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Journal of the Chinese Institute of Industrial Engineers Volume 28, 2011 - Issue 2: Service science – the trend and the future core
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Original Articles

A new method of using TRIZ for problem solving and improvement design for a government department

改良式TRIZ創意管理專案診斷方法在政府部門運用之研究

江瑞清、 周元如*、 孫保瑞 中原大學系統與工業與系統工程學系320桃園縣中壢市中北路200號

Jui-Chin Jiang Department of Industrial and Systems Engineering, Chung Yuan Christian University, 200 Chung Pei Road, Chung Li City 320, Taiwan, Republic of China
,
Yuan-Ju Chou Department of Industrial and Systems Engineering, Chung Yuan Christian University, 200 Chung Pei Road, Chung Li City 320, Taiwan, Republic of ChinaCorrespondence[email protected]
&
Paul Sun Department of Industrial and Systems Engineering, Chung Yuan Christian University, 200 Chung Pei Road, Chung Li City 320, Taiwan, Republic of China
Pages 155-164 | Received 15 May 2010, Accepted 15 Nov 2010, Published online: 02 Feb 2011

References

  • Altshuller , G . 1997 . 40 Principles – TRIZ Keys to Technical Innovation , Massachusetts : Technical Innovation Center .
  • Annette , MW . 2001 . The Five Faces of Genius , New York : Viking Press .
  • Domb, E., Strategic TRIZ and tactical TRIZ: using the technology evolution tools, Available online at: www.triz-journal.com/archives/2000/01/e/index.htm (accessed December 9, 2010).
  • Kaplan , S . 1996 . An Introduction to TRIZ: The Russian Theory of Inventive Problem Solving , Southfield, MI : Ideation International Inc. .
  • Mann, D., “Systematic win problem solving in a business environment,” presented at the TRIZ Journal, Apr.29, St. Louis, USA (2002).
  • Mann , D . 2007 . Hands-on Systematic Innovation for Business and Management , UK : Lazarus Press .
  • Marsh, D.G., F.H. Waters and D.L. Mann, “Using TRIZ to resolve educational delivery conflicts inherent to expelled students in Pennsylvania,” presented at the The TRIZ Journal, Nov.6–8, Strasbourg, France (2002).
  • Ruchti, B. and P. Livotov, TRIZ-based innovation principles and a process for problem solving in business and management, Available online at: www.triz-journal.com/archives/2001/12/c/index.htm (accessed December 20, 2001).
  • Zhang, J., K.C. Tan, and K.H. Chai, “Systematic innovation in service design through TRIZ,” presented at the TRIZ Journal, Jun. 16–18, Lake Como, Italy (2003).
  • Zlotin, B., A. Zusman, L. Kaplan, S. Visnepolschi, V. Proseanic and S. Malkin, TRIZ beyond technology: the theory and practice of applying TRIZ to non-technical areas, Available online at: www.ideationtriz.com/new/materials/TRIZbeyondTechnology.pdf (accessed January 20, 2001).

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