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Journal of Library Administration Volume 54, 2014 - Issue 2
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In the Public Interest

Look at the Leader

Josie Barnes ParkerAnn Arbor District Library, Ann Arbor, MI, USACorrespondence[email protected]
(Director) ,
Julie FarkasNovi Public Library, Novi, MI, USA
(Director) ,
Clay PearsonCity Manager, Novi, MI, USA
&
Sean CasserleyJohnson County Public Library, Overland Park, KS, USA
(Director)
Pages 135-146 | Published online: 25 Apr 2014

REFERENCES

  • Goulston, M. (2010). Just listen: Discover the secret to getting through to absolutely anyone. New York: American Management Association.
  • Lencioni, P. (2012). The advantage: Why organizational health trumps everything else in business. San Francisco: Jossey-Bass.
  • O’Neill, O. (2013, September 25). What we don't understand about trust [Video file]. . Retrieved from http://www.youtube.com/watch?v=1PNX6M_dVsk

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