601
Views
0
CrossRef citations to date
0
Altmetric
Media & Communication Studies

Performance of omnichannel warehouse of Muslim fashion company in Indonesia based on workforce, equipment, space, and information system aspects

ORCID Icon, ORCID Icon & ORCID Icon
Article: 2302214 | Received 07 Oct 2023, Accepted 02 Jan 2024, Published online: 23 Jan 2024

References

  • Alawneh, F., & Zhang, G. (2018). Dual-channel warehouse and inventory management with stochastic demand. Transportation Research Part E: Logistics and Transportation Review, 112, 1–19. https://doi.org/10.1016/j.tre.2017.12.012
  • Alishah, E. J., Moinzadeh, K., & Zhou, Y. P. (2017). Store fulfillment strategy for an omni-channel retailer. Retrieved from https://faculty.washington.edu/yongpin/omnichannel%20inventory%20paper.pdf
  • Basumerda, C., Rahmi, U., & Sulistio, J. (2019). Warehouse server productivity analysis with objective matrix (OMAX) method in passenger boarding bridge enterprise. IOP Conference Series: Materials Science and Engineering, 673(1), 012106. https://doi.org/10.1088/1757-899X/673/1/012106
  • Braglia, M., Marrazzini, L., Padellini, L., & Rinaldi, R. (2021). Managerial and Industry 4.0 solutions for fashion supply chains. Journal of Fashion Marketing and Management: An International Journal, 25(1), 184–201. https://doi.org/10.1108/JFMM-12-2019-0285
  • Bressolles, G., & Lang, G. (2019). KPIs for performance measurement of e-fulfillment systems in multi-channel retailing. International Journal of Retail & Distribution Management, 48(1), 35–52. https://doi.org/10.1108/IJRDM-10-2017-0259
  • Buldeo Rai, H., Verlinde, S., Macharis, C., Schoutteet, P., & Vanhaverbeke, L. (2019). Logistics outsourcing in omnichannel retail. International Journal of Physical Distribution & Logistics Management, 49(3), 267–286. https://doi.org/10.1108/IJPDLM-02-2018-0092
  • Cai, Y.-J., & Lo, C. K. Y. (2020). Omni-channel management in the new retailing era: A systematic review and future research agenda. International Journal of Production Economics, 229, 107729. https://doi.org/10.1016/j.ijpe.2020.107729
  • Catatan inventarisasi gudang yang tidak dipublikasikan [Unpublished Warehouse Inventory Records] (2021). FMC.
  • Chen, Y., & Chi, T. (2021). How does channel integration affect consumers’ selection of omni-channel shopping methods? An empirical study of U.S. consumers. Sustainability, 13(16), 8983. https://doi.org/10.3390/su13168983
  • Choi, T.-M. (2014). Fashion retail supply chain management. CRC Press. https://doi.org/10.1201/b16811
  • Coccia, M. (2018). The fishbone diagram to identify, systematize and analyze the sources of general purpose technologies. Journal of Social and Administrative Science, 4(4), 291–303. Retrieved from https://ssrn.com/abstract=3100011
  • de Borba, J. L. G., Magalhães, M. R., Filgueiras, R. S., & Bouzon, M. (2020). Barriers in omnichannel retailing returns: A conceptual framework. International Journal of Retail & Distribution Management, 49(1), 121–143. https://doi.org/10.1108/IJRDM-04-2020-0140
  • Demirbas, S., & Ertem, M. A. (2021). Determination of equivalent warehouses in humanitarian logistics by reallocation of multiple item type inventories. International Journal of Disaster Risk Reduction, 66, 102603. https://doi.org/10.1016/j.ijdrr.2021.102603
  • Ding, S., & Kaminsky, P. M. (2020). Centralized and decentralized warehouse logistics collaboration. Manufacturing & Service Operations Management, 22(4), 812–831. https://doi.org/10.1287/msom.2019.0774
  • Do Vale, G., Collin-Lachaud, I., & Lecocq, X. (2021). Micro-level practices of bricolage during business model innovation process: The case of digital transformation towards omni-channel retailing. Scandinavian Journal of Management, 37(2), 101154. https://doi.org/10.1016/j.scaman.2021.101154
  • Eriksson, E., Norrman, A., & Kembro, J. (2019). Contextual adaptation of omni-channel grocery retailers’ online fulfilment centres. International Journal of Retail & Distribution Management, 47(12), 1232–1250. https://doi.org/10.1108/IJRDM-08-2018-0182
  • Hanum, B., Haekal, J., & Prasetio, D. E. (2020). The analysis of implementation of enterprise resource planning in the warehouse division of trading and service companies, Indonesia. International Journal of Engineering Research and Advanced Technology, 6(7), 37–50. https://doi.org/10.31695/IJERAT.2020.3621
  • He, R., Li, H., Zhang, B., & Chen, M. (2020). The multi-level warehouse layout problem with uncertain information: Uncertainty theory method. International Journal of General Systems, 49(5), 497–520. https://doi.org/10.1080/03081079.2020.1778681
  • Heizer, J., Render, B., Munson, C. L., & Griffin, P. (2020). Operations management: Sustainability and supply chain management. Pearson.
  • Hu, M. (2022). Influence of project design team characteristics on construction cost of sustainable buildings [Doctoral dissertation]. University of Maryland. Retrieved from https://www.proquest.com/docview/2685497798
  • Hu, M., Xu, X., Xue, W., & Yang, Y. (2022). Demand pooling in omnichannel operations. Management Science, 68(2), 883–894. https://doi.org/10.1287/mnsc.2021.3964
  • Indriya, I., Maulana, R., Baihaqi, A., Vikanda, V., & Ramadhan, A. (2021). The urgency of Indonesian Islamic fashionpreneur as part of the world’s halal industry. BASKARA: Journal of Business and Entrepreneurship, 4(1), 21–28. https://doi.org/10.54268/baskara.4.1.21-28
  • Jayswal, A., Li, X., Zanwar, A., Lou, H. H., & Huang, Y. (2011). A sustainability root cause analysis methodology and its application. Computers & Chemical Engineering, 35(12), 2786–2798. https://doi.org/10.1016/j.compchemeng.2011.05.004
  • Karim, N. H., Abdul Rahman, N. S. F., Md Hanafiah, R., Abdul Hamid, S., Ismail, A., Abd Kader, A. S., & Muda, M. S. (2021). Revising the warehouse productivity measurement indicators: Ratio-based benchmark. Maritime Business Review, 6(1), 49–71. https://doi.org/10.1108/MABR-03-2020-0018
  • Kembro, J. H., & Norrman, A. (2019). Warehouse configuration in omni-channel retailing: A multiple case study. International Journal of Physical Distribution & Logistics Management, 50(5), 509–533. https://doi.org/10.1108/IJPDLM-01-2019-0034
  • Kembro, J. H., Norrman, A., & Eriksson, E. (2018). Adapting warehouse operations and design to omni-channel logistics. International Journal of Physical Distribution & Logistics Management, 48(9), 890–912. https://doi.org/10.1108/IJPDLM-01-2017-0052
  • Kembro, J., & Norrman, A. (2019). Exploring trends, implications and challenges for logistics information systems in omni-channels. International Journal of Retail & Distribution Management, 47(4), 384–411. https://doi.org/10.1108/IJRDM-07-2017-0141
  • Kleinsmith, N., Koene, B., & Jaehrling, K. (2018). Fast frock fashion logistics: The impact of new technologies on warehouse workers. RSM Case Development Centre. Retrieved from http://hdl.handle.net/1765/120901
  • Kurniawan, A., & Pratiwi, Y. D. (2020). Analisis Pengukuran Kinerja Gudang Kayu di CV. Karya Purabaya. Iteks, 12(1), 60–67. Retrieved from https://ejournal.stt-wiworotomo.ac.id/index.php/iteks/article/view/293/357
  • Kusrini, E., Novendri, F., & Helia, V. N. (2018). Determining key performance indicators for warehouse performance measurement – A case study in construction materials warehouse. MATEC Web of Conferences, 154, 01058. https://doi.org/10.1051/matecconf/201815401058
  • Kusumawati, A., Listyorini, S., Suharyono, S., & Yulianto, E. (2019). The impact of religiosity on fashion knowledge, consumer-perceived value and patronage intention. Research Journal of Textile and Apparel, 23(4), 269–290. https://doi.org/10.1108/RJTA-04-2019-0014
  • Laosirihongthong, T., Adebanjo, D., Samaranayake, P., Subramanian, N., & Boon-Itt, S. (2018). Prioritizing warehouse performance measures in contemporary supply chains. International Journal of Productivity and Performance Management, 67(9), 1703–1726. https://doi.org/10.1108/IJPPM-03-2018-0105
  • Larke, R., Kilgour, M., & O’Connor, H. (2018). Build touchpoints and they will come: transitioning to omnichannel retailing. International Journal of Physical Distribution & Logistics Management, 48(4), 465–483. https://doi.org/10.1108/IJPDLM-09-2016-0276
  • Lorenzo-Romero, C., Andrés-Martínez, M.-E., & Mondéjar-Jiménez, J.-A. (2020). Omnichannel in the fashion industry: A qualitative analysis from a supply-side perspective. Heliyon, 6(6), e04198. https://doi.org/10.1016/j.heliyon.2020.e04198
  • Lou, L., Zheng, Y., Tian, Y., & Deng, Y. (2019). Establishment of electric power marketing system based on data warehouse technology. In J. Xu (Ed.), 9th International Conference on Information and Social Science (pp. 416–420). https://doi.org/10.25236/iciss.2019.077
  • Luo, H., Yang, X., & Kong, X. T. R. (2019). A synchronized production-warehouse management solution for reengineering the online-offline integrated order fulfillment. Transportation Research Part E: Logistics and Transportation Review, 122, 211–230. https://doi.org/10.1016/j.tre.2018.12.010
  • Mahroof, K. (2019). A human-centric perspective exploring the readiness towards smart warehousing: The case of a large retail distribution warehouse. International Journal of Information Management, 45, 176–190. https://doi.org/10.1016/j.ijinfomgt.2018.11.008
  • Millstein, M. A., Bilir, C., & Campbell, J. F. (2022). The effect of optimizing warehouse locations on omnichannel designs. European Journal of Operational Research, 301(2), 576–590. https://doi.org/10.1016/j.ejor.2021.10.061
  • Nathania, G., & Desrianty, A. (2023). Improved company productivities based on supply chain management performance measurement using Objective Matrix (OMAX) method. 080008. https://doi.org/10.1063/5.0115146
  • Prabhuram, T., Rajmohan, M., Tan, Y., & Robert Johnson, R. (2020). Performance evaluation of omni channel distribution network configurations using multi criteria decision making techniques. Annals of Operations Research, 288(1), 435–456. https://doi.org/10.1007/s10479-020-03533-8
  • Pradana, M., Elisa, H. P., & Syarifuddin, S. (2023). The growing trend of Islamic fashion: A bibliometric analysis. Cogent Social Sciences, 9(1), 2184557. https://doi.org/10.1080/23311886.2023.2184557
  • Qurtubi, Q., Yanti, R., & Maghfiroh, M. F. N. (2022). Supply chain performance measurement on small medium enterprise garment industry: application of supply chain operation reference. Jurnal Sistem Dan Manajemen Industri, 6(1), 14–22. https://doi.org/10.30656/jsmi.v6i1.4536
  • Redjeki, F., & Affandi, A. (2021). Utilization of digital marketing for MSME players as value creation for customers during the COVID-19 pandemic. International Journal of Science and Society, 3(1), 40–55. https://doi.org/10.54783/ijsoc.v3i1.264
  • Shi, S., Wang, Y., Chen, X., & Zhang, Q. (2020). Conceptualization of omnichannel customer experience and its impact on shopping intention: A mixed-method approach. International Journal of Information Management, 50, 325–336. https://doi.org/10.1016/j.ijinfomgt.2019.09.001
  • Slack, N., & Brandon-Jones, A. (2018). Operations and process management: Principles and practice for strategic impact. Pearson.
  • State of The Global Islamic Economy Report (2022). Retrieved from https://www.dinarstandard.com/post/state-of-the-global-islamic-economy-report-2022
  • Surodjo, B., Astuty, P., & Lukman, L. (2022, April 16). Creative economic potential of the fashion, crafts and culinary sub sector in the new normal era [Paper presentation]. Proceedings of the 2nd International Conference on Law, Social Science, Economics, and Education, ICLSSEE 2022, Semarang, Indonesia. https://doi.org/10.4108/eai.16-4-2022.2319729
  • Wardana, I. M. A., & Darma, G. S. (2020). Garment industry competitive advantage strategy during Covid-19 pandemic. PalArch’s Journal of Archaeology of Egypt/Egyptology, 17(1), 5598–5610. Retrieved from https://archives.palarch.nl/index.php/jae/article/view/2732