3,042
Views
2
CrossRef citations to date
0
Altmetric
Original Articles

Measuring Quality in Online Education: A Meta-synthesis

References

  • Agariya, A. K., & Singh, K. (2012). E-Learning quality: Scale development and validation In indian context. Knowledge Management and E-Learning, 4(4), 500–517.
  • AnariNejad, A., Saketi, P., & Safavi, S. (2009). Designing a conceptual framework for evaluation of E-learning programs at higher education institutions. Journal of Technology of Education, 4(3), 191–201. Retrieved from http://www.sid.ir/fa/VEWSSID/J_pdf/37813890302.pdf
  • Barbera, E. (2004). Quality in virtual education environments. British Journal of Educational Technology, 35(1), 13–20.
  • Benigno, V., & Trentin, G. (2000). The evaluation of online courses. Journal of Computer Assisted Learning, 16(3), 259–270. doi:10.1046/j.1365-2729.2000.00137.x
  • Benson, A. D. (2003). Dimensions of quality in online degree programs. American Journal of Distance Education, 17(3), 145–159.
  • Bourne, J., & Moore, J. C. (Eds.). (2003). Elements of quality online education: Practice and direction. Needham, MA: Sloan Consortium.
  • Brown, C. P., & Lan, Y.-C. (2015). A qualitative metasynthesis comparing U.S. teachers’ conceptions of school readiness prior to and after the implementation of NCLB. Teaching and Teacher Education, 45(1), 1–13.
  • Brown, V., Lewis, D., & Toussaint, M. (2016). Students’ perception of quality across course development models. In Society for Information Technology & Teacher Education International Conference 2016 G. Chamblee & L. Langub (Eds.) (pp. 166–171). Chesapeake, VA: Association for the Advancement of Computing in Education (AACE). Retrieved from
  • Casanova, D., Moreira, A., & Costa, N. (2011). Technology enhanced learning in higher education : Results from the design of a quality evaluation framework. Procedia: Social and Behavioral Sciences, 29, 893–902. doi:10.1016/j.sbspro.2011.11.319
  • Cavanaugh, C. (2002). Distance education quality: Success factors for resources, practices and resultsIn. K. Discenza, R., Howard, C. & Schenk (Ed.), The design and management of effective distance learning programs (pp. 171–189). Hershey, PA: Idea Group Press.
  • Chaney, B. H., Eddy, J. M., Dorman, S. M., Glessner, L. L., Lee Green, B., & Lara-Alecio, R. (2009). A primer on quality indicators of distance education. Health Promotion Practice, 10(2), 222–231. doi:10.1016/j.sbspro.2011.11.319
  • Chua, A., & Lam, W. (2007). Quality assurance in online education: The Universitas 21 global approach. British Journal of Educational Technology, 38(1), 133–152. doi:10.1111/j.1467-8535.2006.00652.x
  • Clawson, S. L. (2007). Does quality matter? Measuring whether online course quality standards are predictive of student satisfaction in higher education. Michigan, United States: ProQuest Dissertations Publishing.
  • Dai, X. (2014). Exploring Chinese faculty perceptions of quality standards for online education. Michigan, United States: ProQuest Dissertations Publishing.
  • Esfijani, A. (2015). Quality indicators of virtual education: A meta-synthesis of approaches, criteria, and standards. Strides in Development of Medical Education, 12(1), 150–158.
  • Frydenberg, J. (2002). Quality standards in E-learning: A matrix of analysis. International Review of Research in Open and Distance Learning, 3(2), 1–15.
  • Gaskell, A., & Mills, R. (2015). The quality and reputation of open, distance and E-learning: What are the challenges? Open Learning: the Journal of Open, Distance and E-Learning, 29(3), 190–205. doi:10.1080/02680513.2014.993603
  • Giorgetti, C. G., Romero, L., & Vera, M. (2013). Design of a specific quality assessment model for distance education. Universities and Knowledge Society Journal, 10(2), 301–315. Retrieved from http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.685.5240
  • Gordin, P., & Hall, B. (2012), October. Using a team approach to assess online course quality and training needs with a scorecard called ROCS. 18th Annual Sloan Consortium International Conference on Online Learning, Lake Buena Vista, Florida.
  • Harroff, P., & Valentine, T. (2006). Dimensions of program quality in web-based adult education. The American Journal of Distance Education, 20(1), 7–22.
  • Hew, K. F., Martinez, R., & Lee, J.-Y. (2003). Online education evaluation: What should we evaluate? In M. Simonson & M. Crawford (Eds.), Annual Meeting of the Association for Educational Communications and Technology 2005 (pp. 243–246). Chicago, IL. Association for Educational Communications and Technology
  • Hilera, J. R., Hoya, R., & Vilar, E. T. (2011). Organizing e-learning standards and specifications. In H. R. Arabnia, V. A. Clincy, & A. M. G. Solo (Eds.), Proceedings of the 2011 International Conference on e-learning, e-business, enterprise information systems & e-government (WORLDCOMP’11) (pp. 99–104). Las Vegas Nevada, USA: CSREA Press. http://doi.org/10.1.1.218.1080
  • Hong, A., Shan, J., & Deqing, W. (2014). D2L learning management system in America: It’ s character and it’ s inspiration towards online education of China, 7(3), 1–6. doi:10.3968/5647
  • Hong, W. (2008). Benchmarks and quality assurance for online course development in higher 385 education. US-China Education Review, 5(3), 31–34 Retrieved from http://www.davidpublishing.com/davidpublishing/Upfile/7/19/2012/2012071901046427.doc.
  • Insung, J., & Latchem, C. (2007). Assuring quality in Asian open and distance learning. The Journal of Open and Distance Learning, 22(3), 235–250.
  • Jung, I. (2010). The dimensions of E-learning quality: From the learner’s perspective. Educational Technology Research and Development, 59(4), 445–464. doi:10.1007/s11423-010-9171-4
  • Khan, B. H. (2001). A framework for web-based learning. In B. H. Khan (Ed.), Web-based Training (pp. 75–98). Englewood Cliffs, NJ, USA: Educational Technology Publications.
  • Latchem, C. (2014). Quality assurance in online distance education. In T. Zawacki-Richter & O. Anderson (Eds.), Online distance education: Towards a research agenda (pp. 311–342). Edmonton, Canada: Athabasca University Press.
  • Lezberg, A. K. (2003). Accreditation: Quality control in higher distance education. In M. G. Moore & W. G. Anderson (Eds.), Handbook of distance education (pp. 425–434). London, UK: Erlbaum.
  • Lockee, B., Tech, V., Potter, K., Burton, J., Tech, V., & Kreb, S. G. (2011). Defining quality in distance education: Examining national and international standards for online learning. In 27th Annual Conference on Distance Teaching and Learning (pp. 1–10). Madison: The Board of Regents of the University of Wisconsin System. Retrieved from
  • Lockhart, M., & Lacy, K. (2002). An assessment model and methods for evaluating distance education programmes. Perspective: Policy and Practice in Higher Education, 6(4), 98–104.
  • Lorenzo, G., & Moore, J. (2002). The Sloan Consortium Report to the Nation: Five Pillars of Quality Online Education. Newburyport, MA, USA: Sloan Consortium.
  • Major, C. H., & Savin-Baden, M. (2010). An introduction to qualitative research synthesis: Managing the information explosion in social science research. London, UK, and New York, NY: Routledge.
  • Mariasingam, M. A., & Hanna, D. E. (2006). Benchmarking quality in online degree programs: Status and prospects. Online Journal of Distance Learning Administration, 9(3), 1–11.
  • Masoumi, D., & Lindstrom, B. (2012). Quality in E-learning: A framework for promoting and assuring quality in virtual institutions. Journal of Computer Assisted Learning, 28(1), 27–41. doi:10.1111/j.1365-2729.2011.00440.x
  • McGorry, S. Y. (2003). Measuring quality in online programs. The Internet and Higher Education, 6(2), 159–177. doi:10.1016/S1096-7516(03)00022-8
  • McLoughlin, C., & Visser, T. (2003). Quality and e-learning: Are there universal indicators. In C. McLoughlin, P. LeCornu, & W. Jackson (Eds.), 16th ODLAA Biennial Forum Conference: Sustaining Quality Learning Environments (pp. 1–8). Canberra, Australia: ODLAA. Retrieved from http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.89.7032&rep=rep1&type=pdf
  • Mitchell, R. L. G. (2010). Approaching common ground: Defining quality in online education. New Directions for Community Colleges, 150, 89–94. doi:10.1002/cc.408
  • Moore, J. C. (2005). The Sloan Consortium quality framework and the five pillars. Newburyport, MA, USA: The Sloan Consortium.
  • Osika, E., & Camin, D. (2002). Concentric model for evaluating Internet-based distance learning programs. In 18th Annual Conference on Distance Teaching and Learning (pp. 281–86). Madison: The Board of Regents of the University of Wisconsin.
  • Ossiannilsson, E., Williams, K., Camilleri, A., & Brown, M. (2015). Quality models in online and open education around the globe: State of the art and recommendations. Oslo, Norway: International Council for Open and Distance Education - ICDE. Retrieved from http://www.icde.org/assets/WHAT_WE_DO/icdequalitymodels22.pdf
  • Parker, N. K. (2005). The quality dilemma in online education. In T. Anderson & F. Elloumi (Eds.), Theory and practice of online learning (Vol. 36, pp. 385–409). Athabasca, Alberta, Canada: Athabasca University. doi:10.1111/j.1467-8535.2005.00445_1.x
  • Pawlowski, J. M. (2007). The quality adaptation model: Adaptation and adoption of the quality standard ISO/IEC 19796-1 for learning, education, and training. Journal of Educational Technology & Society, 10(2), 3–16.
  • Peres, P., Lima, L., & Lima., V. (2014). B-learning quality: Dimensions, criteria and pedagogical approach. European Journal of Open, Distance and E-Learning, 17(1), 56–75.
  • Peytcheva-Forsyth, R., & Yovkova, B. (2014). Quality of online education from the perspective of the students (Sofia University Experience). In International Conference on E-Learning’14 (pp. 163–168). La Laguna, Spain.
  • Phipps, R., & Merisotis, J. (2000). Quality on the line: Benchmarks for success in Internet-based distance education. Washington, DC: The Institute for Higher Education Policy. http://eric.ed.gov/PDFS/ED444407.pdf
  • Pons, D., Hilera, J., & Pages, C. (2011). Approaching quality standards to E-learning. Proceedings of the 2011 World Congress in Computer Science, Computer Engineering, and Applied Computing (WORLDCOMP’11; (pp. 228–232). Las Vegas, NV. Retrieved from
  • Porto, S. C. S. (2013). Cost, access, and quality: Breaking the iron triangle through disruptive technology-based innovations. In K. Shattuck (Ed.), Assuring Quality in Online Education: Practices and Processes at the Teaching, Resource, and Program Levels (pp. 18–39). Loudoun County, Virginia, USA: Stylus Publishing, LLC. http://doi.org/10.1037/0022-3514.90.4.644
  • Reglin, T. (2006). E-learning quality and standards from a business perspective. In U.-D. Ehlers & J. M. Pawlowski (Eds.), Handbook on Quality and Standardization in E-Learning (pp. 433–442). Berlin, Germany: Springer.
  • Shava, G., & Ndebele, C. (2014). Towards achieving quality distance education, challenges and opportunities: The case of the Zimbabwe Open University. Journal of Social Sciences, 39(3), 317–330.
  • Shelton, K. (2010). A quality scorecard for the administration of Online Education programs: A Delphi study. Nebraska, USA: The University of Nebraska. Retrieved from http://anitacrawley.net/Articles/sheltondissertation.pdf
  • Shelton, K. (2011). A review of paradigms for evaluating the quality of online education programs. Online Journal of Distance Learning Administration, 4(1), 1–11.
  • Shelton, K., & Isernhagen, J. (2012). Examining elements of quality within online education programs in higher education. In J. Tareillo, F. Stephen, & B. Bizzell (Eds.), NCPEA handbook of online instruction and programs in education leadership (pp. 193–204). Houston, TX: NCPEA Publications (Open Educational Resource). Retrieved from http://cnx.org/content/m42272/latest/
  • Sherry, A. C. (2003). Quality and its measurement in distance education. In M. G. Moore & W. G. Anderson (Eds.), Handbook of distance education (pp. 435–459). London, UK: Erlbaum.
  • Toluie Ashlaghi, A., Taghipour Zahir, A., Delavar, A., & Yari, J. (2013). Internet based distance education quality assessment in Iranian virtual universities. Journal of Basic and Applied Scientific Research, 3(1), 39–44.
  • Walker, S. L., & Fraser, B. (2005). Development and validation of an instrument for assessing distance education learning environments in higher education: The Distance Education Learning Environments Survey (DELES). Learning Environments Research, 8, 289–308. doi:10.1007/s10984-005-1568-3
  • WCET. (1995). Principles of good practice for electronically offered academic degree and certificate programs. Boulder, CO: Western Interstate Commission for Higher Education (WICHE).
  • WCET. (2001). Best practices for electronically offered degree and certificate programs. Boulder, CO: Western Interstate Commission for Higher Education (WICHE).
  • Wimpenny, K., & Savin-Baden, M. (2013). Alienation, agency and authenticity: A synthesis of the literature on student engagement. Teaching in Higher Education, 18(3), 311–326. doi:10.1080/13562517.2012.725223
  • Wise, J.-M., Jones, A., Shen, E., & Braswell, J. (2012). Beyond quality matters: Comprehensive distance learning quality control standards in higher education. In 18th Annual Sloan Consortium International Conference on Online Learning (pp. 247–248). Florida: Sloan Consortium.
  • Young, A., & Norgard, C. (2006). Assessing the quality of online courses from the students’ perspective. The Internet and Higher Education, 9(2), 107–115. doi:10.1016/j.iheduc.2006.03.001
  • Zhao, F. (2003). Enhancing the quality of online higher education through measurement. Quality Assurance in Education, 11(4), 214–221. doi:10.1108/09684880310501395

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.