iran
&
Peiman Ghasemid Department of Industrial Engineering, South Tehran Branch, Islamic Azad University, Tehran, IranORCID Iconhttps://orcid.org/0000-0002-1085-0776
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Pages 312-324 | Received 17 Dec 2019, Accepted 24 Jul 2020, Published online: 11 Aug 2020

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