Unveiling affective disablism at work: a structural approach to microaggressions

References

• Ahmed, S. 2004. “Affective Economies.” Social Text 22 (2): 117–139. https://doi.org/10.1215/01642472-22-2_79-117.
   Google Scholar
• Ahmed, S. 2013. The Cultural Politics of Emotion. London and New York: Routledge.
   Google Scholar
• Alcoff, L., and L. Gray. 1993. “Survivor Discourse: Transgression or Recuperation?” Signs: Journal of Women in Culture and Society 18 (2): 260–290. https://doi.org/10.1086/494793.
   Web of Science ®Google Scholar
• Ashforth, B. E., and R. H. Humphrey. 1995. “Emotion in the Workplace: A Reappraisal.” Human Relations 48 (2): 97–125. https://doi.org/10.1177/001872679504800201.
   Web of Science ®Google Scholar
• Ashkanasy, N. M., and C. E. J. Härtel. 2014. “Positive and Negative Affective Climate and Culture: The Good, the Bad, and the Ugly.” In The Oxford Handbook of Organizational Climate and Culture, edited by B. Schneider, K. M. Barbera, 136–152. London: Oxford University Press.
   Google Scholar
• Barnes, C., and G. Mercer. 2005. “Disability Work and Welfare: Challenging the Social Exclusion of Disabled People.” Work Employment and Society 19 (3): 527–545. https://doi.org/10.1177/0950017005055669.
   Web of Science ®Google Scholar
• Beatty, J. E., D. C. Baldridge, S. A. Boehm, M. Kulkarni, and A. J. Colella. 2019. “On the Treatment of Persons with Disabilities in Organizations: A Review and Research Agenda.” Human Resource Management 58 (2): 119–137. https://doi.org/10.1002/hrm.21940.
   Web of Science ®Google Scholar
• Beyes, T., and C. Steyaert. 2012. “Spacing Organization: Non-Representational Theory and Performing Organizational Space.” Organization 19 (1): 45–61. https://doi.org/10.1177/1350508411401946.
   Web of Science ®Google Scholar
• Black, R. S., and L. Pretes. 2007. “Victims and Victors: Representation of Physical Disability on the Silver Screen.” Research and Practice for Persons with Severe Disabilities 32 (1): 66–83. https://doi.org/10.2511/rpsd.32.1.66.
   Web of Science ®Google Scholar
• Bougie, R., and U. Sekaran. 2019. Research Methods for Business: A Skill Building Approach. Chichester: Wiley.
   Google Scholar
• Byrne, B. 2022. “How Inclusive is the Right to Inclusive Education? An Assessment of the UN Convention on the Rights of Persons with Disabilities’ Concluding Observations.” International Journal of Inclusive Education 26 (3): 301–318. https://doi.org/10.1080/13603116.2019.1651411.
   Google Scholar
• Campbell, F. K. 2009. Contours of Ableism: The Production of Disability and Abledness. Basingstoke: Palgrave Macmillan.
   Google Scholar
• Carr, M., and E. K. Kelan. 2023. “Between Consumption, Accumulation and Precarity: The Psychic and Affective Practices of the Female Neoliberal Spiritual Subject.” Human Relations 76 (2): 258–285. https://doi.org/10.1177/00187267211058577.
   Web of Science ®Google Scholar
• Clough, P. T., G. Goldberg, R. Schiff, A. Weeks, and C. Willse. 2007. “Notes towards a Theory of Affect-Itself.” Ephemera: Theory and Politics in Organization 7 (1): 60–77.
   Google Scholar
• Clough, P. T., and J. Halley. 2007. The Affective Turn: Theorizing the Social. Durham and London: Duke University Press.
   Google Scholar
• Conover, K. J., T. Israel, and K. Nylund-Gibson. 2017. “Development and Validation of the Ableist Microaggressions Scale.” The Counseling Psychologist 45 (4): 570–599. https://doi.org/10.1177/0011000017715317.
   Web of Science ®Google Scholar
• Dobusch, L. 2017. “Gender, Dis-/Ability and Diversity Management: Unequal Dynamics of Inclusion?” Gender, Work & Organization 24 (5): 487–505. https://doi.org/10.1111/gwao.12159.
   Web of Science ®Google Scholar
• Dolmage, J. T. 2017. Academic Ableism: Disability and Higher Education. Ann Arbor: University of Michigan Press.
   Google Scholar
• Fleischmann, A., L. Holck, H. Liu, S. L. Muhr, and A. Murgia. 2022. “Organizing Solidarity in Difference: Challenges, Achievements, and Emerging Imaginaries.” Organization 29 (2): 233–246. https://doi.org/10.1177/13505084221083907.
   Web of Science ®Google Scholar
• Fotaki, M., and A. Pullen. 2019. Diversity, Affect and Embodiment in Organizing. Cham, Switzerland: Palgrave Macmillan.
   Google Scholar
• Fotaki, M., K. Kenny, and S. J. Vachhani. 2017. “Thinking Critically about Affect in Organization Studies: Why It Matters.” Organization 24 (1): 3–17. https://doi.org/10.1177/1350508416668192.
   Web of Science ®Google Scholar
• Geiger, B. B., K. A. Van Der Wel, and A. G. Tøge. 2017. “Success and Failure in Narrowing the Disability Employment Gap: Comparing Levels and Trends across Europe 2002–2014.” BMC Public Health 17 (1): 928. https://doi.org/10.1186/s12889-017-4938-8.
   Google Scholar
• Goodley, D. 2014. Dis/Ability Studies. London and New York: Routledge.
   Google Scholar
• Goodley, D. 2020. Disability and Other Human Questions. Bingley: Emerald Publishing Limited.
   Google Scholar
• Goodley, D., and K. Runswick-Cole. 2011. “The Violence of Disablism.” Sociology of Health & Illness 33 (4): 602–617. https://doi.org/10.1111/j.1467-9566.2010.01302.x.
   PubMed Web of Science ®Google Scholar
• Goodley, D. 2003. “Against a Politics of Victimisation: Disability Culture and Self-Advocates with Learning Difficulties.” In Disability, Culture and Identity, edited by S. Riddell, N. Watson, 105–130. London and New York: Routledge.
   Google Scholar
• Harpur, P., and P. Blanck. 2020. “Gig Workers with Disabilities: Opportunities, Challenges, and Regulatory Response.” Journal of Occupational Rehabilitation 30 (4): 511–520. https://doi.org/10.1007/s10926-020-09937-4.
   PubMed Web of Science ®Google Scholar
• Hein, P. H., and S. Ansari. 2022. “From Sheltered to Included: The Emancipation of Disabled Workers from Benevolent Marginalization.” Academy of Management Journal 65 (3): 749–783. https://doi.org/10.5465/amj.2020.1689.
   Web of Science ®Google Scholar
• Hemmings, C. 2012. “Affective Solidarity: Feminist Reflexivity and Political Transformation.” Feminist Theory 13 (2): 147–161. https://doi.org/10.1177/1464700112442643.
   Web of Science ®Google Scholar
• Hochschild, A. R. 1983. The Managed Heart: Commercialization of Human Feeling. London: University of California.
   Google Scholar
• Holmqvist, M., C. Maravelias, and P. Skålén. 2013. “Identity Regulation in Neo-Liberal Societies: Constructing the ‘Occupationally Disabled’ Individual.” Organization 20 (2): 193–211. https://doi.org/10.1177/1350508412438704.
   Web of Science ®Google Scholar
• Hughes, B. 2012. “Fear, Pity and Disgust: Emotions and the Non-Disabled Imaginary.” In Routledge Handbook of Disability Studies, edited by N. Watson, A. Roulstone, C. Thomas, 67–78. London: Routledge.
   Google Scholar
• Hughes, B., L. McKie, D. Hopkins, and N. Watson. 2005. “Love’s Labours Lost? Feminism, the Disabled People’s Movement and an Ethic of Care.” Sociology 39 (2): 259–275. https://doi.org/10.1177/0038038505050538.
   Google Scholar
• Jammaers, E., P. Zanoni, and J. Williams. 2021. “Not All Fish Are Equal: A Bourdieuan Analysis of Ableism in a Financial Services Company.” The International Journal of Human Resource Management 32 (11): 2519–2544. https://doi.org/10.1080/09585192.2019.1588348.
   Web of Science ®Google Scholar
• Jammaers, E. 2023a. “On Ableism and Anthropocentrism: A Canine Perspective on the Workplace Inclusion of Disabled People.” Human Relations 76 (2): 233–257. https://doi.org/10.1177/00187267211057549.
   Web of Science ®Google Scholar
• Jammaers, E. 2023b. “Theorizing Discursive Resistance to Organizational Ethics of Care through a Multi-Stakeholder Perspective on Disability Inclusion Practices.” Journal of Business Ethics 183 (2): 333–345. https://doi.org/10.1007/s10551-022-05079-0.
   Web of Science ®Google Scholar
• Jammaers, E., and J. Williams. 2023. “Turning Disability into a Business: Disabled Entrepreneurs’ Anomalous Bodily Capital.” Organization 30 (5): 981–1003. https://doi.org/10.1177/13505084211032312.
   Web of Science ®Google Scholar
• Jammaers, E., and P. Zanoni. 2021. “The Identity Regulation of Disabled Employees: Unveiling the ‘Varieties of Ableism’ in Employers’ Socio-Ideological Control.” Organization Studies 42 (3): 429–452. https://doi.org/10.1177/0170840619900292.
   Web of Science ®Google Scholar
• Jammaers, E., and P. Zanoni. 2020. “Unexpected Entrepreneurs: The Identity Work of Entrepreneurs with Disabilities.” Entrepreneurship & Regional Development 32 (9-10): 879–898. https://doi.org/10.1080/08985626.2020.1842913.
   Web of Science ®Google Scholar
• Jammaers, E., and S. Ybema. 2023. “Oddity as Commodity? The Body as Symbolic Resource for Other-Defying Identity Work.” Organization Studies 44 (5): 785–805. https://doi.org/10.1177/01708406221077770.
   Web of Science ®Google Scholar
• Janssens, M., and C. Steyaert. 2019. “A Practice-Based Theory of Diversity: Respecifying (in) Equality in Organizations.” Academy of Management Review 44 (3): 518–537. https://doi.org/10.5465/amr.2017.0062.
   Web of Science ®Google Scholar
• Johansson, J., J. Tienari, and A. Valtonen. 2017. “The Body, Identity and Gender in Managerial Athleticism.” Human Relations 70 (9): 1141–1167. https://doi.org/10.1177/0018726716685161.
   Web of Science ®Google Scholar
• Jones, M. 2022. “COVID-19 and the Labour Market Outcomes of Disabled People in the UK.” Social Science & Medicine 292: 114637. https://doi.org/10.1016/j.socscimed.2021.114637.
   Web of Science ®Google Scholar
• Kafer, A. 2013. Feminist, Queer, Crip. Bloomington and Indianapolis: Indiana University Press.
   Google Scholar
• Katila, S., A. Kuismin, and A. Valtonen. 2020. “Becoming Upbeat: Learning the Affecto-Rhythmic Order of Organizational Practices.” Human Relations 73 (9): 1308–1330. https://doi.org/10.1177/0018726719867753.
   Web of Science ®Google Scholar
• Kattari, S. K. 2020. “Ableist Microaggressions and the Mental Health of Disabled Adults.” Community Mental Health Journal 56 (6): 1170–1179. https://doi.org/10.1007/s10597-020-00615-6.
   PubMed Web of Science ®Google Scholar
• Keevers, L., and C. Sykes. 2016. “Food and Music Matters: Affective Relations and Practices in Social Justice Organizations.” Human Relations 69 (8): 1643–1668. https://doi.org/10.1177/0018726715621368.
   Web of Science ®Google Scholar
• Keller, R. M., and C. E. Galgay. 2010. “Microaggressive Experiences of People with Disabilities.” In Microaggressions and Marginality: Manifestation, Dynamics, and Impact, edited by D. W. Sue, 241–267. Hoboken, New Jersey: Wiley.
   Google Scholar
• Kim, J. Y., and A. Meister. 2023. “Microaggressions, Interrupted: The Experience and Effects of Gender Microaggressions for Women in STEM.” Journal of Business Ethics 185 (3): 513–531. https://doi.org/10.1007/s10551-022-05203-0.
   Web of Science ®Google Scholar
• Klinksiek, I. D., E. Jammaers, and L. Taskin. 2023. “A Framework for Disability in the New Ways of Working.” Human Resource Management Review 33 (2): 100954. https://doi.org/10.1016/j.hrmr.2023.100954.
   Web of Science ®Google Scholar
• Lett, K., A. Tamaian, and B. Klest. 2020. “Impact of Ableist Microaggressions on University Students with Self-Identified Disabilities.” Disability & Society 35 (9): 1441–1456. https://doi.org/10.1080/09687599.2019.1680344.
   Web of Science ®Google Scholar
• Lourens, H., and A. Zeyen. 2024. “Experiences within Pharmacies: Reflections of Persons with Visual Impairment in South Africa.” Disability & Society 1–17. https://doi.org/10.1080/09687599.2024.2328587.
   Web of Science ®Google Scholar
• Lui, P., and L. Quezada. 2019. “Associations between Microaggression and Adjustment Outcomes: A Meta-Analytic and Narrative Review.” Psychological Bulletin 145 (1): 45–78. https://doi.org/10.1037/bul0000172.
   PubMed Web of Science ®Google Scholar
• McClure, E., and R. Rini. 2020. “Microaggression: Conceptual and Scientific Issues.” Philosophy Compass 15 (4): 11. https://doi.org/10.1111/phc3.12659.
   Web of Science ®Google Scholar
• McTernan, E. 2018. “Microaggressions, Equality, and Social Practices.” Journal of Political Philosophy 26 (3): 261–281. https://doi.org/10.1111/jopp.12150.
   Web of Science ®Google Scholar
• Menges, J., and M. Kilduff. 2015. “Group Emotions: Cutting the Gordian Knots concerning Terms, Levels of Analysis, and Processes.” Academy of Management Annals 9 (1): 845–928. https://doi.org/10.5465/19416520.2015.1033148.
   Web of Science ®Google Scholar
• Mik-Meyer, N. 2016. “Othering, Ableism and Disability: A Discursive Analysis of co-Workers’ Construction of Colleagues with Visible Impairments.” Human Relations 69 (6): 1341–1363. https://doi.org/10.1177/0018726715618454.
   Web of Science ®Google Scholar
• Mühlhoff, R., and J. Slaby. 2018. “Immersion at Work: Affect and Power in post-Fordist Work Cultures.” In Affect in Relation: Families, Places, Technologies, edited by B. Röttger-Rösler, J. Slaby, 154–174. London and New York: Routledge.
   Google Scholar
• Negri, A. 1999. “Value and Affect.” Boundary 2 26 (2): 77–88.
   Web of Science ®Google Scholar
• Parke, M. R., and M. G. Seo. 2017. “The Role of Affect Climate in Organizational Effectiveness.” Academy of Management Review 42 (2): 334–360. https://doi.org/10.5465/amr.2014.0424.
   Web of Science ®Google Scholar
• Pérez Huber, L., and D. G. Solorzano. 2015. “Racial Microaggressions as a Tool for Critical Race Research.” Race Ethnicity and Education 18 (3): 297–320. https://doi.org/10.1080/13613324.2014.994173.
   Web of Science ®Google Scholar
• Pierce, C. M. 1974. “Psychiatric Problems of the Black Minority.” American Handbook of Psychiatry 2: 512–523.
   Google Scholar
• Price, M. 2015. “The Bodymind Problem and the Possibilities of Pain.” Hypatia 30 (1): 268–284. https://doi.org/10.1111/hypa.12127.
   Web of Science ®Google Scholar
• Pulrang, A. 2022. 3 Disability Microaggressions And Why They Matter. Forbes Magazine, February 26. https://www.forbes.com/sites/pulrang/2022/02/26/5-disability-microaggressions-and-why-they-matter/
   Google Scholar
• Reeve, D. 2002. “Negotiating Psycho-Emotional Dimensions of Disability and Their Influence on Identity Constructions.” Disability & Society 17 (5): 493–508. https://doi.org/10.1080/09687590220148487.
   Web of Science ®Google Scholar
• Reeve, D. 2006. “Towards a Psychology of Disability: The Emotional Effects of Living in a Disabling Society.” In Disability and Psychology: Critical Introductions and Reflections, edited by D. Goodley and R. Lawthom, 94–107. London: Palgrave.
   Google Scholar
• Reeve, D. 2013. “Psycho-Emotional Disablism and Internalised Oppression.” In Disabling Barriers – Enabling Environments, edited by J. Swain, C. Thomas, C. Barnes, S. French, 92–98. London: Sage.
   Google Scholar
• Riach, K., and L. Cutcher. 2014. “Built to Last: Ageing, Class and the Masculine Body in a UK Hedge Fund.” Work, Employment and Society 28 (5): 771–787. https://doi.org/10.1177/0950017013506773.
   Web of Science ®Google Scholar
• Robert, P. M., and S. L. Harlan. 2006. “Mechanisms of Disability Discrimination in Large Bureaucratic Organizations: Ascriptive Inequalities in the Workplace.” The Sociological Quarterly 47 (4): 599–630. https://doi.org/10.1111/j.1533-8525.2006.00060.x.
   Web of Science ®Google Scholar
• Samoy, E., and L. Waterplas. 2012. “Designing Wage Subsidies for People with Disabilities, as Exemplified by the Case of Flanders (Belgium).” Alter 6 (2): 94–109. https://doi.org/10.1016/j.alter.2012.02.014.
   Google Scholar
• Sanmiquel-Molinero, L., and J. Pujol-Tarrés. 2020. “Putting Emotions to Work: The Role of Affective Disablism and Ableism in the Constitution of the Dis/Abled Subject.” Disability & Society 35 (4): 542–569. https://doi.org/10.1080/09687599.2019.1650719.
   Web of Science ®Google Scholar
• Scholz, F., and J. Ingold. 2021. “Activating the ‘Ideal Jobseeker’: Experiences of Individuals with Mental Health Conditions on the UK Work Programme.” Human Relations 74 (10): 1604–1627. https://doi.org/10.1177/0018726720934848.
   Web of Science ®Google Scholar
• Schur, L., D. Kruse, and P. Blanck. 2013. People with Disabilities: Sidelined or Mainstreamed? Cambridge: Cambridge University Press.
   Google Scholar
• Shakespeare, T. 1994. “Cultural Representation of Disabled People: Dustbins for Disavowal?” Disability & Society 9 (3): 283–299. https://doi.org/10.1080/09687599466780341.
   Web of Science ®Google Scholar
• Shakespeare, T. 2006. Disability Rights and Wrongs. Abingdon: Routledge.
   Google Scholar
• Shildrick, M. 2009. Dangerous Discourse of Disability, Subjectivity and Sexuality. Basingstoke: Palgrave Macmillan.
   Google Scholar
• Singer, J. 1999. “Why Can’t You Be Normal for Once in Your Life? From a Problem with No Name to the Emergence of a New Category of Difference.” In Disability Discourse, edited by M. Corker, S. French, 59–70. Buckingham: Open University Press.
   Google Scholar
• Sue, D., C. Capodilupo, G. Torino, J. Bucceri, A. Holder, K. Nadal, and M. Esquilin. 2007. “Racial Microaggressions in Everyday Life: Implications for Clinical Practice.” The American Psychologist 62 (4): 271–286. https://doi.org/10.1037/0003-066X.62.4.271.
   PubMed Web of Science ®Google Scholar
• Swain, J., and S. French. 2000. “Towards an Affirmation Model of Disability.” Disability & Society 15 (4): 569–582. https://doi.org/10.1080/09687590050058189.
   Web of Science ®Google Scholar
• Thomas, C. 2007. Sociologies of Disability and Illness: Contested Ideas in Disability Studies and Medical Sociology. London: Macmillan International Higher Education.
   Google Scholar
• Vachhani, S. J., and A. Pullen. 2019. “Ethics, Politics and Feminist Organizing: Writing Feminist Infrapolitics and Affective Solidarity into Everyday Sexism.” Human Relations 72 (1): 23–47. https://doi.org/10.1177/0018726718780988.
   Web of Science ®Google Scholar
• van Amsterdam, N., D. van Eck, and K. Meldgaard Kjær. 2023. “On (Not) Fitting In: Fat Embodiment, Affect and Organizational Materials as Differentiating Agents.” Organization Studies 44 (4): 593–612. https://doi.org/10.1177/01708406221074162.
   Web of Science ®Google Scholar
• Van Laer, K., E. Jammaers, and W. Hoeven. 2022. “Disabling Organizational Spaces: Exploring the Processes through Which Spatial Environments Disable Employees with Impairments.” Organization 29 (6): 1018–1035. https://doi.org/10.1177/1350508419894698.
   Web of Science ®Google Scholar
• Washington, E. F., A. H. Birch, and L. M. Roberts. 2020. “When and How to Respond to Microaggressions.” Harvard Business Review, July 3, 2020. https://hbr.org/2020/07/when-and-how-to-respond-to-microaggressions
   Web of Science ®Google Scholar
• Watermeyer, B. 2012. Towards a Contextual Psychology of Disablism. London and New York: Routledge.
   Google Scholar
• Watermeyer, B., and L. Swartz. 2008. “Conceptualising the Psycho-Emotional Aspects of Disability and Impairment: The Distortion of Personal and Psychic Boundaries.” Disability & Society 23 (6): 599–610. https://doi.org/10.1080/09687590802328477.
   Web of Science ®Google Scholar
• Waters-Lynch, J., and C. Duff. 2021. “The Affective Commons of Coworking.” Human Relations 74 (3): 383–404. https://doi.org/10.1177/0018726719894633.
   Web of Science ®Google Scholar
• Wendell, S. 1996. The Rejected Body: Feminist Philosophical Reflections on Disability. New York and London: Routledge.
   Google Scholar
• Williams, J., and S. Mavin. 2012. “Disability as Constructed Difference: A Literature Review and Research Agenda for Management and Organization Studies.” International Journal of Management Reviews 14 (2): 159–179. https://doi.org/10.1111/j.1468-2370.2012.00329.x.
   Web of Science ®Google Scholar
• Zeyen, A., and O. Branzei. 2023. “Disabled at Work: Body-Centric Cycles of Meaning-Making.” Journal of Business Ethics: JBE 185 (4): 1–44. https://doi.org/10.1007/s10551-023-05344-w.
   Web of Science ®Google Scholar