The role of change agent as mediator in the relationship between HR competencies and organizational performance

REFERENCES

• Baird, L., and Meshoulam, I. (1998), ‘Managing Two Fits of Strategic Human Resource Management,’ The Academy of Management Review, 3, 1, 116–129
   Google Scholar
• Bandura, A. (1986), Social Foundations of Thought and Action, Englewood Cliffs, NJ: Prentice-Hall
   Google Scholar
• Bhatnagar, J., and Sharma, A. (2005), ‘The Indian Perspective of Strategic HR Roles and Organizational Learning Capability,’ International Journal of Human Resource Management, 16, 9, 1711–1739
   Web of Science ®Google Scholar
• Boselie, P., and Paauwe, J. (2004), ‘Human Resource Function Competencies in European Companies,’ Personnel Review, 34, 5, 550–566
   Web of Science ®Google Scholar
• Brockbank, W., and Ulrich, D. (2003), Competencies for the New HR: Society for Human Resource Management, Arizona: University of Michigan Business School, Global Consulting Aliance
   Google Scholar
• Buchanan, D., and Boddy, D. (1992), The Expertise of the Change Agent: Public Performance and Backstage Activity, Upper Saddle River, NJ: Prentice-Hall
   Google Scholar
• Caldwell, R. (2010), ‘Are HR Business Partner Competency Models Effective?’ Applied HRM Research, 12, 1, 40–58
   Google Scholar
• Clemente, M.N. (2003), Managing Corporate Culture for Strategic Success, SmartPros Ltd. Retrieved from http://accounting.smartpros.com/x36880.xml
   Google Scholar
• Csoka, L.S. (1995), Rethinking Human Resources: A Research Report, New York: The Conference Board
   Google Scholar
• Denison, D., and Misha, A. (1995), ‘Towards a Theory of Organizational Culture and Effectiveness,’ Organization Science, 6, 2, 204–223
   Web of Science ®Google Scholar
• Ehrlich, C.J. (1997), ‘Human Resource Management: A Changing Script for a Changing World (Special Issue on the Future of Human Resource Management),’ Human Resource Management, 36, 1, 85–90
   Web of Science ®Google Scholar
• Fraenkel, J.R., and Wallen, E.N. (2005), How to Design and Evaluate Research in Education (6th ed.), New York: McGraw Hill
   Google Scholar
• Gomez-Mejia, L., Balkin, D., Cardy, R., Dimick, D., and Templer, A. (2001), Managing Human Resources (International Edition, 3rd ed.), Upper Saddle River, NJ: Prentice-Hall
   Google Scholar
• Hair, J.F., Anderson, R.E., Tatham, R.L., and Black, W.C. (1998), Multivariate Data Analysis(5th ed.),Upper Saddle River, NJ: Prentice-Hall International
   Google Scholar
• Heisler, J.W. (2003), Competency Today Required by Today HRM Professionals, Link & Learn eNewsletter. Retrieved from http:// www.hra-nca.org/savedfiles/heisler.pdf
   Google Scholar
• Huang, T.C. (2000), ‘Are the Human Resource Practices of Effective Firms Distinctly Different From Those of Poorly Performing Ones? Evidence From Taiwanese Enterprises,’ International Journal of Human Resource Management, 11, 2, 436–451
   Web of Science ®Google Scholar
• Huselid, M.A., Jackson, S.E., and Schuler, R.S. (1997), ‘Technical and Strategic Human Resource Management Effectiveness as Determinants of Organizational Performance,’ Academy of Management Journal, 40, 1, 171–188
   Web of Science ®Google Scholar
• Kelly, J., and Gennard, J. (1996), ‘The Role of Personnel Directors on the Board of Directors,’ Personnel Review, 25, 1, 7–24
   Web of Science ®Google Scholar
• Kerlinger, F.N. (1973), Foundation of Behaviour Research(5th ed.), New York: Holt, Rinehart and Wiston, Inc
   Google Scholar
• Ketter, P. (2006), ‘Investing in Learning: Looking for Performance,’ Training and Development, 60, 12, 30–33
   Google Scholar
• Khatri, N. (1999), ‘Emerging Issues in Strategic HRM Singapore,’ International Journal of Manpower, 20, 8, 516–529
   Web of Science ®Google Scholar
• Khatri, N. (2006), ‘Building Capability in Health Care Organizations,’ Health Care Management Review, 31, 1, 45–54
   PubMed Web of Science ®Google Scholar
• Khatri, N., Baveja, A., Agrawal, N., and Brown, G. (2010), ‘HR and IT Capabilities and Complementarities in Knowledge-Based Services,’ International Journal of Human Resource Management, 21, 15, 2889–2909
   Web of Science ®Google Scholar
• Khatri, N., and Budhwar, P. (2002), ‘A Study of Strategic HR Issues in an Asian Context,’ Personnel Review, 31, 2, 166–188
   Web of Science ®Google Scholar
• Lawler, E.E., and Mohrman, A.M. (2003), Creating a Strategic Human Resource Organization: An Assessment of Trends and New Directions, Stanford, CA: Stanford University Press
   Google Scholar
• Long, C.S., and Ismail, W.K.W. (2008), ‘Understanding the Relationship of HR Competencies and Roles of Malaysian Human Resource Professionals,’ European Journal of Social Sciences, 7, 1, 88–103
   Google Scholar
• Losey, M. (1999), ‘Mastering the Competencies of HR Management,’ Human Resource Management, 38, 2, 99–103
   Web of Science ®Google Scholar
• Panayotopoulou, L., and Papalexandris, N. (2004), ‘Examining the Link Between Human Resource Management Orientation and Organizational Performance,’ Personnel Review, 33, 5/6, 499–520
   Web of Science ®Google Scholar
• Pietersen, F.L., and Engelbrecht, A.S. (2005), ‘The Strategic Partnership Role of Senior Human Resource Managers in South African Organisations,’ Management Dynamics, 14, 4, 47–58
   Google Scholar
• Ramlall, S.J. (2006), ‘Identifying and Understanding HR Competencies and their Relationship to Organizational Practices,’ Applied HRM Research, 11, 1, 27–38
   Google Scholar
• Rees, C.J., and Johari, H. (2010), ‘Senior Managers' Perceptions of the HRM Function During Times of Strategic Organizational Change. Case Study Evidence from a Public Sector Banking Institution in Malaysia,’ Journal of Organizational Change Management, 23, 5, 517–536
   Web of Science ®Google Scholar
• Sartain, L. (2010), HR's Role in Driving a High-Performance Culture, Retrieved from http://www.humanresourcesmagazine.com.au/articles/AC/0C0209AC.asp?Type = 60&Category = 919
   Google Scholar
• Schoonver, S. (1997), ‘New HR Skills Needed for a New Work Environment,’ Employment Relations Today, 24, 3, 21–32
   Google Scholar
• Selmer, J., and Chiu, R. (2004), ‘Required Human Resources Competencies in the Future: A Framework for Developing HR Executives in Hong Kong,’ Journal of World Business, 39, 324–336
   Web of Science ®Google Scholar
• Som, A. (2002), ‘Role of Human Resource Management in Organizational Design,’ unpublished doctoral dissertation, Indian Institute of Management, Ahmedabad
   Google Scholar
• Stajkovic, A., and Luthans, F. (1998), ‘Self-Efficacy and Work-Related Performance: A Meta-Analysis,’ Psychological Bulletin, 124, 2, 240–261
   Web of Science ®Google Scholar
• Ulrich, D. (1997), Human Resource Champions: The Next Agenda for Adding Value and Delivery Results, Harvard Business School Press. Retrieved from http://www.gowerpub.com/pdf/HR_Business_Partners_Ch1.pdf
   Google Scholar
• Ulrich, D., and Brockbank, W. (2005), The HR Value Proposition, Boston, MA: Harvard Business School Press
   Google Scholar
• Ulrich, D., Brockbank, W., Johnson, D., Sandholtz, K., and Younger, J. (2008), HR Competencies: Master at the Intersection of People and Business, Utah: The RBL Institute, The Society for HRM
   Google Scholar
• Ulrich, D., Brockbank, W., Yeung, A., and Lake, D. (1995), ‘Human Resource Competencies and Empirical Assessment,’ Human Resources Management, 34, 4, 473–496
   Web of Science ®Google Scholar
• Ulrich, D., and Eichinger, R. (1998), ‘Delivering HR with an Attitude,’ HR Magazine, June, 155–161
   Google Scholar
• Werner, J.M., and DeSimone, R.L. (2009), Human Resource Development (5th ed.), Mason, OH: South-Western
   Google Scholar
• Wright, P.M., Dunford, B., and Snell, S. (2001), ‘Human Resources and the Resource Based View of the Firm,’ Journal of Management, 27, 701–721
   Web of Science ®Google Scholar
• Yusoff, Y.M., Abdullah, H.S., and Ramayah, T. (2009), ‘HR Roles Effectiveness and HR Contributions Effectiveness: Comparing Evidence from HR and Line Managers in Malaysia,’ International Journal of Business and Management, 4, 2, 158–163
   Google Scholar