561
Views
1
CrossRef citations to date
0
Altmetric
Research Article

Information technology adoption by small and medium enterprises: a meta-analysis

, , , &
Pages 632-655 | Received 26 Aug 2021, Accepted 07 Nov 2022, Published online: 30 Nov 2022

References

  • Aboelmaged, M. G. 2014. “Predicting e-Readiness at Firm-Level: An Analysis of Technological, Organizational and Environmental (TOE) Effects on e-Maintenance Readiness in Manufacturing Firms.” International Journal of Information Management 34 (5): 639–651.
  • Ajzen, I. 2011. “The Theory of Planned Behaviour: Reactions and Reflections.” Psychology & Health 26 (9): 1113–1127.
  • Ajzen, I., and M. Fishbein. 1980a. “Prediction of Goal Directed Behavior: Attitudes, Intentions, and Perceived Behavioral Control.” Journal of Experimental Social Psychology, 22 (September): 453–474.
  • AlGhamdi, R., J. Nguyen, A. Nguyen, and S. Drew. 2012. “Factors Influencing e-Commerce Adoption by Retailers in Saudi Arabia: A Quantitative Analysis.” International Journal of Electronic Commerce Studies 3 (1): 83–100.
  • Al-Somali, S., R. Gholami, and B. Clegg. 2010. “An Investigation into the Adoption of Electronic Business in Saudi Arabia Using the Technology-Organisation-Environment Framework.” In UK Academy for Information Systems Conference Proceedings, 6. AIS.
  • Al-Somali, S. A., R. Gholami, and B. Clegg. 2015. “A Stage-Oriented Model (SOM) for e-Commerce Adoption: A Study of Saudi Arabian Organisations.” Journal of Manufacturing Technology Management 26 (1): 2–35.
  • Babić Rosario, A., F. Sotgiu, K. De Valck, and T. H. Bijmolt. 2016. “The Effect of Electronic Word of Mouth on Sales: A Meta-Analytic Review of Platform, Product, and Metric Factors.” Journal of Marketing Research 53 (3): 297–318.
  • Bandura, A. 1986. “The Explanatory and Predictive Scope of Self-Efficacy Theory.” Journal of Social and Clinical Psychology 4 (3): 359–373.
  • Baptista, G., and T. Oliveira. 2015. “Understanding Mobile Banking: The Unified Theory of Acceptance and Use of Technology Combined with Cultural Moderators.” Computers in Human Behavior 50: 418–430.
  • Brdesee, H. 2013. “Exploring Factors Impacting e-Commerce Adoption in Tourism Industry in Saudi Arabia.” PhD thesis, RMIT University. https://researchbank.rmit.edu.au/view/rmit:160565.
  • Brown, S. P., and R. A. Peterson. 1993. “Antecedents and Consequences of Salesperson Job Satisfaction: Meta-Analysis and Assessment of Causal Effects.” Journal of Marketing Research 30 (1): 63–77.
  • Cheung, M. W. L. 2014. “metaSEM: An R Package for Meta-Analysis Using Structural Equation Modeling.” Frontiers in Psychology 5: 1521.
  • Cheung, M. W. L., and W. Chan. 2005. “Meta-Analytic Structural Equation Modeling: A Two-Stage Approach.” Psychological Methods 10 (1): 40–64.
  • Chouki, M., M. Talea, C. Okar, and R. Chroqui. 2020. “Barriers to Information Technology Adoption within Small and Medium Enterprises: A Systematic Literature Review.” International Journal of Innovation and Technology Management 17 (1): 2050007.
  • Chwelos, P., I. Benbasat, and A. S. Dexter. 2001. “Empirical Test of an EDI Adoption Model.” Information Systems Research 12 (3): 304–321.
  • Combs, J. G., T. R. Crook, and A. Rauch. 2019. “Meta‐Analytic Research in Management: Contemporary Approaches, Unresolved Controversies, and Rising Standards.” Journal of Management Studies 56 (1): 1–18.
  • Cooper, R., D. Kuh, R. Hardy, and FALCon and HALCyon Study Teams. 2010. “Objectively Measured Physical Capability Levels and Mortality: Systematic Review and Meta-Analysis.” BMJ (Clinical Research ed.) 341: c4467.
  • Davis, F. D., R. P. Bagozzi, and P. R. Warshaw. 1989. “User Acceptance of Computer Technology: A Comparison of Two Theoretical Models.” Management Science 35 (8): 982–1003.
  • Dewey, A., and A. Drahota. 2016. “Introduction to Systematic Reviews: Online Learning Module.” Cochrane Training. https://www.hrb-tmrn.ie/2017/06/introduction-systematic-reviews-online-learning-module/.
  • Dickersin, K. 2005. “Publication Bias: Recognizing the Problem, Understanding Its Origins and Scope, and Preventing Harm.” In Publication Bias in Meta-Analysis: Prevention, Assessment and Adjustments, edited by H. R. Rothstein, A. J. Sutton, and M. Borenstein, 9–33. Chichester: Wiley.
  • DiMaggio, P. J., and W. W. Powell. 1983. “The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields.” American Sociological Review 48 (2): 147–160.
  • Doig, A. 2000. “In the State We Trust? Democratisation, Corruption and Development.” In Corruption and Democratisation, edited by Aian Doig and Robin Theobaid, 13–36. London: Frank Cass.
  • Dreyer, M., and K. Nygaard. 2020. “Governments Encourage SMEs to Adopt New Technology.” Yale School of Management. https://som.yale.edu/blog/governments-encourage-smes-to-adopt-new-technology.
  • Erumban, A. A., and S. B. De Jong. 2006. “Cross-Country Differences in ICT Adoption: A Consequence of Culture?” Journal of World Business 41 (4): 302–314.
  • Esmaeilpour, M., S. Y. Hoseini, and Y. Jafarpour. 2016. “An Empirical Analysis of the Adoption Barriers of e-Commerce in Small and Medium Sized Enterprises (SMEs) with Implementation of Technology Acceptance Model.” The Journal of Internet Banking and Commerce 21 (2): 2–23.
  • Evans, P. B., and T. S. Wurster. 1997. “Strategy and the New Economics of Information.” Harvard Business Review, 71–82.
  • Faller, C., and D. Feldmüller. 2015. “Industry 4.0 Learning Factory for Regional SMEs.” Procedia CIRP 32: 88–91.
  • Fern, E. F., and K. B. Monroe. 1996. “Effect-Size Estimates: Issues and Problems in Interpretation.” Journal of Consumer Research 23 (2): 89–105.
  • Fishbein, M., and I. Ajzen. 1975. Belief, Attitude, and Behavior: An Introduction to Theory and Research. Reading, MA: Addison Wessley.
  • Fishbein, M., and I. Ajzen, eds. 1980. “Pranding Consumer Behavior: Attitude-Behavior Correspondence.” In Understanding Attitudes and Predicting Social Behavior, edited by Leek Ajzen and Martin Fishbein, 148–172. Englewood Cliffs, NJ: Prentice-Hall.
  • Franque, F. B., T. Oliveira, C. Tam, and F. de Oliveira Santini. 2020. “A Meta-Analysis of the Quantitative Studies in Continuance Intention to Use an Information System.” Internet Research 31 (1): 123–158.
  • Geyskens, I., R. Krishnan, J. B. E. Steenkamp, and P. V. Cunha. 2009. “A Review and Evaluation of Meta-Analysis Practices in Management Research.” Journal of Management 35 (2): 393–419.
  • Ghobakhloo, M., and S. Hong Tang. 2013. “The Role of Owner/Manager in Adoption of Electronic Commerce in Small Businesses: The Case of Developing Countries.” Journal of Small Business and Enterprise Development 20 (4): 754–787.
  • Ghobakhloo, M., D. Arias-Aranda, and J. Benitez-Amado. 2011. “Adoption of e-Commerce Applications in SMEs.” Industrial Management & Data Systems 111 (8): 1238–1269.
  • Goodstein, J. D. 1994. “Institutional Pressures and Strategic Responsiveness: Employer Involvement in Work-Family Issues.” Academy of Management Journal 37 (2): 350–382.
  • Google Scholar. 2019. https://scholar.google.com.br/scholar?cites=6154925067116410445&as_sdt=2005&sciodt=0,5&hl=pt-BR;
  • Govindaraju, R., and D. R. Chandra. 2011. “E-Commerce Adoption by Indonesian Small, Medium, and Micro Enterprises (SMMEs): Analysis of Goals and Barriers.” In 2011 IEEE 3rd International Conference on Communication Software and Networks, 113–117. Xi’an, China: IEEE.
  • Govindaraju, R., I. I. Wiratmadja, and R. Rivana. 2015. “Analysis of Drivers for e-Commerce Adoption by SMEs in Indonesia.” In Interdisciplinary Behavior and Social Sciences, edited by F. L. Gaol, 391–395. London: CRC Press.
  • Hajli, M. 2012. “An Integrated Model for e-Commerce Adoption at the Customer Level with the Impact of Social Commerce.” International Journal of Information Science and Management (IJISM) 10:77–97.
  • Hameed, M. A., S. Counsell, and S. Swift. 2012. “A Conceptual Model for the Process of IT Innovation Adoption in Organizations.” Journal of Engineering and Technology Management 29 (3): 358–390.
  • Hayes, N. 2008. “Institutionalizing Change in a High-Technology Optronics Company: The Role of Information and Communication Technologies.” Human Relations 61 (2): 243–269.
  • Hedges, L. V., and I. Olkin. 1985. Statistical Methods for Meta-Analysis. Orlando, FL: Academic Press.
  • Herzallah, F., and M. Mukhtar. 2015. “The Impact of Internal Organization Factors on the Adoption of E-Commerce and its Effect on Organizational Performance Among Palestinian Small and Medium Enterprise.” Paper Presented at International Conference on E-Commerce (ICoEC) 2015, Kuching, Sarawak, Malaysia.
  • Herzallah, F., and M. Mukhtar. 2016. “The Impact of Percieved Usefulness, Ease of Use and Trust on Managers’ Acceptance of E-Commerce Services in Small and Medium-Sized Enterprises (SMEs) in Palestine.” International Journal on Advanced Science Engineering and Information Technology 6 (6): 922–929.
  • Hofstede, G. 1998. “Attitudes, Values and Organizational Culture: Disentangling the Concepts.” Organization Studies 19 (3): 477–493.
  • Hofstede, G., A. V. Garibaldi de Hilal, S. Malvezzi, B. Tanure, and H. Vinken. 2010. “Comparing Regional Cultures within a Country: Lessons from Brazil.” Journal of Cross-Cultural Psychology 41 (3): 336–352.
  • Hoque, M. R., M. A. Ali, and M. A. Mahfuz. 2015. “An Empirical Investigation on the Adoption of e-Commerce in Bangladesh.” Asia Pacific Journal of Information Systems 25 (1): 1–24.
  • Hulland, J., and M. B. Houston. 2020. “Why Systematic Review Papers and Meta-Analyses Matter: An Introduction to the Special Issue on Generalizations in Marketing.” Journal of the Academy of Marketing Science 48 (3): 351–359.
  • Hult, G. T. M., R. F. Hurley, and G. A. Knight. 2004. “Innovativeness: Its Antecedents and Impact on Business Performance.” Industrial Marketing Management 33 (5): 429–438.
  • Hunter, J. E., and F. L. Schmidt. 2004. Methods of Meta-Analysis: Correcting Error and Bias in Research Findings. New York: Sage.
  • Hussein, R., N. S. A. Karim, N. Mohamed, and A. R. Ahlan. 2007. “The Influence of Organizational Factors on Information Systems Success in E‐Government Agencies in Malaysia.” The Electronic Journal of Information Systems in Developing Countries 29 (1): 1–17.
  • Jak, S. 2015. Meta-Analytic Structural Equation Modelling. Dordrecht: Springer.
  • Khalifa, M., and K. Ning Shen. 2008. “Explaining the Adoption of Transactional B2C Mobile Commerce.” Journal of Enterprise Information Management 21 (2): 110–124.
  • Kim, Y., and R. A. Peterson. 2017. “A Meta-Analysis of Online Trust Relationships in E-Commerce.” Journal of Interactive Marketing 38: 44–54.
  • Kohli, A. K., and B. J. Jaworski. 1990. “Market Orientation: The Construct, Research Propositions, and Managerial Implications.” Journal of Marketing 54 (2): 1–18.
  • Kotelnikov, V. Y. 2007. New Business Models for a New Era of Rapid Change Driven by Innovation. Moscow: Eksmo.
  • Kurnia, S., J. Choudrie, R. M. Mahbubur, and B. Alzougool. 2015. “E-Commerce Technology Adoption: A Malaysian Grocery SME Retail Sector Study.” Journal of Business Research 68 (9): 1906–1918.
  • Lacka, E., and A. Chong. 2016. “Usability Perspective on Social Media Sites’ Adoption in the B2B Context.” Industrial Marketing Management 54: 80–91.
  • Ladeira, W. J., F. D. O. Santini, C. F. Araujo, and C. H. Sampaio. 2016. “A Meta-Analysis of the Antecedents and Consequences of Satisfaction in Tourism and Hospitality.” Journal of Hospitality Marketing & Management 25 (8): 975–1009.
  • Laukkanen, T. 2015. “How Uncertainty Avoidance Affects Innovation Resistance in Mobile Banking: The Moderating Role of Age and Gender.” In Proceedings of the Annual Hawaii International Conference on System Sciences, 3601–3610. Kauai, HI: IEEE.
  • Lee, S. G., S. Trimi, and C. Kim. 2013. “The Impact of Cultural Differences on Technology Adoption.” Journal of World Business 48 (1): 20–29.
  • Levy, M., P. Powell, and P. Yetton. 2001. “SMEs: Aligning IS and the Strategic Context.” Journal of Information Technology 16 (3): 133–144.
  • Lipsey, M. W., and D. B. Wilson. 2001. Practical Meta-Analysis. New York: SAGE publications, Inc.
  • Luarn, P., and H. H. Lin. 2005. “Toward an Understanding of the Behavioral Intention to Use Mobile Banking.” Computers in Human Behavior 21 (6): 873–891.
  • Luo, Y., and J. Bu. 2016. “How Valuable is Information and Communication Technology? A Study of Emerging Economy Enterprises.” Journal of World Business 51 (2): 200–211.
  • MacKay, R. B., and P. McKiernan. 2004. “Exploring Strategy Context with Foresight.” European Management Review 1 (1): 69–77.
  • Madisha, M., and J. P. Van Belle. 2011. “Factors Influencing SaaS Adoption by Small South African Organisations.” Paper Presented at 11th Annual Conference on World Wide Web Applications, Durban, South Africa.
  • Mamun, A. 2018. “Diffusion of Innovation among Malaysian Manufacturing SMEs.” European Journal of Innovation Management 21 (1): 113–141.
  • Mariani, M. M., M. E. Styven, and F. Teulon. 2021. “Explaining the Intention to Use Digital Personal Data Stores: An Empirical Study.” Technological Forecasting and Social Change 166: 120657.
  • Martínez‐López, F. J., J. C. Gázquez‐Abad, and C. M. Sousa. 2013. “Structural Equation Modelling in Marketing and Business Research: Critical Issues and Practical Recommendations.” European Journal of Marketing 47 (1/2): 115–152.
  • Miao, J. J., and Q. D. Tran. 2013. “B2B E-Commerce Institutionalization in SMEs in Less Developed Countries: A Model and Instrument.” International Journal of E-Adoption (IJEA) 5 (4): 1–21.
  • Moher, D., A. Liberati, J. Tetzlaff, D. G. Altman, and PRISMA Group. 2009. “Preferred Reporting Items for Systematic Reviews and Meta-Analyses: The PRISMA Statement.” Annals of Internal Medicine 151 (4): 264–269, W64.
  • Montazemi, A. R., and H. Qahri-Saremi. 2015. “Factors Affecting Adoption of Online Banking: A Meta-Analytic Structural Equation Modeling Study.” Information & Management 52 (2): 210–226.
  • Müller, J. M., O. Buliga, and K. I. Voigt. 2018. “Fortune Favors the Prepared: How SMEs Approach Business Model Innovations in Industry 4.0.” Technological Forecasting and Social Change 132: 2–17.
  • Narayanan, S., D. Nadarajah, M. Sambasivan, and J. A. Ho. 2020. “Antecedents and Outcomes of the Knowledge Management Process (KMP) in Malaysian SMEs.” Journal of Small Business & Entrepreneurship 1–27. doi: 10.1080%2F08276331.2020.1818540&area=0000000000000001
  • Nielsen, J. 1994. Usability Engineering. London: Elsevier.
  • Ocloo, C. E., H. Xuhua, S. Akaba, M. Addai, D. K. Worwui-Brown, and A. Spio-Kwofie. 2018. “B2B E-Commerce Adoption Amongst Manufacturing SMEs: An Evidence from Ghana.” Australian Journal of Economics and Management Sciences 8 (1): 126–146.
  • Paladino, A. 2008. “Analyzing The Effects of Market and Resource Orientations on Innovative Outcomes in Times of Turbulence.” Journal of Product Innovation Management, 25 (6): 577–592.
  • Pan, Y., and G. M. Zinkhan. 2006. “Determinants of Retail Patronage: A Meta-Analytical Perspective.” Journal of Retailing 82 (3): 229–243.
  • Paul, J., S. Parthasarathy, and P. Gupta. 2017. “Exporting Challenges of SMEs: A Review and Future Research Agenda.” Journal of World Business 52 (3): 327–342.
  • Pfister, P., and C. Lehmann. 2021. “Returns on Digitization in SMEs—A Systematic Literature Review.” Journal of Small Business & Entrepreneurship, Ahead of Print 1–25. https://www.tandfonline.com/doi/abs/10.1080/08276331.2021.1980680
  • Pratono, A. H. 2018. “Does Firm Performance Increase with Risk-Taking Behavior under Information Technological Turbulence? Empirical Evidence from Indonesian SMEs.” The Journal of Risk Finance 19 (4): 361–378.
  • Premkumar, G., and K. Ramamurthy. 1995. “The Role of Interorganizational and Organizational Factors on the Decision Mode for Adoption of Interorganizational Systems.” Decision Sciences 26 (3): 303–336.
  • Purnawirawan, N., M. Eisend, P. De Pelsmacker, and N. Dens. 2015. “A Meta-Analytic Investigation of the Role of Valence in Online Reviews.” Journal of Interactive Marketing 31: 17–27.
  • Rahayu, R., and J. Day. 2017. “E-Commerce Adoption by SMEs in Developing Countries: evidence from Indonesia.” Eurasian Business Review 7 (1): 25–41.
  • Rahi, S., M. M. O. Mansour, M. Alghizzawi, and F. M. Alnaser. 2019. “Integration of UTAUT Model in Internet Banking Adoption Context: The Mediating Role of Performance Expectancy and Effort Expectancy.” Journal of Research in Interactive Marketing 13 (3): 411–435.
  • Rahimi, F., C. Møller, and L. Hvam. 2016. “Business Process Management and IT Management: The Missing Integration.” International Journal of Information Management 36 (1): 142–154.
  • Ramayah, T., and J. Ignatius. 2005. “Impact of Perceived Usefulness, Perceived Ease of Use and Perceived Enjoyment on Intention to Shop Online.” ICFAI Journal of Systems Management (IJSM) 3 (3): 36–51.
  • Rijsdijk, S. A., F. Langerak, and E. Jan Hultink. 2011. “Understanding a Two‐Sided Coin: Antecedents and Consequences of a Decomposed Product Advantage.” Journal of Product Innovation Management 28 (1): 33–47.
  • Rogers, E. M. 1962. “Diffusion of Innovations.” In An Integrated Approach to Communication Theory and Research (pp. 432–448). London: Routledge.
  • Rogers, E. M. 2010. Diffusion of Innovations. New York: Simon and Schuster.
  • Rogers, E. M., and M. M. Allbritton. 1995. “Interactive Communication Technologies in Business Organizations.” The Journal of Business Communication (1973) 32 (2): 177–195.
  • Rosenthal, R. 1979. “The ‘‘File Drawer Problem’’ and Tolerance for Null Results.” Psychological Bulletin. 86: 638–641.
  • Rosenthal, R. 1995. “Writing Meta-Analytic Reviews.” Psychological Bulletin 118 (2): 183–192.
  • Ruivo, P., T. Oliveira, and M. Neto. 2012. “ERP Use and Value: Portuguese and Spanish SMEs.” Industrial Management & Data Systems 112 (7): 1008–1025.
  • Rust, R. T., and B. Cooil. 1994. “Reliability Measures for Qualitative Data: Theory and Implications.” Journal of Marketing Research 31 (1): 1–14.
  • Sabiote, C. M., D. M. Frías, and J. A. Castañeda. 2012. “The Moderating Effect of Uncertainty‐Avoidance on Overall Perceived Value of a Service Purchased Online.” Internet Research 22 (2): 180–198.
  • Salimon, M. G., O. Kareem, S. S. M. Mokhtar, O. A. Aliyu, J. A. Bamgbade, and A. Q. Adeleke. 2021. “Malaysian SMEs m-Commerce Adoption: TAM 3, UTAUT 2 and TOE Approach.” Journal of Science and Technology Policy Management. https://doi.org/10.1108/JSTPM-06-2019-0060
  • Santini, F. D. O., W. J. Ladeira, D. C. Pinto, M. M. Herter, C. H. Sampaio, and B. J. Babin. 2020. “Customer Engagement in Social Media: A Framework and Meta-Analysis.” Journal of the Academy of Marketing Science 48 (6): 1211–1228.
  • Santini, F. D. O., W. J. Ladeira, F. M. B. Mette, and M. C. Ponchio. 2019. “The Antecedents and Consequences of Financial Literacy: A Meta-Analysis.” International Journal of Bank Marketing 37 (6): 1462–1479.
  • Santini, F. D. O., V. A. Vieira, C. H. Sampaio, and M. G. Perin, 2016. Meta-analysis of the long-and short-term effects of sales promotions on consumer behavior. Journal of Promotion Management, 22 (3): 425–442.
  • Scherer, R., and T. Teo. 2019. “Unpacking Teachers’ Intentions to Integrate Technology: A Metaanalysis.” Educational Research Review, 27: 90–109.
  • Schmid, C. H., J. Lau, M. W. McIntosh, and J. C. Cappelleri. 1998. “An Empirical Study of the Effect of the Control Rate as a Predictor of Treatment Efficacy in Meta‐Analysis of Clinical Trials.” Statistics in Medicine 17 (17): 1923–1942.
  • Shah Alam, S., M. Y. Ali, and M. F. Mohd. Jani. 2011. “An Empirical Study of Factors Affecting Electronic Commerce Adoption among SMEs in Malaysia.” Journal of Business Economics and Management 12 (2): 375–399.
  • Sharif Abbasi, M., F. Hussain Chandio, A. Fatah Soomro, and F. Shah. 2011. “Social Influence, Voluntariness, Experience and the Internet Acceptance: An Extension of Technology Acceptance Model within a South-Asian Country Context.” Journal of Enterprise Information Management 24 (1): 30–52.
  • Sila, I. 2013. “Factors Affecting the Adoption of B2B e-Commerce Technologies.” Electronic Commerce Research 13 (2): 199–236.
  • Statistics Canada. 2016. “Income of Families and Individuals: T1 Family File 2016.” Ottawa: Statistics Canada.
  • Sutanonpaiboon, J., and A. M. Pearson. 2006. “E-Commerce Adoption: perceptions of Managers/Owners of Small-and Medium-Sized Enterprises (SMEs) in Thailand.” Journal of Internet Commerce 5 (3): 53–82.
  • Szymanski, D. M., and D. H. Henard. 2001. “Customer Satisfaction: A Meta-Analysis of the Empirical Evidence.” Journal of the Academy of Marketing Science 29 (1): 16–35.
  • Teo, H. H., K. K. Wei, and I. Benbasat. 2003. “Predicting Intention to Adopt Interorganizational Linkages: An Institutional Perspective.” MIS Quarterly 27 (1): 19–49.
  • US Census Bureau. 2018. “Technical Appendix for Protection System Post-Secondary Employment Outcomes (PSEO) (Beta).” https://lehd.ces.census.gov/doc/pseo_appendix_tech_doc.pdf.
  • Vallerand, R. J. 1997. “Toward a Hierarchical Model of Intrinsic and Extrinsic Motivation.” Advances in Experimental Social Psychology 29: 271–360.
  • Venkatesh, V., and H. Bala. 2008. “Technology Acceptance Model 3 and a Research Agenda on Interventions.” Decision Sciences 39 (2): 273–315.
  • Venkatesh, V., M. G. Morris, G. B. Davis, and F. D. Davis. 2003. “User Acceptance of Information Technology: Toward A Unified View.” MIS Quarterly 27 (3): 425–478.
  • Villa, E., L. Ruiz, A. Valencia, and E. Picón. 2018. “Electronic Commerce: Factors Involved in Its Adoption from a Bibliometric Analysis.” Journal of Theoretical and Applied Electronic Commerce Research 13 (1): 39–70.
  • Vinig, T., R. Blocq, J. Braafhart, and O. Laufer. 1998. “Developing a Successful Information and Communication Technology Industry: The Role of Venture Capital, Knowledge, and the Government.” In ICIS 1998 Proceedings, 18. New York: ACM.
  • Vize, R., J. Coughlan, A. Kennedy, and F. Ellis-Chadwick. 2013. “Technology Readiness in a B2B Online Retail Context: An Examination of Antecedents and Outcomes.” Industrial Marketing Management 42 (6): 909–918.
  • Walter, N., S. Katschewitz, S. Köffer, K. Ortbach, and B. Niehaves. 2014. “The Influence of Social Presence on User-to-User Support Procedures.” Paper Presented at Proceedings of the 22nd European Conference on Information Systems (ECIS 2014), Tel Aviv, Israel.
  • Wilkin, C. 2012. “The Role of IT Governance Practices in Creating Business Value in SMEs.” Journal of Organizational and End User Computing (JOEUC) 24 (2): 1–17.
  • Word Bank. 2021. https://www.worldbank.org/en/topic/smefinance
  • Yousafzai, S. Y., G. R. Foxall, and J. G. Pallister. 2007. “Technology Acceptance: A Metaanalysis of the TAM: Part 1.” Journal of Modelling in Management. 2 (3): 251–280
  • Yousafzai, S. Y., G. R. Foxall, and J. G. Pallister. 2010. “Explaining Internet Banking Behavior: theory of Reasoned Action, Theory of Planned Behavior, or Technology Acceptance Model?” Journal of Applied Social Psychology 40 (5): 1172–1202.
  • Zarantonello, L., K. Jedidi, and B. H. Schmitt. 2013. “Functional and Experiential Routes to Persuasion: An Analysis of Advertising in Emerging versus Developed Markets.” International Journal of Research in Marketing 30 (1): 46–56.
  • Zenebe, A., F. M. Alsaaty, and D. Anyiwo. 2018. “Relationship between Individual’s Entrepreneurship Intention, and Adoption and Knowledge of Information Technology and Its Applications: An Empirical Study.” Journal of Small Business & Entrepreneurship 30 (3): 215–232.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.