The Role of the University Library in Supporting International Students: A Survey of Practices Across UK Universities

REFERENCES

• Amsberry, D. (2009). Deconstructing plagiarism: International students and textual borrowing practices. The Reference Librarian, 51(1), 31–44. doi:10.1080/02763870903362183
   Google Scholar
• Baruch, Y., & Holtom, B. C. (2008). Survey response rate levels and trends in organizational research. Human Relations, 61(8), 1139–1160. doi:10.1177/0018726708094863
   Web of Science ®Google Scholar
• Bates, E. A., & Kaye, L. K. (2014). I’d be expecting caviar in lectures”: The impact of the new fee regime on undergraduate students’ expectations of higher education. Higher Education, 67(5), 655–673. doi:10.1007/s10734-013-9671-3
   Web of Science ®Google Scholar
• Blackburn, H. (2017). Shhh! No talking about retention in the library. Education Libraries, 33(1), 24–30. doi:10.26443/el.v33i1.286
   Google Scholar
• Borghi, S., Mainardes, E., & Silva, E. (2016). Expectations of higher education students: A comparison between the perception of student and teachers. Tertiary Education and Management, 22(2), 171–188. doi:10.1080/13583883.2016.1188326
   Web of Science ®Google Scholar
• Brennan, M., & Dellow, D. A. (2013). International students as a resource for achieving comprehensive internationalization. New Directions for Community Colleges, 161, 27–37. doi:10.1002/cc.20046
   Google Scholar
• Bryman, A. (2012). Social research methods. (4th ed.). Oxford, UK: Oxford Press.
   Google Scholar
• Callegaro, M., Manfreda, K. L., & Vehovar, V. (2015). Web survey methodology. London, UK: Sage.
   Google Scholar
• Chen, Y., & Van Ullen, M. K. (2011). Helping international students succeed academically through research process and plagiarism workshops. College & Research Libraries, 72(3), 209–235. doi:10.5860/crl-117rl
   Web of Science ®Google Scholar
• Crawford, G. A. (2015). The academic library and student retention and graduations: An exploratory study. portal: Libraries and the Academy, 15(1), 41–57. doi:10.1353/pla.2015.0003
   Web of Science ®Google Scholar
• Datig, I. (2014). What is a library? International college students’ perceptions of libraries. The Journal of Academic Librarianship, 40(3–4), 350–356. doi:10.1016/j.acalib.2014.05.001
   Web of Science ®Google Scholar
• Denscombe, M. (2014). The good research guide: For small-scale social research projects. (5th ed.). Maidenhead, UK: Open University Press.
   Google Scholar
• Dillman, D. A., Smyth, J. D., & Christian, L. M. (2009). Internet, mail, and mixed-mode surveys: The tailored design method. (3rd ed.). Hoboken, NJ: Wiley.
   Google Scholar
• Grallo, J. D., Chalmers, M., & Baker, P. G. (2012). How do I get a campus ID? The other role of the academic library in student retention and success. The Reference Librarian, 53(2), 182–193. doi:10.1080/02763877.2011.618787
   Google Scholar
• Gunnarsson, J., Kulesza, W. J., & Pettersson, A. (2014). Teaching international students how to avoid plagiarism: Librarians and faculty in collaboration. The Journal of Academic Librarianship, 40(3–4), 413–417. doi:10.1016/j.acalib.2014.04.006
   Web of Science ®Google Scholar
• Haddow, G. (2013). Academic library use and student retention: A quantitative analysis. Library & Information Science Research, 35(2), 127–136. doi:10.1016/j.lisr.2012.12.002
   Web of Science ®Google Scholar
• Hensley, M. K., & Love, E. (2011). A multifaceted model of outreach and instruction for international students. In P. Jackson & P. Sullivan (Eds.), International students and academic libraries: Initiatives for success (pp. 115–134). Chicago, IL: Association of College and Research Libraries.
   Google Scholar
• Hickok, J. (2011). Knowing their background first: Understanding prior library experience of international students. In P. Jackson & P. Sullivan (Eds.), International students and academic libraries: Initiatives for success (pp. 1–18). Chicago, IL: Association of College & Research Libraries.
   Google Scholar
• Higher Education Academy (2014). Addressing plagiarism. Retrieved from https://www.heacademy.ac.uk/resource/addressing-plagiarism
   Google Scholar
• Higher Education Statistics Agency (2019). Higher education student statistics: UK, 2017/18. Retrieved from https://www.hesa.ac.uk/data-and-analysis/students/where-from
   Google Scholar
• Hubbard, M. A., & Loos, A. T. (2013). Academic library participation in recruitment and retention initiatives. Reference Services Review, 42(2), 157–181. doi:10.1108/00907321311326183
   Google Scholar
• Hughes, H. (2010). International students’ experience of university libraries and librarians. Australian Academic & Research Libraries, 41(2), 77–89. doi:10.1080/00048623.2010.10721446
   Web of Science ®Google Scholar
• Ishimura, Y., & Bartlett, J. C. (2014). Are librarians equipped to teach international students? A survey of current practices and recommendations for training. The Journal of Academic Librarianship, 40(3–4), 313–321. doi:10.1016/j.acalib.2014.04.009
   Web of Science ®Google Scholar
• Lacović, D. (2015). Students’ information behaviour and the role of academic library. Libellarium: Journal for the Research of Writing, Books, and Cultural Heritage Institutions, 7(1), 119–139. doi:10.15291/libellarium.v7i1.202
   Google Scholar
• Lahlafi, A., & Rushton, D. (2015). Engaging international students in academic and information literacy. New Library World, 116(5/6), 277–288. doi:10.1108/NLW-07-2014-0088
   Google Scholar
• Leedy, P. D., & Ormrod, J. E. (2012). Practical research: Planning and design. (10th ed.). Upper Saddle River, NJ: Pearson.
   Google Scholar
• Lillyman, S., & Bennett, C. (2014). Providing a positive learning experience for international students studying at UK universities: A literature review. Journal of Research in International Education, 13(1), 63–75. doi:10.1177/1475240914529859
   Google Scholar
• Maringe, F., & Sing, N. (2014). Teaching large classes in an increasingly internationalising higher education environment: Pedagogical, quality and equity issues. Higher Education, 67(6), 761–782. doi:10.1007/s10734-013-9710-0
   Web of Science ®Google Scholar
• Mezic, E. M. (2007). Return on investment: Libraries and student retention. The Journal of Academic Librarianship, 33(5), 561–566.
   Web of Science ®Google Scholar
• Nzivo, C. N., & Chuanfu, C. (2013). International students’ perception of library services and information resources in Chinese academic libraries. The Journal of Academic Librarianship, 39(2), 129–137. doi:10.1016/j.acalib.2012.11.004
   Web of Science ®Google Scholar
• Soria, K. M., Fransen, J., & Nackerud, S. (2014). Stacks, serials, search engines, and students’ success: First-year undergraduate students’ library use, academic achievement, and retention. The Journal of Academic Librarianship, 40(1), 84–91. doi:10.1016/j.acalib.2013.12.002
   Web of Science ®Google Scholar
• Stemmer, J. K., & Mahan, D. M. (2016). Investigating the relationship of library usage to student outcomes. College & Research Libraries, 77(3), 359–375. doi:10.5860/crl.77.3.359
   Web of Science ®Google Scholar
• UK Council for International Student Affairs (2019). Home or overseas fees: The basics. Retrieved from https://www.ukcisa.org.uk/Information–Advice/Fees-and-Money/Home-or-Overseas-fees-the-basics
   Google Scholar
• Weller, S. (2014). Understanding unintentional plagiarism and international students’ approaches to academic reading: A participatory approach to researching the international student experience. Retrieved from https://www.heacademy.ac.uk/resources/detail/internationalisation/TDG_Saranne_Weller_Rd1Individ
   Google Scholar
• Wells, J. (2013). The influence of library usage on undergraduate academic success. Australian Academic & Research Libraries, 26(2), 121–128. doi:10.1080/00048623.1995.10754923
   Google Scholar
• Zimmerman, M. (2012). Plagiarism and international students in academic libraries. New Library World, 113(5/6), 290–299. doi:10.1108/03074801211226373
   Google Scholar