Cogent Social Sciences
Volume 9, 2023 - Issue 2
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Media & Communication Studies
Chatbots and young people in emerging economies: Factors affecting user satisfaction
Jerri Alejandro López-Sánchez1 Vicerrectoria de Extensión, Universidad de Antioquia, Medellín, Colombia
https://orcid.org/0000-0001-5965-3469View further author information
María Camila Bermeo-Giraldo2 Centro de Investigaciones Escolme-CIES, Institución Universitaria Escolme, Medellín, Colombia
https://orcid.org/0000-0001-6501-513XView further author information
Alejandro Valencia-Arias3 Escuela de ingenieria Industrial, Universidad Señor de Sipán, Chiclayo, PerúCorrespondence[email protected]
https://orcid.org/0000-0001-9434-6923View further author information
Raúl Eduardo Bao García4 Academic Vice Chancellor, Universidad de San Martín de Porres, Lima, Perú
https://orcid.org/0000-0001-5182-0365View further author information
Ada Gallegos5 Facultad de Ciencias Administrativas, Universidad Nacional Mayor de San Marcos, Lima, Perú
https://orcid.org/0000-0002-8264-711XView further author information
Article: 2252256
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Received 22 Jul 2023, Accepted 23 Aug 2023, Published online: 04 Sep 2023
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