884
Views
12
CrossRef citations to date
0
Altmetric
Articles

Selling the invisible to create an authentic experience: imagination at work at Cézanne’s studio

&
Pages 1458-1477 | Received 22 Oct 2015, Accepted 27 May 2016, Published online: 04 Jul 2016

References

  • Arnould, E. J., & Price, L. L. (2000). Authenticating acts and authoritative performances. Questing for the self and community. In S. Ratneshwar, D. G. Mick, & C. Huffman (Eds.), The why of consumption: Contemporary perspectives on consumers’ motives, goals, and desires (pp. 144–163). London: Routledge.
  • Belk, R. W. (1988). Possessions and the extended self. Journal of Consumer Research, 15(2), 139–167. doi:10.1086/209154
  • Belk, R. W. (1991). The ineluctable mysteries of possessions. Journal of Social Behaviour and Personality, 6(6), 17–55.
  • Benjamin, W. (1973). The work of art in the age of mechanical reproduction in illuminations. In H. Arendt (Ed.), Illuminations (pp. 211–244). London: Fontana Press.
  • Brown, S., Kozinets, R. V., & Sherry, J. Jr. (2003). Teaching old brands new tricks: Retro branding and the revival of brand meaning. Journal of Consumer Research, 67, 19–33. doi:10.1509/jmkg.67.3.19.18657
  • Carù, A., & Cova, B. (2003). Approche empirique de l’immersion dans l’expérience de consommation: Les opérations d’appropriation. Recherche et Applications en Marketing, 18(2), 47–65. doi:10.1177/076737010301800203
  • Carù, A., & Cova, B. (2006). How to facilitate immersion in a consumption experience: Appropriation operations and service elements. Journal of Consumer Behaviour, 5(1), 4–14. doi:10.1002/cb.30
  • Carù, A., & Cova, B. (2007). Consumer immersion in an experiential context. In A. Carù, & B. Cova (Eds.), Consuming experience. London: Routledge.
  • Chronis, A. (2008). Co-constructing the narrative experience: Staging and consuming the American Civil War at Gettysburg. Journal of Marketing Management, 24(1–2), 5–27. doi:10.1362/026725708X273894
  • Chronis, A., Arnould, E. J., & Hampton, R. D. (2012). Gettysburg re-imagined: The role of narrative imagination on consumption experience. Consumption, Markets & Culture, 15(3), 261–286. doi:10.1080/10253866.2011.652823
  • Chronis, A., & Hampton, R. D. (2008). Consuming the authentic Gettysburg: How a tourist landscape becomes an authentic experience. Journal of Consumer Behaviour, 7, 111–126. doi:10.1002/cb.241
  • Costa, J. A., & Bamossy, G. J. (2001). Le Parc Disney: Creating an authentic American experience. Advances in Consumer Research, 28, 398–402.
  • Cova, V., & Cova, B. (2001). Alternatives marketing. Paris: Dunod.
  • Csikszentmihalyi, M. (1997). Finding flow. New York: Perseus Books.
  • Csikszentmihalyi, M., & Robinson, R. E. (1990). The art of seeing. Los Angeles: J. Paul Getty Museum.
  • Dahl, D. W., Chattopadhyay, A., & Gorn, G. J. (1999). The use of visual mental imagery in new product design. Journal of Marketing Research, 36(1), 18–28. doi:10.2307/3151912
  • Deighton, J., Romer, D., & McQueen, J. (1989). Using drama to persuade. Journal of Consumer Research, 16(3), 335–343. doi:10.1086/209219
  • Ellen. (1988). Fetishism. Man, 23(2), 213–235. n.s. doi:10.2307/2802803
  • Fernandez, K. V., & Lastovicka, J. L. (2011). Making magic: Fetishes in contemporary consumption. Journal of Consumer Research, 38, 278–299. doi:10.1086/659079
  • Filser, M. (2002). Le marketing de production d’expériences: Statut théorique et implications managériales. Décisions Marketing, 28(October), 13–22.
  • Fishbein, M., & Yzer, M. C. (2003). Using theory to design effective health behaviour interventions. Communication Theory, 13(2), 164–183. doi:10.1111/j.1468-2885.2003.tb00287.x
  • Gadamer, H. (1976). Philosophical Hermeneutics. Berkeley: University of California Press.
  • Geertz, C. (1973). The interpretation of cultures. New York, NY: Basic Books.
  • Goulding, C. (1999). Contemporary museum culture and consumer behaviour. Journal of Marketing Management, 15, 647–671. doi:10.1362/026725799785037003
  • Goulding, C. (2000a). The commodification of the past, postmodern pastiche and the search for authentic experiences at contemporary heritage attractions. European Journal of Marketing, 34(7), 835–853. doi:10.1108/03090560010331298
  • Goulding, C. (2000b). The museum environment and the visitor experience. European Journal of Marketing, 34(3/4), 261–278. doi:10.1108/03090560010311849
  • Goulding, C. (2001). Romancing the past: Heritage visiting and the nostalgic consumer. Psychology and Marketing, 18(6), 565–592. doi:10.1002/mar.1021
  • Grayson, K., & Martinec, R. (2004). Consumer perceptions of iconicity and indexicality and their influence on assessments of authentic market offerings. Journal of Consumer Research, 31(2), 296–312. doi:10.1086/422109
  • Grayson, K., & Shulman, D. (2000). Indexicality and the verification function of irreplaceable possessions: A Semiotic analysis. Journal of Consumer Research, 27(1), 17–30. doi:10.1086/314306
  • Hansen, A. H., & Mossberg, L. (2016). Tour guides’ performance and tourists’ immersion: Facilitating consumer immersion by performing a guide plus role. Scandinavian Journal of Hospitality and Tourism, Available Online. doi:10.1080/15022250.2016.1162347
  • Hede, A.-M., & Thyne, M. (2010). A journey to the authentic: Museum visitors and their negotiation of the inauthentic. Journal of Marketing Management, 26(7–8), 686–705. doi:10.1080/02672571003780106
  • Holbrook, M. B., & Hirschman, E. C. (1982). The experiential aspects of consumption: Consumer fantasies, feelings and fun. Journal of Consumer Research, 9, 132–140. doi:10.1086/208906
  • Joy, A., & Sherry, J. F. (2003). Speaking of art as embodied imagination: A multisensory approach to understanding aesthetic experience. Journal of Consumer Research, 30(2), 259–282. doi:10.1086/376802
  • Kozinets, R. V., Sherry, J. F., Storm, D., Duhachek, A., Nuttavuhisit, K., & DeBerry-Spence, B. (2004). Ludic agency and retail spectacle. Journal of Consumer Research, 31(3), 658–672. doi:10.1086/425101
  • Krishna, A., & Schwarz, N. (2014). Sensory marketing, embodiment, and grounded cognition: A review and introduction. Journal of Consumer Psychology, 24(2), 159–168. doi:10.1016/j.jcps.2013.12.006
  • Ladwein, R. (2003). Les méthodes de l’appropriation de l’expérience de consummation: Le cas du tourisme urbain. In E. Rémy, I. Garubuau-Moussaoui, D. Desjeux, & M. Filser (Eds.), Consommation et consommateurs (pp. 85–98). Paris: L’Harmattan.
  • Lincoln, Y. S., & Guba, E. (1985). Naturalistic inquiry. Beverly Hills, CA: Sage.
  • MacInnis, D. J., & Price, L. L. (1987). The role of imagery in information processing: Review and extensions. Journal of Consumer Research, 13(4), 473–491. doi:10.1086/209082
  • Martin, B. A. S. (2004). Using the imagination: Consumer evoking and thematizing of the fantastic imaginary. Journal of Consumer Research, 31, 136–149. doi:10.1086/383430
  • Martin Liu, J. Y., & Wang, Q. (2007). Mental visual imagery, authenticity and consumers’ attitude formation towards licensed brands. Advances in Consumer Research, 34, 396–398.
  • Merleau-Ponty, M. (1962). Phenomenology of perception. London: Kegan Paul.
  • Moscardo, G. (1996). Mindful visitors. Annals of Tourism Research, 23(2), 376–397. doi:10.1016/0160-7383(95)00068-2
  • Mossberg, L., Hanefors, M., & Hansen, A. H. (2014). Guide performance: Co-created experiences for tourist immersion. In N. K. Prebensen, J. S. Chen, & M. Uysal (Eds.), Creating experience value in tourism (pp. 234–247). Wallingford: CABI Publisher.
  • Newman, G. E., Diesendruck, G., & Bloom, P. (2011). Celebrity contagion and the value of objects. Journal of Consumer Research, 38(2), 215–228. doi:10.1086/658999
  • Paivio, A., & Csapo, K. (1973). Picture superiority in free recall: Imagery or dual coding? Cognitive Psychology, 5, 176–206. doi:10.1016/0010-0285(73)90032-7
  • Peñaloza, L. (2000). The commodification of the American west: Marketers’ production of cultural meanings at the trade show. Journal of Marketing, 64(4), 82–109. doi:10.1509/jmkg.64.4.82.18073
  • Peñaloza, L. (2001). Consuming the American west: Animating cultural meaning and memory at a stock show and rodeo. Journal of Consumer Research, 28(3), 369–398. doi:10.1086/323728
  • Pine, B. J., & Gilmore, J. H. (1999). The experience economy: Work is theatre and every business a stage. Boston, MA: Harvard Business Press.
  • Price, L. L., Arnould, E. J., & Tierney, P. (1995). Going to extremes: Managing service encounters and assessing provider performance. Journal of Marketing, 59(2), 83–97. doi:10.2307/1252075
  • Richardson, A. (1983). Imagery: Definition and types. In A. A. Sheikh (Ed.), Imagery: Current theory, research, and application (pp. 3–42). New York: Wiley.
  • Roald, T. (2007). Cognition in emotion: An investigation through experiences with art. Amsterdam: New York Rodopi Editions.
  • Rose, R. L., & Wood, S. L. (2005). Paradox and the consumption of authenticity through reality television. Journal of Consumer Research, 32(2), 284–296. doi:10.1086/432238
  • Sherry, J. F., & Schouten, J. W. (2002). A role for poetry in consumer research. Journal of Consumer Research, 29(2), 218–234. doi:10.1086/341572
  • Thompson, C. J. (1991). May the circle be unbroken: A hermeneutic consideration of how interpretive approaches to consumer research are understood by consumer researchers. Advances in Consumer Research, 8, 63–69.
  • Van Laer, T., De Ruyter, K., Visconti, L. M., & Wetzels, M. (2014). The extended transportation imagery model: A meta-analysis of the antecedents and consequences of consumers’ narrative transportation. Journal of Consumer Research, 40, 797–817. doi:10.1086/673383
  • Wang, N. (1999). Rethinking authenticity in tourism experience. Annals of Tourism Research, 26(2), 349–370. doi:10.1016/S0160-7383(98)00103-0
  • Weiler, B., & Walker, K. (2014). Enhancing the visitor experience: Reconceptualising the tour guide’s communicative role. Journal of Hospitality and Tourism Management, 21, 90–99. doi:10.1016/j.jhtm.2014.08.001

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.