References
- Beer, Michael, Russell A. Eisenstat, and Bert Spector (1990), The Critical Path to Corporate Renewal“ Harvard Business School Press, ISBN 0-87584-239-9.
- “Digital Equipment to Enter New Area of Technology” (1991), New York Times. (April 4), 4.
- Doyle, Stephen X. and Benson P. Shapiro (1980), “What Counts Most in Motivating Your Salesforce?” Harvard Business Review, (May-June), Reprint #80305.
- Doyle, Stephen X. and Benson P. Shapiro (1983), “Make Your Sales Task Clear.” Harvard Business Review, (November-December), Reprint #83615.
- Levitt, Theodore (1983), “After the Sale is Over…” Harvard Business Review, (September-October), Reprint #83511.