A qualitative study on integrated management systems in a non-leading country in certifications

References

• Abad, J., Dalmau, I., & Vilajosana, J. (2014). Taxonomic proposal for integration levels of management systems based on empirical evidence and derived corporate benefits. Journal of Cleaner Production, 78, 164–173. doi: 10.1016/j.jclepro.2014.04.084
   Web of Science ®Google Scholar
• AENOR. (2005). UNE 66177 Sistemas de gestión. Guía para la integración de los sistemas de gestión. Madrid: Asociación Española de Normalización y Certificación.
   Google Scholar
• von Ahsen, A. (2013). The integration of quality, environmental and health and safety management by car manufacturers – A long-term empirical study. Business Strategy and the Environment, 23, 395–416. doi: 10.1002/bse.1791
   Web of Science ®Google Scholar
• von Ahsen, A., & Funck, D. (2001). Integrated management systems – Opportunities and risks for corporate environmental protection. Corporate Environmental Strategy, 8, 165–176. doi: 10.1016/S1066-7938(01)00089-6
   Google Scholar
• Albuquerque, P., Bronnenberg, B., & Corbett, C. (2007). A spatiotemporal analysis of the global diffusion of ISO 9000 and ISO 14000 certification. Management Science, 53, 451–468. doi: 10.1287/mnsc.1060.0633
   Web of Science ®Google Scholar
• Almeida, J., Domingues, P., & Sampaio, P. (2014). Different perspectives on management systems integration. Total Quality Management & Business Excellence, 25, 338–351. doi: 10.1080/14783363.2013.867098
   Web of Science ®Google Scholar
• Alonso-Almeida, M. M., Marimon, F., Casania, F., & Rodriguez-Pomeda, J. (2015). Diffusion of sustainability reporting in universities: Current situation and future perspectives. Journal of Cleaner Production, 106, 144–154. doi: 10.1016/j.jclepro.2014.02.008
   Web of Science ®Google Scholar
• Amundsen, A. (2000). Joint management of energy and environment. Journal of Cleaner Production, 8, 483–494. doi: 10.1016/S0959-6526(00)00018-4
   Google Scholar
• Asif, M., Bruijn, E., Fisscher, O., Searcy, C., & Steenhuis, H. (2009). Process embedded design of integrated management systems. International Journal of Quality & Reliability Management, 26, 261–282. doi: 10.1108/02656710910936735
   Google Scholar
• Asif, M., Fisscher, O. A. M., de Bruijn, E. J., & Pagell, M. (2010a). An examination of strategies employed for the integration of management systems. The TQM Journal, 22, 648–669. doi: 10.1108/17542731011085320
   Google Scholar
• Asif, M., Fisscher, O. A. M., de Bruijn, E. J., & Pagell, M. (2010b). Integration of management systems: A methodology for operational excellence and strategic flexibility. Operations Management Research, 3, 146–160. doi: 10.1007/s12063-010-0037-z
   Web of Science ®Google Scholar
• Asif, M., Joost de Bruijn, E., Fisscher, O., & Searcy, C. (2010). Meta-management of integration of management systems. The TQM Journal, 22, 570–582. doi: 10.1108/17542731011085285
   Google Scholar
• Azadeh, A., Fam, I. M., & Azadeh, M. A. (2009). Integrated HSEE management systems for industry: A case study in gas refinery. Journal – Chinese Institute of Engineers, 32, 235–241. doi: 10.1080/02533839.2009.9671500
   Web of Science ®Google Scholar
• Badreddine, A., Ben Romdhane, T., & Ben Amor, N. (2010). A multi-objective approach to generate an optimal management plan in an IMS-QSE, Chapter 29. In S. I. Ao & L. Gelman (Eds.), Electronic engineering and computing technology, Lecture notes in electrical engineering (vol. 60, pp. 335–347). New York, NY: Springer Science + Business Media B.V.
   Google Scholar
• Bamber, C. J., Sharp, J. M., & Hides, M. T. (2000). Developing management systems towards integrated manufacturing: A case study perspective. Integrated Manufacturing Systems, 11, 454–461. doi: 10.1108/09576060010349758
   Google Scholar
• Barratt, M., Choi, T. Y., & Li, M. (2011). Qualitative case studies in operations management: Trends, research outcomes, and future research implications. Journal of Operations Management, 29, 329–342. doi: 10.1016/j.jom.2010.06.002
   Web of Science ®Google Scholar
• Baxter, P., & Jack, S. (2008). Qualitative case study methodology: Study design and implementation for novice researchers. The Qualitative Report, 13, 544–559.
   Google Scholar
• Beckmerhagen, I., Berg, H., Karapetrovic, S., & Willborn, W. (2003a). Integration of management systems: Focus on safety in the nuclear industry. International Journal of Quality & Reliability Management, 20, 210–228. doi: 10.1108/02656710310456626
   Google Scholar
• Beckmerhagen, I. A., Berg, H. P., Karapetrovic, S. V., & Willborn, W. O. (2003b). Auditing in support of the integration of management systems: A case from the nuclear industry. Managerial Auditing Journal, 18, 560–568. doi: 10.1108/02686900310482696
   Google Scholar
• Bernardo, M. (2014). Integration of management systems as an innovation: A proposal for a new model. Journal of Cleaner Production, 82, 132–142. doi: 10.1016/j.jclepro.2014.06.089
   Web of Science ®Google Scholar
• Bernardo, M., Casadesús, M., & Karapetrovic, S. (2011). Are methods used to integrate standardized management systems a conditioning factor of the level of integration? An empirical study. International Journal for Quality Research, 5, 213–222.
   Google Scholar
• Bernardo, M., Casadesús, M., Karapetrovic, S., & Heras, I. (2009). How integrated are environmental, quality and other standardized management systems? An empirical study, Journal of Cleaner Production, 17, 742–750. doi: 10.1016/j.jclepro.2008.11.003
   Web of Science ®Google Scholar
• Bernardo, M., Casadesús, M., Karapetrovic, S., & Heras, I. (2010). An empirical study on the integration of management system audits. Journal of Cleaner Production, 18, 486–495. doi: 10.1016/j.jclepro.2009.12.001
   Web of Science ®Google Scholar
• Bernardo, M., Casadesús, M., Karapetrovic, S., & Heras, I. (2011). Relationships between the integration of audits and management systems: An empirical study. Total Quality Management, 26, 659–672.
   Google Scholar
• Bernardo, M., Casadesús, M., Karapetrovic, S., & Heras, I. (2012a). Integration of standardized management systems: Does the implementation order matter? International Journal of Operations & Production Management, 32, 291–307. doi: 10.1108/01443571211212583
   Web of Science ®Google Scholar
• Bernardo, M., Casadesús, M., Karapetrovic, S., & Heras, I. (2012b). Do integration difficulties influence management system integration levels? Journal of Cleaner Production, 21, 23–33. doi: 10.1016/j.jclepro.2011.09.008
   Web of Science ®Google Scholar
• Bernardo, M., Gotzamani, K., & Gianni, M. (2013, June 7–12). Certification maturity as a diffusion factor for management systems integration. 20th EurOMA Conference – Operations Management at the Heart of the Recovery, Dublin, Ireland.
   Google Scholar
• Bernardo, M., Gotzamani, K., Vouzas, F., & Casadesús, M. (2011). A qualitative study on management systems integration (pp. 251–263). 14th QMOD Conference on Quality and Service Sciences, Book of full paper, San Sebastian, Spain.
   Google Scholar
• Bernardo, M., Simon, A., Gotzamani, K., & Casadesús, M. (2011, September). La dimensión geográfica de la integración de sistemas de gestión, XI Congreso Nacional de ACEDE, Barcelona.
   Google Scholar
• Bernardo, M., Simon, A., Tarí, J. J., & Molina-Azorín, J. F. (2015). Benefits of management systems integration: A literature review. Journal of Cleaner Production, 94, 260–267. doi: 10.1016/j.jclepro.2015.01.075
   Web of Science ®Google Scholar
• Binder, M., & Edwards, J. (2010). Using grounded theory method for theory building in operations management research. A study on inter-firm relationship governance. International Journal of Operations & Production Management, 30, 232–259. doi: 10.1108/01443571011024610
   Web of Science ®Google Scholar
• Blecken, A., Zobel, A., & Maurantzas, E. (2010). Development of a lean quality management system: An integrated management system. Advanced manufacturing and sustainable logistics. Lecture Notes in Business Information Processing, 46, 141–151. doi: 10.1007/978-3-642-12494-5_13
   Google Scholar
• Bonk-Kassner, C., Ehmann, J., Gallhoff, G., Moore, D. S., Moos, B., & Siegemund, B. (1997). Integration of parallel-operating quality systems. Accreditation and Quality Assurance, 2, 285–293. doi: 10.1007/s007690050150
   Web of Science ®Google Scholar
• Botta, S., Comoglio, C., & Petrosillo, I. (2013). Implementing the environmental and social policies of a municipality through an integrated management system: Theoretical framework and case study. Journal of Environmental Planning and Management, 56, 1073–1095. doi: 10.1080/09640568.2012.743881
   Web of Science ®Google Scholar
• Bowler, K., Castka, P., & Balzarova, M. (2015). Understanding firms’ approaches to voluntary certification: Evidence from multiple case studies in FSC certification. Journal of Business Ethics. doi: 10.1007/s10551-015-2880-1
   PubMed Web of Science ®Google Scholar
• BSI. (2012). PAS 99 Specification of common management system requirements as a framework for integration. London: British Standards Institution.
   Google Scholar
• Campos, C. A. O., & Medeiros, D. D. (2009). A model for integration of management systems. Produçao, 19, 70–86. doi: 10.1590/S0103-65132009000100006
   Google Scholar
• Casadesús, M., & Karapetrovic, S. (2005). An empirical study of the benefits and costs of ISO 9001: 2000 compared to ISO 9001/2/3: 1994. Total Quality Management & Business Excellence, 16, 105–120. doi: 10.1080/1478336042000309893
   Web of Science ®Google Scholar
• Casadesús, M., Marimon, F., & Alonso-Almeida, M. (2010). The future of standardised quality management in tourism: Evidence from the Spanish tourist sector. The Service Industries Journal, 30, 2457–2474. doi: 10.1080/02642060802712822
   Web of Science ®Google Scholar
• Chan, Y. K., Gaffney, P., & Neailey, K., Ip, W. H. (1998). The establishment of an integrated management System – A paradigm for railway engineering management. TQM Magazine, 10, 420–424. doi: 10.1108/09544789810239146
   Google Scholar
• Clougherty, J. A., & Grajek, M. (2014). International standards and international trade: Empirical evidence from ISO 9000 diffusion. International Journal of Industrial Organization, 36, 70–82. doi: 10.1016/j.ijindorg.2013.07.005
   Web of Science ®Google Scholar
• Creswell, J. W. (1997). Qualitative inquiry and research design: Choosing among five traditions. Thousand Oaks, CA: SAGE.
   Google Scholar
• Crowder, M. (2013). Quality standards: integration within a bereavement environment. The TQM Journal, 25, 18–28. doi: 10.1108/17542731311286405
   Google Scholar
• De Oliveira, O. J. (2013). Guidelines for the integration of certifiable management systems in industrial companies. Journal of Cleaner Production, 57, 124–133. doi: 10.1016/j.jclepro.2013.06.037
   Web of Science ®Google Scholar
• Domingues, J. P. T., Sampaio, P., & Arezes, P. M. (2015a). Analysis of integrated management systems from various perspectives. Total Quality Management & Business Excellence, 26, 1311–1334. doi: 10.1080/14783363.2014.931064
   Web of Science ®Google Scholar
• Domingues, J. P. T., Sampaio, P., & Arezes, P. M. (2015b). Integrated management systems as complex adaptive systems. Proceedings of the 8th WOS.net International Conference, Porto, Portugal.
   Google Scholar
• Domingues, P., Sampaio, P., & Arezes, P. M. (2016). Integrated management systems assessment: A maturity model proposal. Journal of Cleaner Production, 124, 164–174. doi: 10.1016/j.jclepro.2016.02.103
   Web of Science ®Google Scholar
• Douglas, A., & Glen, D. (2000). Integrated management systems in small and medium enterprises. Total Quality Management, 11, 686–690. doi: 10.1080/09544120050008075
   Web of Science ®Google Scholar
• Eisenhardt, K. M. (1989). Building theories from case study research. Academy of Management Review, 14, 532–550.
   Web of Science ®Google Scholar
• Flyvbjerg, B. (2006). Five misunderstandings about case-study research. Qualitative Inquiry, 12, 219–245. doi: 10.1177/1077800405284363
   Web of Science ®Google Scholar
• Fresner, J. (1998). Starting continuous improvement with a cleaner production assessment in an Austrian textile mill. Journal of Cleaner Produciton, 6, 85–91. doi: 10.1016/S0959-6526(97)00049-8
   Google Scholar
• Fresner, J., & Engelhardt, G. (2004). Experiences with integrated management systems for two small companies in Austria. Journal of Cleaner Production, 12, 623–631. doi: 10.1016/j.jclepro.2003.09.013
   Web of Science ®Google Scholar
• Garengo, P., & Biazzo, S. (2013). From ISO quality standards to an integrated management system: An implementation process in SME. Total Quality Management and Business Excellence, 24, 310–335. doi: 10.1080/14783363.2012.704282
   Web of Science ®Google Scholar
• Gianni, M., & Gotzamani, K. (2015). Management systems integration: Lessons from an abandonment case. Journal of Cleaner Production, 86, 265–276. doi: 10.1016/j.jclepro.2014.08.023
   Web of Science ®Google Scholar
• Gianni, M., Gotzamani, K., & Vouzas, F. (in press). Food integrated Management Systems: Dairy industry insights. International Journal of Quality and Reliability Management.
   Web of Science ®Google Scholar
• Gibbert, M., & Ruigrok, W. (2010). The ‘what’ and ‘how’ of case study rigor: Three strategies based on published work. Organizational Research Methods, 13, 710–737. doi: 10.1177/1094428109351319
   Web of Science ®Google Scholar
• Glaser, B., & Strauss, A. (1967). The discovery of grounded theory: Strategies for qualitative research. Nueva York: Aldine.
   Google Scholar
• González, P., Rosario, M., Lambán, C., & Pilar, M. (2014). Costs modelling applied to activities of integrated management. Key Engineering Materials, 615, 124–129. doi: 10.4028/www.scientific.net/KEM.615.124
   Google Scholar
• Gotzamani, K., & Tsiotras, G. (2002). The true motives behind ISO 9000 certification: Their effect on the overall certification benefits and long term contribution towards TQM. International Journal of Quality & Reliability Management, 19, 151–169. doi: 10.1108/02656710210413499
   Google Scholar
• Griffith, A., & Bhutto, K. (2008). Improving environmental performance through integrated management systems (IMS) in the UK. Management of Environmental Quality: An International Journal, 19, 565–578. doi: 10.1108/14777830810894247
   Google Scholar
• Grosskopf, J., Milliman, J., & Lando, D. (2007). Using a unified risk management approach for EH&S and security: Results of a pilot project. Environmental Quality Management, 17, 3–16. doi: 10.1002/tqem.20147
   Google Scholar
• Hacham, H., Tetro, N., Kochari-Azolai, S., Stern, N., Mizrahi, D., Lisenker, A., & Gazit, E. (2007). Unification of the quality assurance systems of public health laboratories conformed to ISO 17025, ISO 15189, and ISO 9000: A major organizational change. Accreditation and Quality Assurance, 12, 409–413. doi: 10.1007/s00769-007-0262-9
   Web of Science ®Google Scholar
• Heras-Saizarbitoria, I. (2011). Internalization of ISO 9000: An exploratory study. Industrial Management and Data Systems, 111, 1214–1237. doi: 10.1108/02635571111170776
   Web of Science ®Google Scholar
• Heras-Saizarbitoria, I., & Boiral, O. (2013). ISO 9001 and ISO 14001: Towards a research agenda on management system standards. International Journal of Management Reviews, 15, 47–65. doi: 10.1111/j.1468-2370.2012.00334.x
   Web of Science ®Google Scholar
• Hernandez-Vivanco, A., Bernardo, M., & Cruz-Cázares, C. (2016). Relating open innovation, innovation and management systems integration. Industrial Management and Data Systems, 116, doi:10.1108/IMDS-09-2015-0405.
   Web of Science ®Google Scholar
• Ho, S. K. M. (2010). Integrated lean TQM model for sustainable development. The TQM Journal, 22, 583–593. doi: 10.1108/17542731011085294
   Google Scholar
• Hoy, Z., & Foley, A. (2015). A structured approach to integrating audits to create organizational efficiencies: ISO 9001 and ISO 27001 audits. Total Quality Management & Business Excellence, 26, 690–702. doi: 10.1080/14783363.2013.876181
   Web of Science ®Google Scholar
• Hughes, S., & Karapetrovic, S. (2006). ISO 10002 complaints handling system: A study. International Journal of Quality and Reliability Management, 23, 1158–1175. doi: 10.1108/02656710610704258
   Google Scholar
• ISO. (2008). The integrated use of management system standards. Geneva: International Organization for Standardization.
   Google Scholar
• ISO. (2015). The ISO survey of certifications – 2014. Geneva: International Organization for Standardization.
   Google Scholar
• Ivanova, A., Gray, J., & Sinha, K. (2014). Towards a unifying theory of management standard implementation: The case of ISO 9001/ISO 14001. International Journal of Operations & Production Management, 34, 269–1306. doi: 10.1108/IJOPM-03-2013-0117
   Web of Science ®Google Scholar
• Jadudová, J., Zelený, J., Hroncová Vicanová, J., & Marková, I. (2016). Stakeholder management as part of integrated management system (pp. 119–123). Production Management and Engineering Sciences – Scientific Publication of the International Conference on Engineering Science and Production Management, ESPM 2015.
   Google Scholar
• Jørgensen, T. H. (2008). Towards more sustainable management systems: Through life-cycle management and integration. Journal of Cleaner Production, 16, 1071–1080. doi: 10.1016/j.jclepro.2007.06.006
   Web of Science ®Google Scholar
• Karapetrovic, S. (2002a). Strategies for the integration of management systems and standards. The TQM Magazine, 14, 61–67. doi: 10.1108/09544780210414254
   Google Scholar
• Karapetrovic, S. (2002b). On the concept of a universal audit of quality and environmental management systems. Corporate Social Responsibility and Environmental Management, 9, 147–156. doi: 10.1002/csr.16
   Google Scholar
• Karapetrovic, S. (2003). Musings on integrated management systems. Measuring Business Excellence, 7, 4–13. doi: 10.1108/13683040310466681
   Google Scholar
• Karapetrovic, S. (2005). IMS in the M(E)SS with CSCS. Total Quality Management and Excellence, 33, 19–25.
   Google Scholar
• Karapetrovic, S., & Casadesús, M. (2009). Implementing environmental with other standardized management systems: Scope, sequence. time and integration. Journal of Cleaner Production, 17, 533–540. doi: 10.1016/j.jclepro.2008.09.006
   Web of Science ®Google Scholar
• Karapetrovic, S., Casadesús, M., & Heras, I. (2006). Dynamics and integration of standardized management systems. An empirical study. Girona: Documenta Universitaria. GITASP 1.
   Google Scholar
• Karapetrovic, S., Casadesús, M., & Heras-Saizarbitoria, I. (2010). What happened to the ISO 9000 lustre? An eight-year study. Total Quality Management and Business Excellence, 21, 245–267. doi: 10.1080/14783360903553149
   Web of Science ®Google Scholar
• Karapetrovic, S., & Willborn, W. (1998a). Integration of quality and environmental management systems. The TQM Magazine, 10, 204–213. doi: 10.1108/09544789810214800
   Google Scholar
• Karapetrovic, S., & Willborn, W. (1998b). Integrated audit of management systems. International Journal of Quality & Reliability Management, 15, 694–711. doi: 10.1108/02656719810218220
   Google Scholar
• Karapetrovic, S., & Willborn, W. (2000). Generic audit of management systems: fundamentals. Managerial Auditing Journal, 15, 279–294. doi: 10.1108/02686900010344287
   Google Scholar
• Kauppila, O., Härkönen, J., & Väyrynen, S. (2015). Integrated HSEQ management systems: Developments and trends. International Journal for Quality Research, 9, 231–242.
   Google Scholar
• Ketokivi, M., & Choi, T. (2014). Renaissance of case research as a scientific method. Journal of Operations Management, 32, 232–240. doi: 10.1016/j.jom.2014.03.004
   Web of Science ®Google Scholar
• Khanna, H. K., Laroiya, S. C., & Sharma, D. D. (2010). Integrated management systems in Indian manufacturing organizations: Some key findings from an empirical study. The TQM Journal, 22, 670–686. doi: 10.1108/17542731011085339
   Google Scholar
• Kirkby, A. (2002, January). The one-stop shop. Quality World, pp. 2–4.
   Google Scholar
• Kraus, J., & Grosskopf, J. (2008). Auditing integrated management systems: Considerations and practice tips. Environmental Quality Management, 18, 7–16. doi: 10.1002/tqem.20202
   Google Scholar
• Labodová, A. (2004). Implementing integrated management systems using a risk analysis based approach. Journal of Cleaner Production, 12, 571–580. doi: 10.1016/j.jclepro.2003.08.008
   Web of Science ®Google Scholar
• Leopoulos, V., Voulgaridou, D., Bellos, E., & Kirytopoulos, K. (2010). Integrated management systems: Moving from function to organisation/decision view. The TQM Journal, 22, 594–628. doi: 10.1108/17542731011085302
   Google Scholar
• Llonch, M., & Bernardo, M. (2016, July 13–15). Simultaneous integration: A case study of an SME. 2nd International Conference on Quality Engineering and Management, University of Minho, Portugal.
   Google Scholar
• López-Fresno, P. (2010). Implementation of an integrated management system in an airline: A case study. The TQM Journal, 22, 629–647. doi: 10.1108/17542731011085311
   Google Scholar
• Mackau, D. (2003). SME integrated management system: A proposed experiences model. TQM Magazine, 15, 43–51. doi: 10.1108/09544780310454448
   Google Scholar
• Marimon, F., Alonso-Almeida, M., Rodríguez, M., & Cortez, A. (2012). The worldwide diffusion of the global reporting initiative: What is the point? Journal of Cleaner Production, 20, 132–144. doi: 10.1016/j.jclepro.2012.04.017
   Web of Science ®Google Scholar
• Marimon, F., Casadesús, M., & Heras, I. (2010). Certification intensity level of the leading nations in ISO 9000 and ISO 14000 standards. International Journal of Quality & Reliability Management, 27, 1002–1020. doi: 10.1108/02656711011084800
   Google Scholar
• Marimon, F., Llach, J., & Bernardo, M. (2011). Comparative analysis of diffusion of the ISO 14001 standard by sector of activity. Journal of Cleaner Production, 19, 1734–1744. doi: 10.1016/j.jclepro.2011.06.003
   Web of Science ®Google Scholar
• Masakure, O., Cranfield, J., & Henson, S. (2011). Factors affecting the incidence and intensity of standards certification evidence from exporting firms in Pakistan. Applied Economics, 43, 901–915. doi: 10.1080/00036840802600103
   Web of Science ®Google Scholar
• Maxwell, J. (1996). Qualitative research design. An interactive approach. Thousand Oaks, CA: Sage.
   Google Scholar
• Mezinska, I., Lapina, I., & Mazais, J. (2015). Integrated management systems towards sustainable and socially responsable organization. Total Quality Management & Business Excellence, 26, 469–481. doi: 10.1080/14783363.2013.835899
   Web of Science ®Google Scholar
• Miles, M. B., & Huberman, A. M. (1994). Qualitative data analysis. London: Sage.
   Google Scholar
• Milliman, J., & Grosskopf, J. (2011). Lessons in leadership: Operationalizing sustainability through an integrated management system. Environmental Quality Management, 20, 15–28. doi: 10.1002/tqem.20296
   Google Scholar
• Milliman, J., Grosskopf, J., Paez, O., & Ayen, W. (2005). Pilot project results of an integrated security management system. Disaster Prevention and Management: An International Journal, 14(1), 20–31. doi: 10.1108/09653560510583815
   Google Scholar
• Mohannad, M., Osma, M. R., Yusuff, R. M., Massood, I., Yahya, M. S., & Jafil, M. A. S. M. (2013). Strategies for integrating quality. Environmental, safety and health management systems.Applied Mechanics and Materials, 315, 894–898. doi: 10.4028/www.scientific.net/AMM.315.894
   Google Scholar
• Moore, D. R. J. (2013). Sustainability, institutionalization and the duality of structure: Contradiction and unintended consequences in the political context of an Australian water business. Management Accounting Research, 24, 366–386. doi: 10.1016/j.mar.2013.06.006
   Web of Science ®Google Scholar
• Oskarsson, K., & von Malmborg, F. (2005). Integrated management systems as a corporate response to sustainable development. Corporate Social Responsibility and Environmental Management, 12, 121–128. doi: 10.1002/csr.78
   Google Scholar
• Pal Pandi, A., Rajendra Sethupathi, P. J., & Jeyathilaga, D. (2016). The IEQMS model for augmenting quality in engineering institutions – An interpretive structural modeling approach. Total Quality Management and Business Excellence, 27, 292–308. doi: 10.1080/14783363.2014.978647
   Web of Science ®Google Scholar
• Pope, C., Ziebland, S., & Mays, N. (2000). Qualitative research in health care: Analysing qualitative data. BMJ, 320, 114–116. doi: 10.1136/bmj.320.7227.114
   PubMed Web of Science ®Google Scholar
• Pun, K. F., Chin, K. S., & Lau, H. (1999). A self-assessed quality management system based on integration of MBNQA/ISO 9000/ISO 14000. International Journal of Quality and Reliability Management, 16, 606–629. doi: 10.1108/02656719910268206
   Google Scholar
• Rebelo, M., Santos, G., & Silva, R. (2014a). Conception of a flexible integrated and lean model for integrated management systems. Total Quality Management & Business Excellence, 25, 683–701. doi: 10.1080/14783363.2013.835616
   Web of Science ®Google Scholar
• Rebelo, M., Santos, G., & Silva, R. (2014b). A generic model for integration of quality, environment and safety management systems. TQM Journal, 26, 143–159. doi: 10.1108/TQM-08-2012-0055
   Google Scholar
• Rebelo, M. F., Santos, G., & Silva, R. (2016). Integration of management systems: Towards a sustained success and development of organizations. Journal of Cleaner Production, 127, 96–111. doi: 10.1016/j.jclepro.2016.04.011
   Web of Science ®Google Scholar
• Renzi, M. F., & Cappelli, L. (2000). Integration between ISO 9000 and ISO 14000: Opportunities and limits. Total Quality Management, 11, 849–856. doi: 10.1080/09544120050008318
   Web of Science ®Google Scholar
• Rocha, M., Searcy, C., & Karapetrovic, S. (2007). Integrating sustainable development into existing management systems. Total Quality Management & Business Excellence, 18, 83–92. doi: 10.1080/14783360601051594
   Web of Science ®Google Scholar
• Rondinelli, D., & Vastag, G. (2000). Panacea, common sense or just a label? The value of ISO 14001, environmental management systems. European Management Journal, 18, 499–510. doi: 10.1016/S0263-2373(00)00039-6
   Google Scholar
• Salomone, R. (2008). Integrated management systems: Experiences in Italian organizations. Journal of Cleaner Production, 16, 1786–1806. doi: 10.1016/j.jclepro.2007.12.003
   Web of Science ®Google Scholar
• Sampaio, P., Saraiva, P., & Domingues, P. (2012). Management systems: Integration or addition? International Journal of Quality & Reliability Management, 29, 402–424. doi: 10.1108/02656711211224857
   Google Scholar
• Samy, G. M., Samy, C. P., & Ammasaiappan, M. (2015). Integrated management systems for better environmental performance and sustainable development. A review. Environmental Engineering and Management Journal, 14, 985–1000.
   Web of Science ®Google Scholar
• Santos, G., Mendes, F., & Barbosa, J. (2011). Certification and integration of management systems: The experience of Portuguese small and medium enterprises. Journal of Cleaner Production, 19, 1965–1974. doi: 10.1016/j.jclepro.2011.06.017
   Web of Science ®Google Scholar
• Santos, M. G., Barbosa, J., & Pedro, C. (2004, September 6–9). Integration of ‘QES’ systems on the small and medium size foundry companies in Portugal. Communication Presented at the 66th Would Foundry Congress, Istanbul, Turkey.
   Google Scholar
• Satolo, E. G., Calarge, F. A., & Cauchick Miguel, P. A. (2013). Experience with an integrated management system in a sugar and ethanol manufacturing unit: Possibilities and limitations. Management of Environmental Quality: An International Journal, 24, 710–725. doi: 10.1108/MEQ-10-2012-0068
   Google Scholar
• Savino, M. M., & Batbaatar, E. (2015). Investigating the resources for integrated management systems within resource-based and contingency perspective in manufacturing firms. Journal of Cleaner Production, 104, 392–402. doi: 10.1016/j.jclepro.2015.04.115
   Web of Science ®Google Scholar
• Searcy, C., Morali, O., Karapetrovic, S., Wichuk, K., McCartney, D., McLeod, S., & Fraser, D. (2012). Challenges in implementing a functional ISO 14001 environmental management system. International Journal of Quality and Reliability Management, 29, 779–796. doi: 10.1108/02656711211258526
   Google Scholar
• Simon, A., Bernardo, M., Karapetrovic, S., & Casadesús, M. (2011). Integration of standardized environmental and quality management systems audits. Journal of Cleaner Production, 19, 2057–2065. doi: 10.1016/j.jclepro.2011.06.028
   Web of Science ®Google Scholar
• Simon, A., & Douglas, A. (2013). Integrating management systems: Does the location matter? International Journal of Quality and Reliability Management, 30, 675–689. doi: 10.1108/02656711311325629
   Google Scholar
• Simon, A., & Yaya, L. H. P. (2012). Improving innovation and customer satisfaction through systems integration. Industrial Management & Data Systems, 112, 1026–1043. doi: 10.1108/02635571211255005
   Web of Science ®Google Scholar
• Simon, A., Yaya, L. H. P., Karapetrovic, S., & Casadesús, M. (2013). An empirical analysis of the integration of internal and external management system audits. Journal of Cleaner Production, 66, 499–506. doi: 10.1016/j.jclepro.2013.11.020
   Web of Science ®Google Scholar
• Simon, A., Yaya, L. H. P., Karapetrovic, S., & Casadesús, M. (2014). An empirical analysis of the integration of internal and external management system audits. Journal of Cleaner Production, 66, 499–506. doi: 10.1016/j.jclepro.2013.11.020
   Web of Science ®Google Scholar
• Spilka, M., Kania, A., & Nowosielski, R. (2009). Integration of management systems on the chosen example. Journal of Achievements in Materials and Manufacturing Engineering, 35, 204–210.
   Google Scholar
• Voss, C., Tsikriktsis, N., & Frohlich, M. (2002). Case research in operations management. International Journal of Operations & Production Management, 22, 195–219. doi: 10.1108/01443570210414329
   Web of Science ®Google Scholar
• Wilkinson, G., & Dale, B. G. (1998a). System integration: The views and activities of certification bodies. TQM Magazine, 10, 288–292. doi: 10.1108/09544789810222658
   Google Scholar
• Wilkinson, G., & Dale, B. G. (1998b). Manufacturing companies’ attitudes to system integration: A case study examination. Quality Engineering, 11, 249–256. doi: 10.1080/08982119808919236
   Google Scholar
• Wilkinson, G., & Dale, B. G. (2000). Management systems standards: The key integration issues. Proceedings of the Institution of Mechanical Engineers. Part B: Journal of Engineering Manufacture, 214, 771–778. doi: 10.1243/0954405001517838
   Web of Science ®Google Scholar
• Wilkinson, G., & Dale, B. (2001). Integrated management systems: A model based on a total quality approach. Managing Service Quality, 11, 318–330. doi: 10.1108/09604520110404040
   Google Scholar
• Williams, J. (2004). The impact of motivating factors on implementation of ISO 9001:2000 registration process. Management Research News, 27, 74–84. doi: 10.1108/01409170410784365
   Google Scholar
• World Bank. (2016). World Bank. Retrieved from http://www.worldbank.org
   Google Scholar
• Yin, R. (2009). Case study research: Design and methods. Thousand Oaks, CA: Sage.
   Google Scholar
• Zeng, S., Shi, J., & Lou, G. (2007). A synergetic model for implementing an integrated management system: An empirical study in China. Journal of Cleaner Production, 15, 1760–1767. doi: 10.1016/j.jclepro.2006.03.007
   Web of Science ®Google Scholar
• Zeng, S., Xie, X., Tam, C., & Shen, L. (2011). An empirical examination of benefits from implementing integrated management systems (IMS). Total Quality Management & Business Excellence, 22, 173–186. doi: 10.1080/14783363.2010.530797
   Web of Science ®Google Scholar
• Zeng, S. X., Chun, M. T., & Tam, V. W. Y. (2010). Integrating safety, environmental and quality risks for project management using a FMEA method. Engineering Economics, 21, 44–52.
   Google Scholar
• Zutshi, A., & Sohal, A. S. (2005). Integrated management system: The experiences of three Australian organisations. Journal of Manufacturing Technology Management, 16, 211–232. doi: 10.1108/17410380510576840
   Google Scholar