Perceptions of quality in staff-student written feedback in higher education: a case study

References

• Bailey, R., and M. Garner. 2010. “Is the Feedback in Higher Education Assessment Worth the Paper it Is Written on? Teachers’ Reflections on their Practices.” Teaching in Higher Education 15 (2): 187–198. doi: 10.1080/13562511003620019
   Web of Science ®Google Scholar
• Beaumont, C., M. O'Doherty, and L. Shannon. 2008. Staff and Student Perceptions of Feedback Quality in the Context of Widening Participation. Final project report. York: Higher Education Academy.
   Google Scholar
• Boud, D., and N. Falchikov, eds. 2007. Rethinking Assessment in Higher Education. Oxford: Routledge.
   Google Scholar
• Boud, D., and E. Molloy, eds. 2013. Feedback in Higher and Professional Education. Abingdon: Routledge.
   Google Scholar
• Brown, J. 2007. “Feedback: The Student Perspective.” Research in Post-Compulsory Education 12 (1): 33–51. doi: 10.1080/13596740601155363
   Google Scholar
• Burke, D. 2009. “Strategies for Using Feedback Students Bring to Higher Education.” Assessment & Evaluation in Higher Education 34 (1): 41–50. doi: 10.1080/02602930801895711
   Web of Science ®Google Scholar
• Carless, D. 2006. “Differing Perceptions in the Feedback Process.” Studies in Higher Education 31 (2): 219–233. doi: 10.1080/03075070600572132
   Web of Science ®Google Scholar
• Evans, C. 2013. “Making Sense of Assessment Feedback in Higher Education.” Review of Educational Research 83 (1): 70–120. doi: 10.3102/0034654312474350
   Web of Science ®Google Scholar
• Ferguson, P. 2011. “Student Perceptions of Quality Feedback in Teacher Education.” Assessment & Evaluation in Higher Education 36 (1): 51–62. doi: 10.1080/02602930903197883
   Web of Science ®Google Scholar
• Glover, C. 2004. “ Report of Research Carried Out at Sheffield Hallam University for the Formative Assessment in Science Teaching Project (FAST).” http://www.open.ac.uk/fast/pdfs/Glover%202004%20SHUfinal_report.pdf.
   Google Scholar
• Holmes, K., and G. Papageorgiou. 2009. “Good, bad and Insufficient: Students’ Expectations, Perceptions and Uses of Feedback.” Journal of Hospitality, Leisure, Sport and Tourism Education 8 (1): 85–96. doi: 10.3794/johlste.81.183
   Web of Science ®Google Scholar
• Hounsell, D., V. McCune, J. Hounsell, and J. Litjens. 2008. “The Quality of Guidance and Feedback to Students.” Higher Education Research and Development 27 (1): 55–67. doi: 10.1080/07294360701658765
   Web of Science ®Google Scholar
• Jonsson, A. 2013. “Facilitating Productive use of Feedback in Higher Education.” Active Learning in Higher Education 14 (1): 63–76. doi: 10.1177/1469787412467125
   Web of Science ®Google Scholar
• Molloy, E., F. Borrell-Carrió, and R. Epstein. 2013. “The Impact of Emotions in Feedback.” In Feedback in Higher and Professional Education, edited by D. Boud, and E. Molloy, 50–71. Abingdon: Routledge.
   Google Scholar
• Nicol, D. 2010. “From Monologue to Dialogue: Improving Written Feedback Processes in Mass Higher Education.” Assessment & Evaluation in Higher Education 35 (5): 501–517. doi: 10.1080/02602931003786559
   Web of Science ®Google Scholar
• Nicol, D., and D. MacFarlane-Dick. 2006. “Formative Assessment and Self-Regulated Learning: A Model and Seven Principles of Good Feedback Practice.” Studies in Higher Education 31 (2): 199–218. doi: 10.1080/03075070600572090
   Web of Science ®Google Scholar
• Nicol, D., A. Thomson, and C. Breslin. 2014. “Rethinking Feedback Practices in Higher Education: A Peer Review Perspective.” Assessment & Evaluation in Higher Education 39 (1): 102–122. doi: 10.1080/02602938.2013.795518
   Web of Science ®Google Scholar
• O'Donovan, B., N. Price, and C. Rust. 2004. “Know What I Mean? Enhancing Student Understanding of Assessment Standards and Criteria.” Teaching in Higher Education 9 (3): 325–335. doi: 10.1080/1356251042000216642
   Web of Science ®Google Scholar
• Orsmond, P., S. Maw, J. Park, S. Gomez, and A. Crook. 2013. “Moving Feedback Forward: Theory to Practice.” Assessment & Evaluation in Higher Education 38 (2): 240–252. doi: 10.1080/02602938.2011.625472
   Web of Science ®Google Scholar
• Patton, M. Q. 2002. Qualitative Research and Evaluation Methods. 3rd ed. Thousand Oaks, CA: Sage.
   Google Scholar
• Price, M., K. Handley, J. Millar, and B. O'Donovan. 2010. “Feedback: All That Effort, but What Is the Effect?” Assessment & Evaluation in Higher Education 35 (3): 277–289. doi: 10.1080/02602930903541007
   Web of Science ®Google Scholar
• Rae, A., and D. Cochrane. 2008. “Listening to Students: How to Make Written Assessment Feedback Useful.” Active Learning in Higher Education 9 (3): 217–230. doi: 10.1177/1469787408095847
   Google Scholar
• Sadler, D. 2010. “Beyond Feedback: Developing Student Capability in Complex Appraisal.” Assessment & Evaluation in Higher Education 35 (5): 535–550. doi: 10.1080/02602930903541015
   Web of Science ®Google Scholar
• Sambell, K. 2011. Re-thinking Feedback in Higher Education: An Assessment for Learning Perspective. ESCalate: University of Bristol.
   Google Scholar
• Sanchez, H. S., and Dunworth, K. 2015. “Issues and Agency: Postgraduate Student and Tutor Experiences with Written Feedback.” Assessment and Evaluation in Higher Education 40 (3): 456–470. doi: 10.1080/02602938.2014.921885
   Web of Science ®Google Scholar
• Scott, S. 2014. “Practising What we Preach: Towards a Student-Centred Definition of Feedback.” Teaching in Higher Education 19 (1): 49–57. doi: 10.1080/13562517.2013.827639
   Web of Science ®Google Scholar
• Shute, V. 2008. “Focus on Formative Feedback.” Review of Educational Research 78 (1): 153–189. doi: 10.3102/0034654307313795
   Web of Science ®Google Scholar
• Sopina, E., and R. McNeill. 2015. “Investigating the Relationship Between Quality, Format and Delivery of Feedback for Written Assignments in Higher Education.” Assessment & Evaluation in Higher Education 40 (5): 666–680. doi: 10.1080/02602938.2014.945072
   Web of Science ®Google Scholar
• Tian, M., and J. Lowe. 2013. “The Role of Feedback in Cross-Cultural Learning: A Case Study of Chinese Taught Postgraduate Students in a UK University.” Assessment & Evaluation in Higher Education 38 (5): 580–598. doi: 10.1080/02602938.2012.670196
   Web of Science ®Google Scholar
• Värlander, S. 2008. “The Role of Students’ Emotions in Formal Feedback Situations.” Teaching in Higher Education 13: 145–156. doi:10.1080/13562510801923195.
   Web of Science ®Google Scholar
• Vickerman, P. 2009. “Student Perspectives on Formative Peer Assessment: An Attempt to Deepen Learning?” Assessment and Evaluation in Higher Education 34: 221–230. doi: 10.1080/02602930801955986
   Web of Science ®Google Scholar
• Wiliam, D. 2011. “What Is Assessment for Learning?” Studies in Educational Evaluation 37 (1): 3–14. doi: 10.1016/j.stueduc.2011.03.001
   Google Scholar
• Yang, M., and D. Carless. 2013. “The Feedback Triangle and the Enhancement of Dialogic Feedback Processes.” Teaching in Higher Education 18 (3): 285–297. doi: 10.1080/13562517.2012.719154
   Web of Science ®Google Scholar
• Yin, R. K. 2009. Case Study Research: Design and Methods. 4th ed. Thousand Oaks, CA: Sage.
   Google Scholar