0
Views
0
CrossRef citations to date
0
Altmetric
Research Article

Netiquette practices and perceptions in TESOL-related online communities

&

References

  • Abboodi, A. S., and A. Pandian. 2016. “Inappropriateness in Iraqi EFL Learners’ E-Mail Requests to Professor.” IRA International Journal of Education and Multidisciplinary Studies 3 (3): 402–417. https://doi.org/10.21013/jems.v3.n3.p13.
  • Abduvaliyeva, R., and S. Yusupova. 2022. “The Importance of Politeness in Online Communication.” Asian Journal of Research in Social Sciences and Humanities 12 (4): 122–126. https://doi.org/10.5958/2249-7315.2022.00165.4.
  • Al-Khatib, M. A. 2021. “(Im) Politeness in Intercultural Email Communication Between People of Different Cultural Backgrounds: A Case Study of Jordan and the USA.” Journal of Intercultural Communication Research 50 (4): 409–430. https://doi.org/10.1080/17475759.2021.1913213.
  • Arouri, Y. M., and D. A. Hamaidi. 2017. “Undergraduate Students’ Perspectives of the Extent of Practicing Netiquettes in a Jordanian Southern University.” International Journal of Emerging Technologies in Learning 12 (3): 84–97. https://doi.org/10.3991/ijet.v12i03.6424.
  • Atifi, H., S. Mandelcwajg, and M. Marcoccia. 2011. “The co-Operative Principle and Computer-Mediated Communication: The Maxim of Quantity in Newsgroup Discussions.” Language Sciences 33 (2): 330–340. https://doi.org/10.1016/j.langsci.2010.10.011.
  • Averianova, I. E. 2007. “Linguistic Netiquette as Viewed from the EFL Classroom.” NUCB Journal of Language, Culture, and Communication 8 (2): 29–36.
  • Baron, N. 2000. Alphabet to Email: How Written English Evolved and Where It’s Heading. New York/London: Routledge.
  • Bartl, R. 2017. “Impact of Netiquette on Email Communication.” Journal of Applied Leadership and Management 5: 35–61.
  • Bax, S. 2003. “CALL— Past, Present and Future.” System 31 (1): 13–28. https://doi.org/10.1016/S0346-251X(02)00071-4.
  • Behnam, B., L. A. A. Hamed, and F. G. Asli. 2013. “An Investigation of Giving Condolences in English and Persian via Short Messages.” Procedia- Social and Behavioral Sciences 70: 1679–1685. https://doi.org/10.1016/j.sbspro.2013.01.240.
  • Biesenbach-Lucas, S. 2007. “Students Writing Emails to Faculty: An Examination of e-Politeness among Native and non-Native Speakers of English.” Language Learning and Technology 11 (2): 59–81.
  • Bolkan, S., and J. L. Holmgren. 2012. “You are Such a Great Teacher and I Hate to Bother you but … ’: Instructors’ Perceptions of Students and Their use of Email Messages with Varying Politeness Strategies.” Communication Education 61(3): 253–270. https://doi.org/10.1080/03634523.2012.667135.
  • Brown, P., and S. Levinson. 1987. Politeness: Some Universals in Language Usage. Cambridge: Cambridge University Press.
  • Buelens, H., N. Totté, A. Deketelaere, and K. Dierickx. 2007. “Electronic Discussion Forums in Medical Ethics Education: The Impact of Didactic Guidelines and Netiquette.” Medical Education 41: 711–717. https://doi.org/10.1111/j.1365-2923.2007.02793.x.
  • Burgess, A., T. Jackson, and J. Edwards. 2005. “Email Training Significantly Reduces Email Defects.” International Journal of Information Management 25 (1): 71–83. https://doi.org/10.1016/j.ijinfomgt.2004.10.004.
  • Carr, C. T. 2021. Computer-mediated Communication: A Theoretical and Practical Introduction to Online Human Communication. Lanham, Maryland: Rowman & Littlefield Publishing Group.
  • Chen, Y. S. 2015. “Developing Chinese EFL Learners’ Email Literacy Through Requests to Faculty.” Journal of Pragmatics 75: 131–149. https://doi.org/10.1016/j.pragma.2014.05.009.
  • Chew, S. Y., and L. L. Ng. 2021. Interpersonal Interactions and Language Learning. Cham, Switzerland: Palgrave Macmillan.
  • Cleary, M., and A. Freeman. 2005. “Email Etiquette: Guidelines for Mental Health Nurses.” International Journal of Mental Health Nursing 14 (1): 62–65. https://doi.org/10.1111/j.1440-0979.2005.00356.x.
  • Cohen, J. 1960. “A Coefficient of Agreement for Nominal Scales.” Educational and Psychological Measurement 20 (1): 37–46. http://dx.doi.org/10.1177/001316446002000104.
  • Dahdal, S. 2020. “Using the WhatsApp Social Media Application for Active Learning.” Journal of Educational Technology Systems 49 (2): 239–249. https://doi.org/10.1177/0047239520928307.
  • Dawkins, R. 2019. “Mass Email at University: Current Literature and Tactics for Future use.” Open Learning: The Journal of Open, Distance and E-Learning 34 (3): 273–289. https://doi.org/10.1080/02680513.2018.1556090.
  • Deepa, S., and S. Ghatak. 2013. “Netiquette: Exploratory Study of Actual Usage and Agreed upon Norms in India.” Scholars World 1 (3): 129–136.
  • Economidou-Kogetsidis, M. 2016. “Variation in Evaluations of the (im)Politeness of Emails from L2 Learners and Perceptions of the Personality of Their Senders.” Journal of Pragmatics 106: 1–19. https://doi.org/10.1016/j.pragma.2016.10.001.
  • Economidou-Kogetsidis, M., H. Woodfield, and C. Savvidou. 2021. “Non-native EFL Teachers’ Email Production and Perceptions of e-(im)Politeness.” Journal of Politeness Research 17 (2): 155–187. https://doi.org/10.1515/pr-2020-0046.
  • Emmerson, P. 2004. Email English. London: Macmillan.
  • Farshadnia, S., and S. S. Marandi. 2014. “Digital Literacy and Netiquette: Awareness and Perception in EFL Learning Context.” In CALL Design: Principles and Practice- Proceedings of the 2014 EUROCALL Conference, edited by S. Jager, 77–82. Groningen, The Netherlands: Research-publishing. net. https://doi.org/10.14705/rpnet.2014.9781908416209.
  • Ford, S. 2006. “The use of Pragmatics in e-Mail Requests Made by Second Language Learners of English.” Studies in Language Sciences 5: 143–162.
  • Furgang, K. 2017. Netiquette: A Student's Guide to Digital Etiquette. New York: The Rosen Publishing Group, Inc.
  • Garcia Landa, J. A. 2007. “Netiquette, Politeness, Strategy and Wisdom.” SSRN Electronic Journal 1–10. https://doi.org/10.2139/ssrn.1030361.
  • Graham, S. L. 2008. “A Manual for (im)Politeness?: The Impact of the FAQ in an Electronic Community of Practice.” In Impoliteness in Language: Studies on its Interplay with Power in Theory and Practice, edited by D. Bousfield, and M. A. Locher, 281–305. Berlin: Mouton de Gruyter.
  • Grice, H. P. 1975. “Logic and Conversation.” In Speech Acts, edited by P. Cole, and J. Morgan, 41–58. New York: Academic Press.
  • Gumartifa, A. 2022. “Studies of Sociolinguistics: Theory of Politeness in English as Second Language Journey.” Journal of English Language and Pedagogy 5 (1): 91–100. https://doi.org/10.33503/journey.v5i1.1811.
  • Haider, I., and H. Zandi. 2022. “In my Professor’s Eyes: Faculty and Perceived Impoliteness in Student Emails.” Lodz Papers in Pragmatics 18 (1): 197–222. https://doi.org/10.1515/lpp-2022-0009.
  • Halm, J. N. 2022. “Netiquette: Towards Digital Etiquette in Africa.” In Digital Service Delivery in Africa, edited by R. E. Hinson, and O. Adeola, 327–349. London: Palgrave Macmillan. https://doi.org/10.1007/978-3-030-83909-3_14.
  • Hambridge, S. 1995. Netiquette guidelines. RFC1855, pp. 1-21.
  • Hammond, L., and K. Moseley. 2018. “Reeling in Proper ‘Netiquette’.” Nursing Made Incredibly Easy 16 (2): 50–53. https://doi.org/10.1097/01.NME.0000529952.99334.e4.
  • Hansen, M., S. Fabriz, and S. Stehle. 2015. “Cultural Cues in Students’ Computer-Mediated Communication: Influences on e-Mail Style, Perception of the Sender, and Willingness to Help.” Journal of Computer-Mediated Communication 20 (3): 278–294. https://doi.org/10.1111/jcc4.12110.
  • Harmon-Jones, C., B. J. Schmeichel, and E. Harmon-Jones. 2009. “Symbolic Self-Completion in Academia: Evidence from Department web Pages and Email Signature Files.” European Journal of Social Psychology 39 (2): 311–316. https://doi.org/10.1002/ejsp.541.
  • Hartsell, T. 2008. “Netiquette.” In Encyclopedia of Information Technology Curriculum Integration, edited by L. A. Tomei, 620–627. Hershey, Pennsylvania: IGI Global.
  • Hashemian, M., and M. Farhang-Ju. 2019. “Applied Linguistics Faculty Members’ Perceptions of (im)Politeness and (in)Appropriateness of L2 Learners’ e-Mail Requests.” Teaching English as a Second Language Quarterly 38 (1): 119–155. https://doi.org/10.22099/jtls.2019.34578.2729.
  • Heitmayer, M., and R. Schimmelpfennig. 2023. “Netiquette as Digital Social Norms.” International Journal of Human–Computer Interaction 40: 3334–3354. https://doi.org/10.1080/10447318.2023.2188534.
  • Holtbrügge, D., A. Weldon, and H. Rogers. 2013. “Cultural Determinants of Email Communication Styles.” International Journal of Cross Cultural Management 13 (1): 89–110. https://doi.org/10.1177/1470595812452638.
  • Hongladarom, K., and S. Hongladarom. 2005. “Politeness in Thai Computer-Mediated Communication.” In Broadening the Horizon of Linguistic Politeness, edited by R. T. Lakoff, and S. Ide, 145–162. Amsterdam: John Benjamins Publishing Company.
  • Hudgins, T., D. Layne, C. E. Kusch, and K. Lounsbury. 2023. “An Analysis of the Perceptions of Incivility in Higher Education.” Journal of Academic Ethics 21: 177–191. https://doi.org/10.1007/s10805-022-09448-2.
  • Hundie, K. 2002. “Academic and Scholarly Discussion Lists.” Campus-Wide Information Systems 19 (4): 156–159. https://doi.org/10.1108/10650740210438856.
  • Hung, B. P., A. T. D. Pham, and P. Purohit. 2022. “Computer Mediated Communication in Second Language Education.” In New Trends and Applications in Internet of Things (IoT) and big Data Analytics, edited by R. Sharma, and D. Sharma, 45–60. New York: Springer. https://doi.org/10.1007/978-3-030-99329-0_4.
  • Hyman, A. 2003. “Twenty Years of ListServ as an Academic Tool.” Internet and Higher Education 6 (1): 17–24. https://doi.org/10.1016/S1096-7516(02)00159-8.
  • Hymes, D. H. 1971. On Communicative Competence. Philadelphia: University of Pennsylvania Press.
  • Iqbal, S., R. Hanif, F. Ali, M. Tahir, R. Minhas, R. Yasmeen, A. Khokhar, and T. Laique. 2021. “Teachers’ Perceptions of Netiquette Practices by Undergraduate Dental Students During Online Classes in Covid-19 Pandemic.” Pakistan Journal of Medical and Health Sciences 15 (12): 3498–3500. https://doi.org/10.1177/002224377100800414.
  • Jacoby, J., and M. S. Matell. 1971. “Three-point Likert Scales are Good Enough.” Journal of Marketting Research 8 (4): 495–500. https://doi.org/10.1177/002224377100800414.
  • Jamiai, A. 2019. “The Role of Netiquettes in Establishing Relationships in Virtual Learning Communities.” International Journal of Language and Literary Studies 1 (2): 46–59. https://doi.org/10.36892/ijlls.v1i2.29.
  • Kallos, J. 2004. Because Netiquette Matters!: Your Comprehensive Reference Guide to Email Etiquette and Proper Technology use. Indiana: Xlibris Corporation.
  • Kayany, M. J. 2004. “Internet Etiquette (Netiquette).” In The Internet Encyclopedia, edited by H. Bidgoli, 275–284. New Jersey: Wiley Publishing. https://10.1002047148296X.tie090.
  • Kerlinger, F. H. 1964. Foundations of Behavioural Research: Educational and Psychological Inquiry. New York: Holt, Rinehart & Winston.
  • Khani, R., and R. Darabi. 2014. “Flouting the Netiquette Rules in the Academic Correspondence in Iran.” Procedia - Social and Behavioral Sciences 98: 898–907. https://doi.org/10.1016/j.sbspro.2014.03.498.
  • Kinnaly, G. 1997. “Netiquette: The Rules of the Road for Effective Internet Communication.” Library Mosaics 8 (3): 10–16.
  • Kozík, T., and J. Slivová. 2014. “Netiquette in Electronic Communication.” International Journal of Engineering Pedagogy 4 (3): 67–70. https://doi.org/10.3991/ijep.v4i3.3570.
  • Kubina, E., M. Bareicheva, N. Stepanova, and K. Brown. 2020. “Problems and Ways of Forming the Educational Strategy of Students in the Process of Remote Learning.” In Proceedings of the European Conference on E-Learning, ECEL, 260–269. https://doi.org/10.34190/EEL.20.046.
  • Kulinich, M. A., E. Makeeva, and N. Orlova. 2022. “Electronic Etiquette During the Pandemic: Theory and Practice of Teaching.” In ARPHA Proceedings 5: 993–1006. https://doi.org/10.3897/ap.5.e0993.
  • Kumazaki, A., K. Suzuki, R. Katsura, A. Sakamoto, and M. Kashibuchi. 2011. “The Effects of Netiquette and ICT Skills on School-Bullying and Cyber-Bullying: The two-Wave Panel Study of Japanese Elementary, Secondary, and High School Students.” Procedia- Social and Behavioral Sciences 29: 735–741. https://doi.org/10.1016/j.sbspro.2011.11.299.
  • Lammers, W. J., and P. Badia. 2004. Fundamentals of Behavioral Research. Belmont, CA: Thomson/Wadsworth.
  • Lewin-Jones, J., and V. Mason. 2014. “Understanding Style, Language and Etiquette in Email Communication in Higher Education: A Survey.” Research in Post-Compulsory Education 19 (1): 75–90. https://doi.org/10.1080/13596748.2014.872934.
  • Marandi, S. S. 2013. “Computer-assisted Language Learning.” In Middle East Handbook of Applied Linguistics, edited by R. Akbari, and C. Coombe, 150–181. Dubai: TESOL Arabia.
  • Marandi, S. S. 2023. “Virtual Supremacy and Electronic Imperialism: The Hegemonies of E-Learning and Computer Assisted Language Learning (CALL).” Learning, Media and Technology 10: 1–17. http://dx.doi.org/10.1080/17439884.2023.2207832.
  • Marcoccia, M. 2012. “The Internet, Intercultural Communication and Cultural Variation.” Language and Intercultural Communication 12 (4): 353–368. https://doi.org/10.1080/14708477.2012.722101.
  • Meier, A. 1995. “Defining Politeness: Universality in Appropriateness.” Language Sciences 17 (4): 345–356. https://doi.org/10.1016/0388-0001(95)00019-4.
  • Miller, M. A. 2020. “The Importance of Tone and Attitude in Email and the Online Classroom.” In Enriching Collaboration and Communication in Online Learning Communities, edited by C. N. Stevenson, and J. C. Bauer, 52–67. Hershey, Pennsylvania: IGI Global. https://doi.org/10.4018/978-1-5225-9814-5.ch004.
  • Mintu-Wimsatt, A., C. Kernek, and H. R. Lozada. 2010. “Netiquette: Make it Part of Your Syllabus.” Journal of Online Learning and Teaching 6 (1): 264–267.
  • Mistretta, S. 2021. “The new Netiquette: Choosing Civility in an age of Online Teaching and Learning.” International Journal on E-Learning 20 (3): 323–345.
  • Muñoz-Cañavate, A., A. Cordero Gonzalez, P. Hípola, and E. A. Cardoso Miranda. 2017. “Mailing Lists on the Internet-a Collaboration Tool that is Still Alive: The Case of the Redlris Lists." In Proceedings of the 16th International Conference on Internet and Applied Computing. Algarve: Portugal, 18–20.
  • Park, S., E. Y. Na, and E. M. Kim. 2014. “The Relationship Between Online Activities, Netiquette and Cyberbullying.” Children and Youth Services Review 42: 74–81. https://doi.org/10.1016/j.childyouth.2014.04.002.
  • Paulo, M., V. L. Miguéis, and I. Pereira. 2022. “Leveraging Email Marketing: Using the Subject Line to Anticipate the Open Rate.” Expert Systems with Applications 207: 1–8. https://doi.org/10.1016/j.eswa.2022.117974.
  • Pemarathna, R. 2019. “Bad Netiquette of Digital Citizen in Sri Lanka.” Global Scientific Journals 7 (2): 483–496. https://eoi.citefactor.org/10 .11216gsj.2019.02.17318.
  • Pirillo, C. 1999. Poor Richard's e-Mail Publishing: Creating Newsletters, Bulletins, Discussion Groups, and Other Powerful Communications Tools. St. Albans: Top Floor Publisher.
  • Preece, J. 2004. “Etiquette Online: From Nice to Necessary.” Communications of the ACM 47 (4): 56–61. https://doi.org/10.1145/975817.975845.
  • Pręgowski, M. P. 2009. “Rediscovering the Netiquette: The Role of Propagated Values and Personal Patterns in Defining Identity of the Internet User.” Observatorio 3: 353–367. https://doi.org/10.15847/obsOBS312009241.
  • Rooksby, E., and D. Pigott. 1997. “Living with the Internet: Ethics in the Noösphere.” Australasian Journal of Information Systems 4 (2): 133–140. https://doi.org/10.3127/ajis.v4i2.368.
  • Samar, R. G., and M. B. Mehrani. 2012. “C u @ d Uni’: Analysis of Academic Emails Written by Native and non-Native English Speakers.” Journal of Teaching Language Skills 4 (1): 49–72.
  • Sappleton, N., and F. Lourenço. 2016. “Email Subject Lines and Response Rates to Invitations to Participate in a web Survey and a Face-to-Face Interview: The Sound of Silence.” International Journal of Social Research Methodology 19 (5): 611–622. https://doi.org/10.1080/13645579.2015.1078596.
  • Scheuermann, L., and G. Taylor. 1997. “Netiquette.” Internet Research 7 (4): 269–273. https://doi.org/10.1108/10662249710187268.
  • Shea, V. 1994. Netiquette. San Francisco: Albion Books.
  • Shomali, M. A. 2010. “Key Concepts in Islamic Spirituality: Love, Thankfulness and Humbleness.” Message of Thaqalayn 11 (2): 15–33.
  • Sinthiya, I. A. P. A., and S. Ipnuwati. 2022. “Ethics of Internet use (Digital Netiquette) in UU ITE Perspective: Building a Courteous Digital Culture in the era of Digital Transformation.” Journal of Image Processing and Intelligent Remote Sensing 2 (4): 8–14. https://doi.org/10.55529/jipirs.24.8.14.
  • Soler-Costa, R., P. Lafarga-Ostáriz, M. Mauri-Medrano, and A. J. Moreno-Guerrero. 2021. “Netiquette: Ethic, Education, and Behavior on Internet - A Systematic Literature Review.” International Journal of Environmental Research and Public Health 18 (3): 1–15. https://doi.org/10.3390/ijerph18031212.
  • Tang, J. C., T. Matthews, J. Cerruti, S. Dill, E. Wilcox, J. Schoudt, and H. Badenes. 2009. “Global Differences in Attributes of Email Usage.” In Proceedings of the International Workshop on Intercultural Collaboration, 185–194. California, Palo Alto: Association for Computing Machinery. https://doi.org/10.1145/1499224.1499252.
  • Tedre, M., M. Kamppuri, and P. Kommers. 2006. “An Approach to Global Netiquette Research.” In Proceedings of the IADIS International Conference on Web Based Communities, edited by P. Kommers, P. Isaias, and A. Goikoetea, 367–370. San Sebastian, Spain: IADIS Press.
  • Venter, E. 2019. “Challenges for Meaningful Interpersonal Communication in a Digital era.” HTS Teologiese Studies / Theological Studies 75 (1): 1–6. https://doi.org/10.4102/hts.v75i1.5339.
  • Vincent, J. 2008. “Netiquette Rules OK! . . .OK?: Speculating on Rhetorical Cleansing and English Linguistic and Cultural Imperialism Through Email Netiquette Style Guides.” In Threads in the Complex Fabric of Language, edited by M. A. Barbaresi, S. Bertuccelli-Papi, A. Bertacca, and S. Bruti, 409–443. Pisa: Felici Editori.
  • Walther, J. B., B. Van Der Heide, A. Ramirez, J. K. Burgoon, and J. Peña. 2015. “Interpersonal and Hyperpersonal Dimensions of Computer-Mediated Communication.” In The Handbook of the Psychology of Communication Technology, edited by S. S. Sundar, 1–22. Hoboken, New Jersey: Wiley-Blackwell.
  • Werkhofer, T. K. 2005. “Traditional and Modern Views: The Social Constitution and the Power of Politeness.” In Politeness in Language, edited by R. Watts, S. Ide, and K. Ehlich, 155–202. Berlin: Mouton Textbook. https://doi.org/10.1515/9783110199819.1.155.
  • Wood, K. E., and M. D. Krasowski. 2020. “Academic e-Mail Overload and the Burden of ‘Academic Spam’.” Academic Pathology 7: 1–8. https://doi.org/10.1177/2374289519898858.
  • Zhang, A. X., M. S. Ackerman, and D. R. Karger. 2015. Mailing lists: Why are they still here, what's wrong with them, and how can we fix them? In Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems, 4009–4018.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.